Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love these boots! They came fast and were comfortable from day one! Took the advice of getting a half size smaller and I'm glad I did, the fit perfect! Love love love these boots!
I bought these for a planned 3000 mile motorcycle trip. I was a little concerned about wearing new boots for such a long trip, but when packing the bike for a 10 day trip it's not practical to bring more than one pair. Although they initially felt a little heavy, they turned out to be extremely comfortable the entire trip, whether riding or walking. They looked great with jeans, were very soft, and had excellent "grip" on the road. Hit a rainstorm and they got soaked but dried out like new. As recommended in reviews, I purchased 1/2 size smaller than my usual size and they fit perfect with light cotton socks. Worth every penny- less than half the price of the "motorcycle" brand I would normally buy! Thanks LeatherUp, you never let me down!!
Fine quality product.
Great price point and gorgeous coloring.
We will purchase many more in this line.
I got these boots for my 18 year old daughter and she absolutely loves them. They look great and the fit was right on. She's worn harness boots for years and these are her favorite pair. As always, Leatherup delivered them promptly and with no hassle. I will continue to buy from this company.
I give this riding boot a 6 out of 5 stars! Great fit (as has been suggested by others: go with a half size smaller); timely delivery and aside from the comfortable wear and lovely look, this boot has literally protected my ankle/foot from serious traumatic injury. The incident that could have crushed my foot at a low speed, sharp turn between flat surface asphalt and a curb leading to an inclined hill, gave the boot the brunt of damage- jeopardizing the integrity of it but leaving my foot unscathed and completely protected. I have since ordered another pair and I'm riding free with happy feet! LeatherUp.com makes ordering items fun and convenient. I hope this helps.
I bought these to replace the 9 1/2's. I really should have listened to the reviews. The fit is perfect along with everything else. Comfort from the word go. As for durability, I don't have a clus. I have had them less than a year so it would be hard to tell at this point......If you are thinking about getting these you can't go wrong for the money. Just remember to BUY THEM ONE HALF SIZE SMALLER than what you normally wear.
Very nice looking boot for the money. Fit was true to size.
Holy crap...never in my life have i had a more comfortable pair of boots. Do the whole 1/2 size smaller thing, mine fit perfect. Five minutes after i put them on they started shaping to my foot. I got them to ride my bike, but i work in a shipping warehouse on a cement floor all day and needed some new ones. Wore them yesterday and had NO PROBLEM with foot soreness at all for a 10 hour shift. The colour is darker than picture and is exactly what i wanted. The boots are like buttah, so soft, i could just eat them up!
I ordered 1/2 size down like recommended, and they still are just a bit long. However they are tight across the toes I am hoping they loosen up with wear cause these boots are kick $#*!. I love the way they look and the finish on them is nice, darker than pictured which I like, and the leather is pretty soft. SO overall I would say a great buy! I plan on wearing these boots for the rest of my life. LOVE
LOVEEEE My boots I bought the Xelement women's in black and I loved them so much I bought the brown. Now the brown pair is my favorite! FAST shipping, great service. Thank you!!
I loved the boot. It just didn't fit my foot right. I wear an 81/2 and ordered an 81/2 and probably could of went with an 8. I have a wide foot and the boot was fine in width, the problem was at the calf it was a little snugger then I like, therefore I sent them back. They appeared to be one of the best boots I have seen made. They would be easy to get resoled and new heels when the time came. The leather and workmanship was fabulous. The style would allow you to wear these boots with what ever fit your fancy. I am so disappointed that they were not a good fit for me. I have had issue with boots/shoes fitting me all my life, so with that said I would still rate these boots a 4.9 stars.
WOW-WOW-WOW!!!! READ THE REVIEWS THEY ARE TELLING THE TRUTH. INCREDIBLE BUY ON THESE BOOT. THEY ARE GORGEOUS. I WEAR MINE TO WORK EVERYDAY. COMFORTABLE AND DURABLE PLUS LOOK WAY COOL. BEST HARNESS BOOT OUT THERE AND VERY COST EFFECTIVE. LEATHER IS JUST AS SOFT AS THE MOST EXPENSIVE BOOT OUT THERE.. NO MISTAKE HERE. ORDER THESE YOU WON'T BE SORRY.
I love these boots, I get so many compliments on them. I tell everyone about leatherup.com, it's the best value and the better product. I usually wear a 9 1/2 in womens shoes and an 8 1/2 to 9 in boots. I ordered an 8 1/2 and they were way too big. leatherup made it easy to return and I had my new size 8 boots quickly unfortunately they were still too big. I wear them any way and they are classy enough to wear on most any occasion. I suggest ordering smaller sizes and when I reorder my next pair I will get a 7 1/2. I recently wore them to a rally a good distance from home and they were so comfortable and kept my feet warm and well protected in the cold windy weather. Thanks leatherup for a great riding boot. I will continue to order from leatherup as I have before.
My wife loves these boots. She says they are the most comfortable boots she has ever worn. I bought them for her as dedicated motorcycle riding boots but she wears them everywhere. I took the advice of other reviewers and ordered a half size smaller.
Great boots, lovely finish,nice soft leather & very well made. Great price, even after shipping to Ireland. Recommended.
I wore my new boots for their first motorcycle ride yesterday. I wish I had of read the reviews about sizing before I ordered these because they really run big. I love the look and the feel. Very good quality and excellent sale price!
Oh Yeah , these are rockstar! I read the comments . I took advise of, 1/2 size smaller and they are perfect. I had a pair of brand named boots in the early 70's and loved them but in a moment of ' mental pause' I gave them to a thrift house 30 years later and immediatley regreted it. So when I found about the site from my son who highly recommended your company, I went for it and they are exactly like the F%$# brand I had 4 decades ago, I'm a very happy camper and customer service is STELLAR!
The only thing that could make me love these boots more is if the top of the shaft was just a smidgen wider. Those of us with "ahem" athletic calves (wider than 16 inches) could use just a bit more space to allow us to pull the boot all the way up. I'm hoping that over time the heat from my body will allow the boot to form to my leg and I will be able to pull the boot all the way up to avoid elephant ankle. I love the leather, I love the sole and I love the over all fit of the boot. I also love the cut of the toe box and the harness details. I have a wide foot and have had no issue with the fit and can wear this boot all day long. This is a great boot for an amazing price.
Buy normal size. Fit great! Soft. Buy knee socks or boots socks. Crew socks and anything else will wind up in the toe. Great boot. Worth buying. I love mine. First pair of harness boots. Very happy!
The boots are very comfortable! I read the reviews and ordered a half size smaller. I have a wide foot and was a little worried the first day wearing them that they would be too tight. But so far so good. I have worn them all day for a few days walking and they feel great. I'm curious to see how they hold up, because they were a screaming deal at $75!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

