On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Thank you for the motorcycle boots you sent to me; I put them on immediately and started walking to test at what point they would require some modifications, as all my previous boots have always had a need for this: One mile, two miles, three miles up and down the dirt road I went, and still feeling as if I could continue forever. They are comfortable exactly the way I was hoping for! And perfect how they look: Just what I wanted. I will be 74 this year and know that these boots will keep me happy and healthy (I frequently walk almost 10 miles a day.) on the city streets and in the Redwoods, where I live. The quality of these boots is excellent and the leather beautiful. Wearing them I feel eighteen again. I will order another pair soon even if I know that the ones I have, the way they are built, very likely will live longer than I. Because I teach Tai Chi I also noticed that these boots are wonderful for this, keeping me easily moving through the classic Tai Chi poses in a natural balance. I'm sending you a picture about myself wearing your magnificent boots. With gratitude.
I wear a size 8 and ordered a size 8 and the fit was spot on in regards to my foot. I also have a wide foot and these boots aren't tight all. The only downside, and it is minor, is the fit around my calf. If the boots were just a bit wider at the top it would get a perfect rating. I've only had the boots for 2 weeks, but have worn them on 600 mile trip, walked around in them all day and my feet were fine. Not too heavy and good support
I bought these boots for my wife in her regular size 6 for her wide feet. After the second time wearing them on the bike and a little walking she raves that they feel like they are made special for her. I finally did something right! Thanks for the perfect pair of boots!
I got this to sew my bike club's patches on it, works great!
Vests were exactly what I expected. Extremely satisfied!
I've ordered from Leatherup.com several times, and I very pleased with its service.
my club need more black vest but stock is out
whats going on about the restock
VEST WAS GOOD FOR THE PRICE ALTHOUGH THE LEATHER HAD SOME MARKINGS ON IT AND LOOKS TO BE A LITTLE ROUGHED UP HAD I CONTACTED LEATHERUP.COM I THINK THEY WOULD HAVE MADE GOOD ON AN EXCHANGE.
This vest is excellent. I have purchased others in the past, but none like this. Its comfortable, stirdy, and an excellent material. Thanks Leatherup.com!
My wife and I love it. Very pleased with the vest, and we love that it's fully adjustable.
I bought this vest for my husband and it looks great on him!
i really liked my vest only thing is the side straps or not leather i would like to upgrade that but other then that it is perfect
I really enjoy the vest. Price was reasonable. Although could have been more sturdy, thicker leather. Other then that I am happy.
This product is very nice and good quality. Only one problem with it was the stitching on the upper right pocket was poor and need to be restitched again with better thread.
I am always surprised at the quality of the vests........I love it!!!
This vest is awesome!!...it looks better than vests advertised at 3X the price!!...I love it...thanx Leatherup...
Helps me keep my machoness, even at 67. Very well put together (the vest, not me).
Very adjustable great quality vest. I ordered 11of these vest and no problems so far and for the price you can't go wrong
After many different companies, i found my home with leatherup. the vest looks great, feels great and best of all outstanding price for the quality. I have purchased many other vests for all my members. theres nothing like looking alike. its comfortable and absolutely love the style.
GREAT SERVICE, GOOD PRODUCT, FAST SHIPING, THATS ALL YOU NEED TO BE HAPPY WITH YOUR PURCHASE AND I GOT ALL OF THEM. THANKS!!!!!!!!!!
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members