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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jeff Y.
Argentina
1 review
0 helpful votes
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These boots were better than
October 10, 2019

These boots were better than I expected for the price. The finish is great with

thick, good quality leather. Highly reccomended.

Date of experience: October 10, 2019
Amanda V.
Argentina
1 review
0 helpful votes
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Pretty good boots for the
October 10, 2019

Pretty good boots for the money. Real decent quality. Still new, so we'll see how they wear. I've seen reviews on sizing, but I guess everyone is different. Bought 11's. They're "almost" too tight. Little toe hurts so next time I'll go with 12's. Minor hassle with the transaction, but it worked out OK. Seem like reasonable people and I'll buy again. RS

Date of experience: October 10, 2019
Amanda N.
Argentina
1 review
0 helpful votes
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Very nice and comfortable, I
October 10, 2019

Very nice and comfortable, I have 1000 bike miles on them already. One review said they run 1/2 size big so I ordered 1/2 size small, good thing, I wear 11, bought 10 1/2 and they are perfect. Highly recommended.

Date of experience: October 10, 2019
Michael U.
Argentina
1 review
0 helpful votes
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Love the boots, too bad
October 10, 2019

Love the boots, too bad it took 3 tries to finally ship me the right pair, customer service was very helpful, but again, disappointed that it took 3 times.

Date of experience: October 10, 2019
Maria J.
Argentina
1 review
0 helpful votes
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These are great boots. By
October 10, 2019

These are great boots. By far my favorite and most comfortable pair of shoes period. For riding, they deal with water well, have a good grip on the road, decent protection on the lower leg . . no question this is a bang for the buck winner. Great boot at a great price. Very highly recommended.

Date of experience: October 10, 2019
Tom V.
Argentina
1 review
0 helpful votes
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These are GREAT Boots! Just
October 10, 2019

These are GREAT Boots! Just got them and they are the size they say. I ordered boots somewhere else and the size wasn't even close. These are quality boots and for the price you can't beat it! Also the shipping was super fast! I will definetly buy these again! Hard to find size 14 boots.

Date of experience: October 10, 2019
Cynthia T.
Argentina
1 review
0 helpful votes
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Bought smooth sole two years
October 10, 2019

Bought smooth sole two years ago, they were very good, decided to try the lug sole this time, very very happy. Wish I had purchased another pair while they were still on sale. Would strongly recomend !!!

Date of experience: October 10, 2019
James D.
Argentina
1 review
0 helpful votes
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I'm totally satisfied with these
October 10, 2019

I'm totally satisfied with these boots. They are exactly as described --- good-looking, well-made, durable, and the neoprene sole and heal make walking in them very comfortable. I highly recommend them for all riders.

Rob in CT.

Date of experience: October 10, 2019
Stephen J.
Argentina
1 review
0 helpful votes
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Runs a half size too
October 10, 2019

Runs a half size too large for me. Very flexible boot with great toe box room. I kept them, for it would more of a hassle to pay to ship and return. Figured it would be good for cold weather heavy socks and roomy cool for summer.

Date of experience: October 10, 2019
Frank D.
Argentina
1 review
0 helpful votes
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good pair of boots. break
October 10, 2019

good pair of boots. break in was easy. quality is great. i will buy these again.

Date of experience: October 10, 2019
Sarah Z.
Argentina
1 review
0 helpful votes
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This boot came true to
October 10, 2019

This boot came true to size. I normally wear a sz 12, and that is the size I ordered. Also, the pictures are accurate, nice finish and attention to detail.

Date of experience: October 10, 2019
Dan B.
Argentina
1 review
0 helpful votes
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I've had Frye and Durango
October 10, 2019

I've had Frye and Durango Harness boots and these boots are by far more comfortable than those. Didn't take long to break them in either. Good quality construction and great sole.

Date of experience: October 10, 2019
Nicole S.
Argentina
1 review
0 helpful votes
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This is my fourth pair
October 10, 2019

This is my fourth pair of Xelement boots. This pair was the best fit yet right out of the box. Very comfortable . The sizes are correct. My 91/2 boots fit with no slippage. The lug soles help me flat foot with my 31 1/2 inch seat height. Lug soles make for safety. Would not have boots without lug soles. Thanks for great boots at an exceptional price.

Date of experience: October 10, 2019
Bob T.
Argentina
1 review
0 helpful votes
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I bought these boots for
October 10, 2019

I bought these boots for my husband for Christmas and was a little concerned about purchasing boots online. I compared them to other boots online as well as in local stores and found Leather up to have both the best prices and quality. The boots fit perfectly in his normal size 13, the leather is high quality and my husband says they are comfortable. Additionally, I ordered only about two weeks before Christmas not really knowing if they would arrive on time, but to my pleasant surprise they arrived just in time two days before the holiday. I'll be shopping at Leatherup again.

Date of experience: October 10, 2019
Mike I.
Argentina
1 review
0 helpful votes
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These are excellent boots. The
October 10, 2019

These are excellent boots. The only complaint I have is that the insoles are cheap. If you spend $10 more to buy the Dr Sholes gel insoles, you can wear these all of the time comfortably.

Date of experience: October 10, 2019
Janet O.
Argentina
1 review
0 helpful votes
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I live in C-BUS OHIO
October 10, 2019

I live in C-BUS OHIO shipping us very quick. These were the only boot that I could find with a deep tread sole in this style. Nice looking boots that break in very quick. I'm on my feet 8hrs a day at work very comfortable. Buy with confidence from Leatherup.com.I will happily recomened them to everybody.

Fil C-BUS OHIO

Date of experience: October 10, 2019
Robert G.
Argentina
1 review
0 helpful votes
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I must admit: I am
October 10, 2019

I must admit: I am not a motorcycle rider. However, these boots are good for more than just motorcycles. They also look very much like some of the Medieval Ages boots you can find online. The thing with these boots is that the actually have tread, are way cheaper than reenactment boots, are are heavy duty enough to go hiking in. I would recommend these for any Medieval enthusiast.

The boots were a little large, but a pair of insoles fixed that right up. (The orange lug soles does present a issue for those who want their boots to look like the fit the period, but a little black paint resolved that nicely.)

Date of experience: October 10, 2019
Jessica R.
Argentina
1 review
0 helpful votes
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Great fit right out of
October 10, 2019

Great fit right out of the box, comfortable rugged and warm. Arrived just in time for the first heavy snow Little slippery on ice though, so tread carefully

Date of experience: October 10, 2019
Anna L.
Argentina
1 review
0 helpful votes
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Best bang for the buck!
October 10, 2019

Best bang for the buck! Nice boots, soft leather with no break in.

Date of experience: October 10, 2019
Pamela V.
Argentina
1 review
0 helpful votes
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These boots are very high
October 10, 2019

These boots are very high quality. Unfortunately, I ordered my usual size (12) and they are too big. I will need to wear two pair of thick socks to make them fit so I don't get blisters. Not sure if I should return them or not since there is a restocking fee. They don't come in an 11 1/2, so I guess I am stuck with them.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States