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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Shirley N.
Argentina
1 review
0 helpful votes
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recieved item bought a 3x,
October 10, 2019

recieved item bought a 3x, now I ware a 2x in anyother cloths, this is small..about 2 inches small in the chest..I re-ordered a 5x and waiting for new shipment.

Date of experience: October 10, 2019
Bill W.
Argentina
1 review
0 helpful votes
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Great gloves but the fingers
October 10, 2019

Great gloves but the fingers were too short for me-long fingers!

Date of experience: October 10, 2019
Sam B.
Argentina
1 review
0 helpful votes
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Love these gloves! Look great
October 10, 2019

Love these gloves! Look great fit perfect! They match the Jacket I bought and I really like the reflctive material. And as usual your shipping is so fast.

Date of experience: October 10, 2019
Joseph X.
Argentina
1 review
0 helpful votes
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Very satisfied! Just right for
October 10, 2019

Very satisfied! Just right for cool days , maybe not for below 40 degrees. The fit is good, ordered a medium and seemed to be just right. Quality is good they look great.

Date of experience: October 10, 2019
Linda V.
Argentina
1 review
0 helpful votes
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Exceptional product! Great fit and
October 10, 2019

Exceptional product! Great fit and very flexible. Extremely fast shipping.

Date of experience: October 10, 2019
Mike G.
Argentina
1 review
0 helpful votes
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I tried on a pair
October 10, 2019

I tried on a pair that were similar at the MOCO for $75 and I just couldn't bring myself to spend it. Bought these with similar features/looks for less than half the price. They are comfortable and made well. As always, LeatherUp is a pleasure to deal with.

Date of experience: October 10, 2019
Shirley I.
Argentina
1 review
0 helpful votes
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Nice gloves that can be
October 10, 2019

Nice gloves that can be used from 40 - 90 degrees. They are not made for real cold weather and are too warm for hot weather but are nice gloves.

Date of experience: October 10, 2019
Stephanie T.
Argentina
1 review
0 helpful votes
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Glove are great! Fits right
October 10, 2019

Glove are great! Fits right on and good thick leather!

Date of experience: October 10, 2019
Cynthia K.
Argentina
1 review
0 helpful votes
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These are awesome gloves!!! Very
October 10, 2019

These are awesome gloves!!! Very good for riding in all temperatures. Nice looking and comfortable.

Date of experience: October 10, 2019
Deborah L.
Argentina
1 review
0 helpful votes
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Just wish they were a
October 10, 2019

Just wish they were a little longer and could cinch down tighter. Overall a good buy.

Date of experience: October 10, 2019
Diane I.
Argentina
1 review
0 helpful votes
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Love the boots! Well constructed
October 10, 2019

Love the boots! Well constructed and look great. Took one star off because the side zipper doesn't allow me to be lazy like I'd hoped, I still have to lace/unlace...but the quality and price are unbeatable.

Date of experience: October 10, 2019
Amanda R.
Argentina
1 review
0 helpful votes
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Gloves are a great fit
October 10, 2019

Gloves are a great fit for my boyfriend who has large hands. Delivery was exceptional.

Date of experience: October 10, 2019
Kevin C.
Argentina
1 review
0 helpful votes
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they seem to be well
October 10, 2019

they seem to be well made, the knuckling and nobs on the knuckles make these stiff and kind of uncomfortable. weird plastic caps above the finger nails. These didn't work for me, I usually wear men's small (I'm avg built woman) they were big.

Date of experience: October 10, 2019
Michael E.
Argentina
1 review
0 helpful votes
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These boots are great. Very
October 10, 2019

These boots are great. Very well made and easy to walk in right from the start. I got mine a few days ago and have worn them everywhere. I bought some gel arch supports just to make them that much more comfortable for walking around New York City. They are very true to size - a perfect 7 1/2. These are a wonderful boot at an amazing price!

Date of experience: October 10, 2019
Frank M.
Argentina
1 review
0 helpful votes
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Good quality at a great
October 10, 2019

Good quality at a great price. Look durable, time will tell. Comfortable and stylish. More than expected for the money.

Date of experience: October 10, 2019
Diane H.
Argentina
1 review
0 helpful votes
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Love, Love, LOVE these boots!
October 10, 2019

Love, Love, LOVE these boots! No problems breaking them in- they were comfy from the start. I have even worn them to work a few times (I'm a waitress, mind you...) and would totally buy another pair. Thank you so much for such a user-friendly website and for such quick shipping! I have recommended you to family and friends and will continue to do so. You guys rock! :)

Date of experience: October 10, 2019
Amy M.
Argentina
1 review
0 helpful votes
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Great riding boot, quick delivery,
October 10, 2019

Great riding boot, quick delivery, excellent price! And discount to bring me back...

Date of experience: October 10, 2019
Andrew I.
Argentina
1 review
0 helpful votes
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A little tough to get
October 10, 2019

A little tough to get on the first time, but after a few wearings they are great! Very comfortable from the get go. My husband has a very narrow foot and is considering these for hisself.

Date of experience: October 10, 2019
Stephanie L.
Argentina
1 review
0 helpful votes
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I love these boots very
October 10, 2019

I love these boots very tough and cool looking. They are suprisingly comfortable even though they are heavy. Built to last!!! This is my new place to shop!!!

Date of experience: October 10, 2019
Brenda Z.
Argentina
1 review
0 helpful votes
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I am very happy with
October 10, 2019

I am very happy with my new boots. The quality is excellent and the price is unbeatable. I will most certainly shop with leatherup.com in the future.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States