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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Carol J.
Argentina
1 review
0 helpful votes
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Lovely boots at a great
October 10, 2019

Lovely boots at a great price. Definitely order at least one size to one half sizes smaller than usual size.

Date of experience: October 10, 2019
Betty F.
Argentina
1 review
0 helpful votes
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Love my new boots! I
October 10, 2019

Love my new boots! I have had them for almost a month and did have to break mine in as one foot is a little "rounder" than the other and it's a little tight but not uncomfortable. I feel very comfortable when riding. Great boot for a great price.

Date of experience: October 10, 2019
Andrew P.
Argentina
1 review
0 helpful votes
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The boots themselves are 5
October 10, 2019

The boots themselves are 5 stars. It took leatherup about 2 months to get them back in stock but when they did become available, I received an email with a link to the boots and bought them immediately. After I ordered them, I received an email that they would ship within 2 days. 1 hour later, the order was processed and shipped out. That's some crazy fast service.

These boots feel like an extension of my feet. They are flexible but sturdy. You do have to order a half size smaller because they run big. Excellent boots, I am in LOVE!

Date of experience: October 10, 2019
Eric Z.
Argentina
1 review
0 helpful votes
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For the money they're great!
October 10, 2019

For the money they're great! The color is pretty much as depicted in the picture, more dark toffe than dark brown. The leather is pretty soft, the only negative that I've noticed is that they are a little heavy, more than I like my shoes to be, but I've also seen even heavier boots out there. If you like the style of this boot I'd say try it and decide for yourself. I keept my pair and it became my almost everyday boot. Thanks Leatherup!

Date of experience: October 10, 2019
Jason I.
Argentina
1 review
0 helpful votes
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I love love LOVE these
October 10, 2019

I love love LOVE these boots! The leather is super soft and the color is awesome! I just wish I would have ordered an 8 instead of an 8 1/2 but I've decided to just wear thicker socks. The delivery was super fast also!

Date of experience: October 10, 2019
Ben Q.
Argentina
1 review
0 helpful votes
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I love these boots..they arrived
October 10, 2019

I love these boots..they arrived broke in and the leather is very soft. I ordered my size, 8 /12 and the fit was perfect. These are the most comfortable boots I've ever worn.

Date of experience: October 10, 2019
Charles J.
Argentina
1 review
0 helpful votes
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I love these!! I took
October 10, 2019

I love these!! I took the advice of other reviews and ordered 1/2 size smaller. They are incredibly comfortable. My size wasn't available and was on back order but was surprised when I received an email 3 days later stating that they were in and once ordered I received them in just a few days. Now I just need to get a black pair!

Date of experience: October 10, 2019
Kimberly F.
Argentina
1 review
0 helpful votes
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Love these boots. So does
October 10, 2019

Love these boots. So does everyone else. I always get compliments when I wear them. They are a little large, but just wear extra socks. People ask me if they are Frye's! Very good value. Great service. They arrived in 3 days. What more do you want?!

Date of experience: October 10, 2019
Jay R.
Argentina
1 review
0 helpful votes
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These are the second pair
October 10, 2019

These are the second pair of boots I have ordered and I love them. The leather is soft and fit perfectly. I wear a 7 wide all reviews says they fit a little large but for me size 7 fit perfect. You will not be disappointed.

Dawn

Spring, TX

Date of experience: October 10, 2019
Ruth J.
Argentina
1 review
0 helpful votes
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We bought these boots for
October 10, 2019

We bought these boots for our 23 year old daughter for x-mas. She was thrilled with how they looked and we were all pleased with the quality. It exceeded our expectations!

Date of experience: October 10, 2019
Kimberly F.
Argentina
2 reviews
0 helpful votes
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These boots are awesome. Fit
October 10, 2019

These boots are awesome. Fit perfectly. Everyone that sees them wants a pair. As a matter of fact, I'm wearing them right now. They are my go to boots. I kept looking for some like these but couldn't find what I wanted for the price. These are well worth the price and then some. Very comfortable and go with anything you want to wear! Love them!!!

Date of experience: October 10, 2019
Jennifer N.
Argentina
1 review
0 helpful votes
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These made the perfect Christmas
October 10, 2019

These made the perfect Christmas gift for the Mrs. The boots look great, the uppers are made from a really soft and supple leather and she said that they almost felt like they were broke in already. Both the heel and sole can be replaced when they wear out - so that was a nice bonus. I am really happy with this purchase. My wife wears a size 7 1/2, but based on all the feedback here I DID order 1/2 size smaller (I ordered a size 7) and the fit was perfect.

Date of experience: October 10, 2019
Amanda Y.
Argentina
1 review
0 helpful votes
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i was looking for a
October 10, 2019

i was looking for a solid AND stylish boot not just for riding but also street. after reading the reviews i first bought a pair 1/2 size smaller, but they were snug so i sent them back for my true size. they are super comfy, and GREAT price, good service. i am next buying a black pair!!

Date of experience: October 10, 2019
Donna A.
Argentina
1 review
0 helpful votes
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I had been lusting after
October 10, 2019

I had been lusting after the Frye boots. I kept coming back to them again and again but couldn't bring myself to pay $200+. So after googling "frye harness boot knock offs" I was elated to find an alternative at leatherup.com. These boots are perfect in every way. The quality is outstanding and the look is perfect. And that leather smell...

Two things to note:

1) the XElement logo on the outside of the heel is perfectly covered by the harness on my boots. It slouches just perfect and you can't even see it

2) there is a small kind-of logo on the front of the boot shaft that says "oil rubbed leather" or similar. You don't really notice it when you're wearing it and it can't be seen from any kind of distance, but it was a surprise to me. Doesn't change my opinion, though.

I've had several people ask if they are Fryes, so you can bet they are what you're looking for if you're anything like me.

If you can't tell by now, I didn't buy these for they're work boot qualifications, so I can't attest to their comfort in that scenario. As a "casual" wearer they are super comfortable and they're beginning to feel like "my" boots from the inside out after just a couple of days.

Date of experience: October 10, 2019
Jack V.
Argentina
1 review
0 helpful votes
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great look , comfortable, order
October 10, 2019

great look , comfortable, order half a size smaller for snug foot look and fit. As good a quality and look as the much pricer designer brand.

Date of experience: October 10, 2019
Ben R.
Argentina
1 review
0 helpful votes
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very good lookin' boot; fits
October 10, 2019

very good lookin' boot; fits a little loose in the heel,but I can live with it. the color is jsut as the picture shows. very comfortable. I have gotten alot of complaiments on these! especially like the buckle & straps they r thicker than other boots that I have.makes mt other ones look cheap !

Date of experience: October 10, 2019
Joe U.
Argentina
1 review
0 helpful votes
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Very comfortable, well made the
October 10, 2019

Very comfortable, well made the feel of the boots are exceptional.

Date of experience: October 10, 2019
Carol T.
Argentina
1 review
0 helpful votes
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Really nice leather, good construction.
October 10, 2019

Really nice leather, good construction. The toe box is substantial with very stiff leather that needs to be worked in. Get one half size down. I'm an 8 and got a 7. Too small so I returned them (super easy) and got a 71/2. The fit was a little snug but I've been riding in them for awhile now and they've loosened up as all well-constructed leather boots do. These boots with skinny jeans make me look like a pirate! Thanks Leatherup! I'll be back...Haaaarrr!

Date of experience: October 10, 2019
Alex Z.
Argentina
1 review
0 helpful votes
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I wanted a pair of
October 10, 2019

I wanted a pair of boots to match my husband's. I wear a true women's size 7M 99% of the time. I read the reviews recommending going down a 1/2 size. LeatherUp was out of size 7 and only had 1 pair of 6-1/2 left so I took a chance and ordered them. These boots took about 15 minutes to slightly break in. They fit me perfect, so yes, down size by a 1/2 size. I'm so glad I did. I can wear them all day and forget I have boots on, a first for me. I usually can't stand boots for more than a few hours and can't wait to get them off, but not these puppies, they are extremely comfortable on my feet. I love the way they look with my jeans!

Date of experience: October 10, 2019
Sam I.
Argentina
1 review
0 helpful votes
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Love these boots!! this is
October 10, 2019

Love these boots!! this is the second pair I ordered!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States