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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Boots are great! Easy to break in and very comfortable. Much cheaper than any other boot like this.
I bought these boots for each of my Harley sons, they are very pleased with them service is very speedy, prices good would like to see some wide widths but they're happy
Very fast break-in, nice fit. Had to put gel inserts in to keep them from sliding on my heels. Sturdy leather, nice look. A few negatives though. The nylon stitching around the top of the boot has the knots tied on the inside so they rub your leg quite annoyingly, but I took a bic lighter and melted them down and smoothed them over so no major problem. I ride a motorcycle and the shift peg is leaving little dimples and scratches on the left toe. All in all very pleased with the overall quality of the boots (maybe the other stuff is just me being picky) I LOVE the price to quality ratio. I just retired a pair of HD boots that didn't hold up or last near as long. Will buy these again for sure, or maybe the onles with FLAMES next time? Anyway Great Boots for the Money
This is my 2nd pair of these boots really like them, easy to break in and very comfortable to wear while riding. Will buy all my boots for here
Unbelieveable quality, fit and style! This boot is easily worth twice the price and outshines the Harley branded items by quite a bit. Comfort from the first time I tried them on, they'll get alot of riding time this summer! The only comment is the shipping time: 7 days from LA to Arizona?
I like the sole grip and they wear comfortably! Nice boots!
these boots were off the chart..The leather is really soft and are easy to mount and unmount..Well worth the money..Gonna buy another pair when I can..
ordered a 1/2 size smaller than i normally wear, they fit fine, even with thin or thick socks. they are comfortable...have only worn them on a 40 mile ride, they should get more comfortable with use. it was a hot day when i rode, and i could feel my feet cooler than in my other boots. white socks get black after first few uses. overall, i recommend!
good fit. Worth the money. I've had the engineer boots for two yeas and still going.
Great boots at a great price! Glad I read the reviews before purchasing because the size does run big and I would've had to return them had I not read the reviews. Durable boot and very comfortable.
Great Boot. Great fit. Where them almost exclusively. Tried on many, many boots at the local cycle shops, these boots had the best fit and comfort right from the start.
Size true. Ordered exact size 9.5 and fit perfectly. I exchanged the classic motorcycle for this pair with the lug sole. The 'classic' has a slightly more pointed tip which, in the end, I think I like better. However, the sole of this pair gives it a more rugged look and feel.
Great looking and high quality, but the size was slightly large. I need an extra pair of socks to make them fit. Other than that a great boot at a great price.
Love my boots ordered a half size smaller than I usally wear, no breaking in.This is my second pair I have ordered my son talked me out of my first pair.Great price fast shipping.Thanks LeatherUp.
Best Boot ever purchased. Correct fit, no break in time, and wear them every day to work. Will order again
I just received my boots and they are one HE?? of a deal. The fit is perfect and they feel great right from the start. I don't think they will require much breaking in. This is another great item at a great price. Oh I almost forgot I got them in 3 days. I am not sure how you do it buy please keep it up.
Bill in Wisconsin
If your looking for a comfortable, good looking, functionalble pair of boots for when rideing your Iron Horse, look no futher. These boot are simply Awsome! Have shopped at stores, on line with several web sites, this is the place to buy them. LeatherUp.com has Good quality, great price and the size chart for the boots was perfect for me. Will and have purchased more leather product from LeatherUp.com. Keep up the great service and products LeatherUp!
T Stone, Bellflower, CA
Great Boots!. At first they were tight on the sides. Contacted LU and was told that they don't have wide sizes. Took a gamble and wore them for a couple hours around the house. When I put them on two days later, they fit like a glove. No sore feet when I took them for a 150 mile drive.
Very Comfortable. Look Great. Got a little oil on one and a few minutes later the oils disappeared-without stains.
Wear old socks with them because they will turn them black for a while from the black on the inside.
Worth the Money!!!
Its a very nice pair of boots. bought them for my son and he loves them. he says they ware really great. that there not as heavy as some of the boots he's had. which he said is great.
Very comfortable boots that look good and are durable are hard to come by these days, but these boots have it all! Although they are a bit loose, they are like walking on pillows and look very good. If these ever wear out, I know I will order another pair of them.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

