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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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It is usually a hassle to buy boots without trying them on. However, these fit perfectly. We went on a two day ride the weekend we recieved them and they were comfortable the whole time.
I love these boots. You should know that the zipper does not get you out of lacing. They are very roomy and comfy and I ride in nothing else. Great quality and polishes up nicely, too.
I love these boots. They are comfortable and I like the way they look. They are very well made. I am so glad I discovered leatherup.com - they sell quality products at great prices.
True to size and they look better than I thought they would. Girly, yet *******@ss at the same time. If you tighten the laces as they should be, you still have to loosen the laces to take them on and off... If only the zipper went down a little lower... Still a great deal!
I got my boots a week ago, and they fit great! They are comfortable, well made, and true to size. I wore them for 9 hours the day after they arrived, comfortable all day. Love 'em!
I received the Vigilant Logger by Xelement in just a couple of days, and that was great. I wear a size eight (8) which is the size I ordered, but I have to wear two pairs of socks for the boots to fit properly otherwise, they would be too loose on my feet. I do like a nice snug fit. I think they scuff a little too easily, but that's okay, I don't mind polishing them to a nice gloss. I like the lace ups but I do have to loosen them to get them off. I cannot just unzip the boot and take it off. They look great with my jeans and chaps!
Anyway, I'm pleased with my purchase and I will definately order from LeatherUp in the future.
Thanks again!
Jennifer
I love my boots very comfortable right from the first day I wore them
This boot is very comfortable, even brand new. This boot also saved my foot from becoming seriously injured when I dropped my 750 bike and pinned my foot. Not even a bruise! which I credit to the strenght of the boot. Thanks for making good quality products!
I just love the boots - fitted very comfortable from day one - no breaking in needed at all. Also, I really like the zipper feature for getting in & out quick. My husband was impressed with the reasonable price too.
When I first got these boots I almost sent them back because you do have to unlace them to put them on, even with the zipper, but I decided to give them a try. What a great decision that was, these are the most comfortable boots I have ever gotten, and with my addiction to boots that is saying alot. Buy em'!
I love these boots from the minute I took them out of the box I was impressed with the quality. The zipper is only in my opinion for looks but that doesn't bother me I wouldn't trade them!
These boots were so comfortable; but I have a terribly narrow foot and they were just too wide for me. But working with Leatherup is the best, never ever a problem, I'll never go anywhere else.
No time at all and they were broke in. Love these boots!
not a bad boot for the money but the zipper is not much good since you have to unlace anyway. zipper needs to be longer like on a bates
I love the boots, great fit, plenty of room to move your toes around as well as wear two pair of socks without discomfort. Timely arrival, great quality. I'm very satisfied.
The boots were great! One problem - They were too big, so I shipped them back through UPS about a week ago. They are nowhere to be found! I really want my boots!
This is my second pair of this boot. I have a real difficult time buying shoes because of the fit but these boots are comfortable right out of the box! I love Leatherup!!
These are some kick butt boots! I love them! Comfy & I love the style! Your store is the greatest & I've told all my friends about you!
These boots are excellent. True to size and oh so comfortable. Definitely a good buy!!!
I bought a pair of these for my girlfriend and a matching pair of the men's boots for myself. The fit is right on and the quality seems top notch. For $60.00 I don't think you can find a better pair of boots.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

