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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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The size & price of these boots were perfect, I've bought from Leather up many times and I will continue to buy from them.
This is a very comfortable boot. As others have said, the zipper should go down further. I found the zipper of no use when putting them on or taking them off. Lacing up is a little slower than boots with speed laces, but it still is fairly quick. They felt solid, but weren't overly heavy as some other boots I have tried on have been. I would say good value for the money.
Great boots! I gave them a good spit-shine and they look great. The quality of leather is very good and I love the fact that the soles are screwed in for extra durability. However, you do have to un-lace them to get them off, but that's not a big deal. I did put in some nice insoles to take the hard step out of them, but they required very little "breaking in" and work well when riding my bike.
The boots were great and my fiancee also ordered some boots from your website and both pairs were nice condition and fit very well. They were shipped fast and acurately. I will definitely shop here again for all my leather needs!
Thanks
My wife really likes her boots. Great look and feel. The zipper helps with putting on the boots and taking them off.
She will definitley order from this site again.
I am very pleased with these boots. my only complaint is I dont use the zipper and it is starting to like "fall" after a little bit of wear.. I will unzip itself which is annoying! but I have had a great experience and actually just bought my leather jacket glasses, chaps, my bf, chap, jackets etc yesterday!
Thanks!!
These boots are roomy, comfortable and true to size. I'm getting used to shifting with them, as the toe is larger than my old boots. I have to loosen the laces along with the zipper to remove them also. I am pleased with these boots.
I really like these boots. They are a little heavy but not too bad. Definitely will be buying a pair of jel insoles for them only because I'm used to them in all my boots. They look hot and sexy too. Look great with a pair of chaps I ordered from this frickin awesome website Leatherup!
This boot is well made, the sizing seems to be right, there is not padding inside the upper so I do need to wear thick socks with them. The zipper doesn't go long enough for me, I have a high instep so that makes it difficult to get the boots off with only the zipper, but I am sure that over time the leather will loosen up enough to be perfect for me.
These boots are true to size. I had to replace the soles immediately. When I pulled out what came in them, there was no padding or arch support. I have very high arches, and need the support. I really wish that the heels had more padding and possibly the ankles. I broke my heel last fall and my foot hurts really bad after I ride for about an hour. I think they'd be fine if I didn't already have issues. I've gotten a few comments about them (all positive).
These boots really are great, and you can't beat the price! They're well made and comfortable, excellent riding boots no problems shifting. I did find them true to size too.
very comfortable, true to size, can even be worn with dress socks with no discomfort. no need to "break in" these boots are reasdy to go.
These boots look good and feel good. Zipper could go just a little lower, Well woth the price.
Quality made boots.Fit 1/2 size too large.Ordered 1/2 size smaller and fit perfect. Easy quick exchange.Quick delivery. Highly recommended strong and comfortable leather boots.
I love these boots. Best pair of motorcycle boots I've ever owned. The zipper on the side makes it very easy to work with. Great buy!
Bought these boots for a friend of mine and she loves them. She wears them all the time. Thank you Leather Up for making my first purchase a very smooth and successful one. Will definitely purchase from this site again.
Alex
Great boot! Plenty of toe room that allows your feet to breathe. The boots aren't heavy. Does not hinder in shifting. No need to "break in". There are several minor inconveniences. To take off boot, you will need to unzip and unlace. When wearing the boot for an extended time, there I have had discomfort in the area above the achilles tendon. This does not stop me from wearing them. I enjoy them plenty!
These are great! I am a true size 9, and the only issue i have with them is that my feet feel a little loose inside after i strap them in. I had some gnarly blisters in the begining because they dont breathe at all. But once i broke them in, they were good to go. I wear them when i ride to work and they look nice with slacks or jeans. Shifting gears on my Knightster is smooth ,i was afraid they might be too thick, but they worked perfect. The leather is already wearing on the shifter boot, so i need to get a protector. But they look great, and are comfy as driver and rider. Kind of a pain to get off, but they are worth it and i'm sure my feet will be protected! Best price on the net as well :) Came in SUPER fast!
I love these boots! True to size, great quality, and superb price! Everyone wants to know where I got them. They have the same look as a much more expensive brand, but not paying for the logo! I tell everyone about leatherup.com!
These boots are very comfortable and look very sharp. My only fault was that because of my thicker calves the zipper broke after three days. I would have definately bought them again without the zippers (but they aren't available without). But even with that problem I will still give them a four star rating. My stupid thick calves :-(
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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