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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Virginia E.
Argentina
1 review
0 helpful votes
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It is usually a hassle
October 10, 2019

It is usually a hassle to buy boots without trying them on. However, these fit perfectly. We went on a two day ride the weekend we recieved them and they were comfortable the whole time.

Date of experience: October 10, 2019
Thomas V.
Argentina
1 review
0 helpful votes
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I love these boots. You
October 10, 2019

I love these boots. You should know that the zipper does not get you out of lacing. They are very roomy and comfy and I ride in nothing else. Great quality and polishes up nicely, too.

Date of experience: October 10, 2019
Pamela Z.
Argentina
1 review
0 helpful votes
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I love these boots. They
October 10, 2019

I love these boots. They are comfortable and I like the way they look. They are very well made. I am so glad I discovered leatherup.com - they sell quality products at great prices.

Date of experience: October 10, 2019
Nick F.
Argentina
1 review
0 helpful votes
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True to size and they
October 10, 2019

True to size and they look better than I thought they would. Girly, yet *******@ss at the same time. If you tighten the laces as they should be, you still have to loosen the laces to take them on and off... If only the zipper went down a little lower... Still a great deal!

Date of experience: October 10, 2019
Mike C.
Argentina
1 review
0 helpful votes
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I got my boots a
October 10, 2019

I got my boots a week ago, and they fit great! They are comfortable, well made, and true to size. I wore them for 9 hours the day after they arrived, comfortable all day. Love 'em!

Date of experience: October 10, 2019
Patricia S.
Argentina
1 review
0 helpful votes
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I received the Vigilant Logger
October 10, 2019

I received the Vigilant Logger by Xelement in just a couple of days, and that was great. I wear a size eight (8) which is the size I ordered, but I have to wear two pairs of socks for the boots to fit properly otherwise, they would be too loose on my feet. I do like a nice snug fit. I think they scuff a little too easily, but that's okay, I don't mind polishing them to a nice gloss. I like the lace ups but I do have to loosen them to get them off. I cannot just unzip the boot and take it off. They look great with my jeans and chaps!

Anyway, I'm pleased with my purchase and I will definately order from LeatherUp in the future.

Thanks again!

Jennifer

Date of experience: October 10, 2019
Paul D.
Argentina
1 review
0 helpful votes
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I love my boots very
October 10, 2019

I love my boots very comfortable right from the first day I wore them

Date of experience: October 10, 2019
Kevin B.
Argentina
1 review
0 helpful votes
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This boot is very comfortable,
October 10, 2019

This boot is very comfortable, even brand new. This boot also saved my foot from becoming seriously injured when I dropped my 750 bike and pinned my foot. Not even a bruise! which I credit to the strenght of the boot. Thanks for making good quality products!

Date of experience: October 10, 2019
Ben D.
Argentina
1 review
0 helpful votes
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I just love the boots
October 10, 2019

I just love the boots - fitted very comfortable from day one - no breaking in needed at all. Also, I really like the zipper feature for getting in & out quick. My husband was impressed with the reasonable price too.

Date of experience: October 10, 2019
Donna R.
Argentina
1 review
0 helpful votes
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When I first got these
October 10, 2019

When I first got these boots I almost sent them back because you do have to unlace them to put them on, even with the zipper, but I decided to give them a try. What a great decision that was, these are the most comfortable boots I have ever gotten, and with my addiction to boots that is saying alot. Buy em'!

Date of experience: October 10, 2019
Peter Q.
Argentina
1 review
0 helpful votes
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I love these boots from
October 10, 2019

I love these boots from the minute I took them out of the box I was impressed with the quality. The zipper is only in my opinion for looks but that doesn't bother me I wouldn't trade them!

Date of experience: October 10, 2019
Alex Y.
Argentina
1 review
0 helpful votes
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These boots were so comfortable;
October 10, 2019

These boots were so comfortable; but I have a terribly narrow foot and they were just too wide for me. But working with Leatherup is the best, never ever a problem, I'll never go anywhere else.

Date of experience: October 10, 2019
Jack L.
Argentina
2 reviews
0 helpful votes
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No time at all and
October 10, 2019

No time at all and they were broke in. Love these boots!

Date of experience: October 10, 2019
Christine R.
Argentina
1 review
0 helpful votes
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not a bad boot for
October 10, 2019

not a bad boot for the money but the zipper is not much good since you have to unlace anyway. zipper needs to be longer like on a bates

Date of experience: October 10, 2019
Mike E.
Argentina
1 review
0 helpful votes
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I love the boots, great
October 10, 2019

I love the boots, great fit, plenty of room to move your toes around as well as wear two pair of socks without discomfort. Timely arrival, great quality. I'm very satisfied.

Date of experience: October 10, 2019
Christine Z.
Argentina
1 review
0 helpful votes
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The boots were great! One
October 10, 2019

The boots were great! One problem - They were too big, so I shipped them back through UPS about a week ago. They are nowhere to be found! I really want my boots!

Date of experience: October 10, 2019
Michelle J.
Argentina
1 review
0 helpful votes
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This is my second pair
October 10, 2019

This is my second pair of this boot. I have a real difficult time buying shoes because of the fit but these boots are comfortable right out of the box! I love Leatherup!!

Date of experience: October 10, 2019
Janet E.
Argentina
1 review
0 helpful votes
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These are some kick butt
October 10, 2019

These are some kick butt boots! I love them! Comfy & I love the style! Your store is the greatest & I've told all my friends about you!

Date of experience: October 10, 2019
Michelle B.
Argentina
1 review
0 helpful votes
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These boots are excellent. True
October 10, 2019

These boots are excellent. True to size and oh so comfortable. Definitely a good buy!!!

Date of experience: October 10, 2019
Donna G.
Argentina
1 review
0 helpful votes
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I bought a pair of
October 10, 2019

I bought a pair of these for my girlfriend and a matching pair of the men's boots for myself. The fit is right on and the quality seems top notch. For $60.00 I don't think you can find a better pair of boots.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States