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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Amanda X.
Argentina
1 review
0 helpful votes
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It's hot love it so
October 10, 2019

It's hot love it so far going to throw some patches on it next week.

Date of experience: October 10, 2019
Michelle X.
Argentina
1 review
0 helpful votes
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So excited to finally receive
October 10, 2019

So excited to finally receive a vest that fits. I will definitely refer people to this website.

Date of experience: October 10, 2019
Karen J.
Argentina
1 review
0 helpful votes
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The vest is great. The
October 10, 2019

The vest is great. The service and price are better.

Date of experience: October 10, 2019
Steven H.
Argentina
1 review
0 helpful votes
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The best service I order
October 10, 2019

The best service I order one like it so much I order one more thank

Date of experience: October 10, 2019
Kimberly U.
Argentina
1 review
0 helpful votes
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Fast shipping.. i am a
October 10, 2019

Fast shipping.. i am a female so i wish it came in xs but the sm worked perfect on me. Great quality and price.

Date of experience: October 10, 2019
Amy I.
Argentina
1 review
0 helpful votes
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I'm glad i purchase this
October 10, 2019

I'm glad i purchase this vest. It is a comfortable fit, and I received it in a timely manner. I will recommend Leather up to all my bikers brothers.":":"FULL TILT RIDERS

Date of experience: October 10, 2019
Diane K.
Argentina
1 review
0 helpful votes
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Purchased this vest for my
October 10, 2019

Purchased this vest for my husband! He hasnt worn it yet cause its still too cold in CT! But the quality Seems good and the fit was good for him & the price was great!

Date of experience: October 10, 2019
Linda U.
Argentina
1 review
0 helpful votes
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Very good quality, nice look
October 10, 2019

Very good quality, nice look to it, happy with the shipping and handling. Only thing that could be better is have some more colors. That's not a factor. It's great price and great vest from a great company!

Date of experience: October 10, 2019
Peter X.
Argentina
1 review
0 helpful votes
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Love it and the price
October 10, 2019

Love it and the price is even better I love it love it love it love it

Date of experience: October 10, 2019
Angela Z.
Argentina
1 review
0 helpful votes
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The vest is awesome! The
October 10, 2019

The vest is awesome! The time that it took to ship and arrive was unbelievable! Overall, wonderful experience and I would definitely order from here again and refer others.

Date of experience: October 10, 2019
Peter O.
Argentina
1 review
0 helpful votes
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I love this vest. I
October 10, 2019

I love this vest. I purchased this vest to go over my jacket and display my bejeweled Laker patch and I'm so happy with the purchase the Leather smells fantastic and it adjust just right over my jacket what a great buy Thank you Leather up

Date of experience: October 10, 2019
Charles S.
Argentina
1 review
0 helpful votes
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Got it . Looks good
October 10, 2019

Got it . Looks good . Found several cuts on the back in the Leather . Might be able to cover them up with brown furniture markers . Called as soon as I got it . Spoke with your girl at the office . She said she would make note of it and pass it on . Right . I was going to take pictures of the cuts , but why ? I will live with it . Might take a lot of wearing to break it in like that would be happing to it any way over time .

Date of experience: October 10, 2019
Stephanie Z.
Argentina
1 review
0 helpful votes
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I love the Vest great
October 10, 2019

I love the Vest great quality runs a little small .I have ordered several items and will order several more

Date of experience: October 10, 2019
Robert K.
Argentina
1 review
0 helpful votes
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You're looking at another example
October 10, 2019

You're looking at another example of the excellent quality and value LeatherUp continues to provide their customers. It is hard to believe it.

I have received compliments on this piece. I am 6'1" , 255 with a 38 waist recently expanded to 40 so this xxx fits perfect.

Date of experience: October 10, 2019
Donna D.
Argentina
1 review
0 helpful votes
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I only gave 4 star
October 10, 2019

I only gave 4 star becouse I thought delivery is gonna be faster, but beside that the vest looks great, and it's a very good quality!

I bought it for my friend's birthday and it made him very happy!

Date of experience: October 10, 2019
Cynthia H.
Argentina
1 review
0 helpful votes
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Very happy with the vest,
October 10, 2019

Very happy with the vest, perfect fit, nice quality...my husband can't stop playing dress-up with it. =D Goes great on a Harley, too.

Date of experience: October 10, 2019
George A.
Argentina
1 review
0 helpful votes
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These gloves are absolutely great.
October 10, 2019

These gloves are absolutely great. Very high quality leather and the lining seems very good. Of course the proof is on the road and it hasnt been cold enough here in central TX to judge the lining. Plus the shipping was very fast. I'm a big fan of leatherup after this purchase.

Date of experience: October 10, 2019
Brenda F.
Argentina
1 review
0 helpful votes
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These are really nice gloves
October 10, 2019

These are really nice gloves and they fit me perfect. I have big hands and the XL fit perfect. Probably 2 season gloves, they dont seem real warm.

Date of experience: October 10, 2019
Kathleen P.
Argentina
1 review
0 helpful votes
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bought this for myself, love
October 10, 2019

bought this for myself, love this vest looks old school,and i'm pickeylots of room,thanks leather up!

Date of experience: October 10, 2019
Jessica N.
Argentina
1 review
0 helpful votes
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Got this vest in a
October 10, 2019

Got this vest in a large, its tight but a good fit. Loosened the side straps and its perfect. Lighter than my previous vest, and getting use to only having four pockets instead of the 10 I had before takes some getting use too. All in all, a good quality vest. Only reason I gave it four instead of five stars was because of the pockets.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States