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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Scott B.
Argentina
1 review
0 helpful votes
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Great fit and unbelievably comfortable
October 10, 2019

Great fit and unbelievably comfortable the minute you put them on, I wear them everywhere, plus get alot of compliments of how good they look, will purchase these again

Date of experience: October 10, 2019
Patricia Z.
Argentina
1 review
0 helpful votes
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I bought these boots for
October 10, 2019

I bought these boots for my husband for Fathers Day. I bought his normal size and they fit great. He says they are very comfortable. I have purchased a few other items from Leather Up and I love everything. We have not had a problem with anything. I would buy these boots again. In fact my next purchase will be a pair for myself.

Date of experience: October 10, 2019
Joseph Q.
Argentina
1 review
0 helpful votes
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I am really impressed once
October 10, 2019

I am really impressed once again with LeatherUp quality. These boots look great and fit great. The size was right on for me. I like to add gel soles to minimize vibration and i don't need to with these. I also love the non slip soles, very important for a rider. And I added some mink oil and the color didn't fade or change. Thanks again Leatherup!

Date of experience: October 10, 2019
Dan U.
Argentina
1 review
0 helpful votes
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Boots seam to be of
October 10, 2019

Boots seam to be of good quality and pretty comfy put the on to break them in before bike ride , worn the every day since. Wear 9 1/2 ordered 9 1/2 have a little room for extra socks but still fit good without them.

Date of experience: October 10, 2019
Alex W.
Argentina
1 review
0 helpful votes
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they are fanatastic the quality
October 10, 2019

they are fanatastic the quality is great price is half of what i would pay here and fit perfect am reccommending them to our friend thanks

Date of experience: October 10, 2019
Stephen V.
Argentina
1 review
0 helpful votes
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These boots are bad $#*!!
October 10, 2019

These boots are bad $#*!! I have bought harness boots before at prices well over 200 bucks and they dont even compare to these Xelement boots. the traction is like no other and fit like a glove. hats off to leatherup for the pronto shipping and quality gear!!!!!!!

Date of experience: October 10, 2019
James T.
Argentina
1 review
0 helpful votes
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awesome boots for the price.
October 10, 2019

awesome boots for the price. size runs big - ordered a half size smaller than normal and the fit and feel great ! wish there was something on this site for leather care. probabley use my harley dressing - took about a week to arrive on the east coast. shipping price was good also. will definitley refer

Date of experience: October 10, 2019
Virginia T.
Argentina
1 review
0 helpful votes
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Just got my boots today,
October 10, 2019

Just got my boots today, they fit perfectly right out of the box. Excellent quality boot and would recommend them to anyone. We have been spreadinng the word about leatherup.com every chance we've gotten because we are thrilled with both our boots purchase (ordered wife boots also and she loves them), as well as two half-helmets. We love everything.

Date of experience: October 10, 2019
Diane U.
Argentina
1 review
0 helpful votes
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I have had boots twice
October 10, 2019

I have had boots twice this price, that were not as good quality. They were very easy to break in, and the size was on the money. If you wear an 8, order an 8. You don't need an HD on the side to have nice boots! T. Mcclellan-IL.

Date of experience: October 10, 2019
Kathleen R.
Argentina
1 review
0 helpful votes
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Great boots at a great
October 10, 2019

Great boots at a great price! I usually wear a 91/2 EE shoe and these fit well. I will be able insoles in without the boots being too tight. Another thing, Every one who sees them complements me on them.

Date of experience: October 10, 2019
James X.
Argentina
1 review
0 helpful votes
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I bought these boots for
October 10, 2019

I bought these boots for my dad--what drew me to them was the lug sole.... I was very concerned regarding the size as he usually wears a EEE wide boot... and there was not an option for these. I went ahead and got his normal size, he said one boot was tight but with wear it should loosen. He thought the boot was fairly comfy and he really liked the sole of this boot. Boots were well made. He was impressed with the quality and workmanship for the price....... I have ordered from Leatherup in the past and have order since this purchase... I will continue to be a returning customer.

Date of experience: October 10, 2019
Jennifer Y.
Argentina
1 review
0 helpful votes
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I love the look and
October 10, 2019

I love the look and fit. I like the lug sole better than my old pair (also Xelement). However, I always wear thick white socks inside my boots. Every pair I've worn with the new boots has been permanently stained with the black leather dye. It's like the inside of the boots weren't dry. On that count I am less impressed than I was with the first pair. Time will tell on the rest.

Date of experience: October 10, 2019
Ruth N.
Argentina
1 review
0 helpful votes
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Great Boots, fits perfect and
October 10, 2019

Great Boots, fits perfect and quite comfortable. Thanks to leather up for bringing in quality products at great prices.

1st order I got, had manufacturer's defects had to return them on leatherup's expense great customer service and got the exchange back in no time.

I went 1 size down it was too small so on exchange I only went 1/2 size down. Really happy with the product.

Date of experience: October 10, 2019
Jennifer Y.
Argentina
1 review
0 helpful votes
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This was my first order
October 10, 2019

This was my first order with Leatherup. I was a little nervous about ordering boots over the Internet, but the price was about half that of my local store, so I decided to give it a try. My worries were unfounded. The boots were exactly as advertised. They fit beautifully, and are of high quality. Shipping was prompt and efficient. I expect that my first order will be the first of many.

Date of experience: October 10, 2019
Nick I.
Argentina
1 review
0 helpful votes
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I haven't had these boots
October 10, 2019

I haven't had these boots for long but the thing that I noticed first was the quality that these boots were. They broke in with-in the first week. The first time I put them on I noticed that they were very comfortable and they are still just as comfortable now as the very first minute I put them on. Be sure to buy a half size smaller then your real size because these boots seem to run a half size larger then they say they are. I ware size 11's and I ordered size 10 1/2, because of the reviews I read and I'm glad I did. You won't be sorry you got these boots, not only do they feel good but they look good too.

Dave Rio Rancho, NM.

Date of experience: October 10, 2019
Maria D.
Argentina
1 review
0 helpful votes
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Received them yesterday. They do
October 10, 2019

Received them yesterday. They do fit larger than normal size but they are confeertible and soft leather, and with thick socks they fell good. I wore thm all day today. They look very good as well.

Date of experience: October 10, 2019
Diane X.
Argentina
1 review
0 helpful votes
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I have to admit I
October 10, 2019

I have to admit I was a little bit skeptic when I saw the price but these boots looks and feel great. I read so many reviews where buyers talked about size, so I ordered half size smaller and these boots fits perfectly. Great product.

Date of experience: October 10, 2019
Sharon L.
Argentina
1 review
0 helpful votes
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Above expectations. Great boot! Fast
October 10, 2019

Above expectations. Great boot! Fast delivery. I highly recommend this boot for the price.

Date of experience: October 10, 2019
Anna A.
Argentina
1 review
0 helpful votes
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Great Boot - Great Value
October 10, 2019

Great Boot - Great Value - Size for Me was fine, I wear 10.5 D width and these were near perfect

Date of experience: October 10, 2019
Virginia Q.
Argentina
1 review
0 helpful votes
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These are great boots! They
October 10, 2019

These are great boots! They were comfortable right out of the box. My only complaint, and that's really too strong of a word, is that they are pretty heavy. I am a daily boot wearer and these are by far the heaviest boots I own. I guess that may be because they are designed to help protect and I am sure they would. I would definitely recommend them and will strongly consider them when it is time to buy again.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States