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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I bought these womens dark brown x-element crushed super harness boots for my 36 year old daughter who had seen some verrry pricey ones at a well-known store. We passed those up and search the internet and found these fabulous boots! She wears a size 7 1/2 and we purchased a 7 which fit perfectly. The color is the best -- she wanted a dark brown which isn't that easy to find. The boots are super comfortable, just the right height and have a very comfortable heel. They have that great "I've had these for a few years" look without having that "fake over-distressed" appearance! The leather is supple and yet thick and the boot is so well-made! I gave these to her as a gift, and when she put them on and walked, she looked at me and said, "OH, I'M KEEPING THESE!!
These boots are no joke. I crashed my bike while wearing these and they saved ankles and feet. Then after a little polish, they look good as new.
Love these boots! The sizing was a little tricky, but a 1/2 size smaller like people have been saying worked for me. Great price.
I have been looking for this style of a boot for at least 10 yrs. could never find exactly what I wanted. UNTIL NOW! The color, the style, the fit and even the price. LOVE LOVE LOVE these boots! Please get them in black. I usually wear between a 10 1/2 or 11. these are 10 M and fit like they were made for me. I will be back for more
Tried these on as soon as they arrived and they are way too big. I wear an 8 - 81/2, depending on the kind of shoe, and I did read the reviews about ordering a half size smaller, but just went ahead and ordered the 8. Now I realize that I should have probably ordered a 6 1/2! I'm sending them back today for a refund, NOT an exchange. The foot part is way too big, while the ankle part sort of turns in and rubs my ankle, so I am afraid to order another pair online, without being able to try them on first. This is the second time I've tried to order shoes online and it's a BAD IDEA. Loved the LOOK of the boot - really sturdy and sorta sexy in a cowgirl, biker girl kinda way. I just wish they would have fit. If I could try them on in person, I would like to have some of these, but I'm afraid if I just exchange them for a smaller pair, that they will end up rubbing even more around the ankle bones and might not even fit the foot part at all!
Just got them out the box was so excited until I noticed that they don't look new. A few scuff marks on one boot and what looks like pen marks on the other (4 2-3 inch lines). If I wasn't traveling in a week I would return them for another pair.
Despite the marks I love them. Just wish they didn't look like someone else purchased them & returned them. And yes you do need to order 1/2 size smaller. I did & they fit great. Also wish that "Water Repellant Oil Tanned Leather" wasn't stamped on the front of both boot legs. I like to wear my pants in the boot. Overall a great boot for the price.
These boots are an outstanding value. Shipped quickly and are identical to a pair that were double the price in a high-end catalog. Extremely high quality and, as other reviewers have noted, already broken in. I ordered a half size smaller than I normally wear and the fit was perfect.
Very nice looking boot & the 1/2 size smaller seems to be right on
Love these boots. Definately agree that you need at least half size smaller. I am a 9 or 9.5 and the 8.5 are perfect. I have already recommended them to a friend and know I will keep them for years. Thanks
I waited a long time to buy these boots, but I finally did and I love them!!!!! All reviews are right about being able to just put them on without having to break them in. This was a great deal and I'm very happy with my purchase.
Adore these boots! and yes yes yes - order a smaller size than when you normally wear - actually I should have ordered a whole size lower, but figure I will wear with good heavy sox.
These boots are beautiful in every way, I am a uk size 5 and I purchased a us size 7, they fit me like a glove and are soooooo comfortable. I would definitely recommend them to anyone. I use mine as motorcycle boots.
The boots were really good looking and comfortable. The only problem is that they run a full size bigger than most shoes. So take your regular shoe size and go down a full size. We sent back a pair, it was easy to do, we just wish the process went faster.
Love them! I got my usual size in boots and when I first put them on I was a lttle concerned they may be to small but after a couple hours they broke right in and fit perfectly. Look great with browns or black.
These boots are awesome! I wear a 9 1/2 and these fit perfectly. They were comfortable right out of the box. They uppers are super soft and I can wear them with thin or medium thickness socks. They would probably give a little if I were to wear thick socks. They are even comfortable without socks! If this style came in black I would definitely buy another pair. Highly recommend.
Awesome boots ! Comfortable , nice looking boots. They do run a bit large so do order a 1/2 size smaller than you would normally wear. I like them so much I wear them even when I'm not riding ! Excellent product and super fast shipping !
If you are looking for quality and awesome looking here they are. The price was incredible, I dare you to find them cheaper. They look expensive and I must tell you, for $75.00 bucks compared to Frye $279.00, they beat the 5hit out of the Frye boots. I have 2 pairs of these, a short and a pair of these exact boot and I am happy and content with both pairs. You will be to. GO FOR IT, YOU'LL BE HAPPY YOU DID.
These boots are terrific! I thought they would be nice based on all the reviews and other items we have ordered from LeatherUp, but I still was pleasantly surprised. Take the advice offered by others here and do order 1 size smaller than your regular shoe size. The quality is wonderful, the leather is so soft and supple - they feel like a pair of boots I have had forever. I wore them all day yesterday and did not want to take them off! I adjusted the buckle on the harness and the fit is absolutely perfect. These boots are great-looking in every way. Love them! Thank you thank you thank you!
Received my order yesterday, and was very pleased with what I saw... Purchased these for my sweetie's birtday, today, yes, it was close, delivery is super fast, and she put them on this morning and said they are perfect... Did the 1/2 size smaller... She loves the look...Exactly what she wanted... I hit a homerun with these, LeatherUp... TNX!!!...
This is our third pair of boots from LU. The other two were black harness boots. My wife loves both pair of her boots. I think the brown pair look more sassy than the black. I have had mine since 2009, I still like them. I heard my wife mention the big sock issue also, so maybe there is something to purchasing a 1/2 size smaller than you normally wear.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members