Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
These arrived quickly and fit perfectly. I have a terrible time with boots because of my calves but these fit great! Highly reccommend them!
finally a boot that fits my large calves. They are short so not much protection for your calves, but the toe box is nice and hard. If you have a high instep they will be hard to get on, the second time I put them on the pull tab on back of one of the boots broke due to how hard I have to pull to get them on. But all in all I like them, they are really cool looking.
These are great boots! Very comfortable and relatively little break in time. The only problem I had was getting them on! I used stretchers and opened the boots up as far as they would go and I STILL had to force my foot into the boot. I don't have an unusually high arch or anything like that. Once I got them on they were fine but getting them on was a struggle. I would still recommend them but with the understanding that if you have a high arch they might not fit.
I got these for the wife. She loves them. They are a little big.
I love these boots! They are true to size and surprisingly comfortable to wear. The break-in period was very short. It's usually very hard for me to find boots or shoes that fit since I have flat feet, but these boots are some of the best fitting footwear I've ever had. They keep my feet warm and dry.
These boots came out of the box the most comfortable boots that I have ever owned. I have narrow feet without much arch. I bought my normal size, adjusting the strap made them fit perfectly and they look great. I wear them every day whether riding or not. They are warm, dry and extremely well made. All of the materials, including the leather, rubber and hardware are of excellent quality. I highly recomend these boots and this company!
Susan from Grapevine, TX
These boots are true to size, I wear a size 7 and they are perfect. I am extremely happy with my purchase very worth the money. I have a very hard time finding boots to fit being flat footed and wide calf and they are perfect. Five stars from me.
I bought these for my wife for Christmas. They look awesome ! Hope the size 8 fits her feet. She is from Texas and you know what they say about Texans ! Wooo Hoooo ! 28 yrs and counting ! Yeah .... i'm from Texas as well !
I love these boots! They get more comfortable every time I wear them! They are true 2 size.
I really like these boots I'm so glad I got them! They ran a little big for me but this way I can wear thick socks if I need to. I agree shipping was fast! I will order from you again!
Love the boots. Good fit - running slightly bigger than my usual size 7's but the multiple adjustments keep them pretty snug. The ankles are a bit big/wide and the buckle closure around the ankle doesn't pull it in quite as tightly as I would like it to, so riders with thin ankles might want a boot with a snugger ankle (one with laces). All the same...I have received lots of compliments. Very safe and sturdy riding boots.
The only reason I give these boots 4 stars out of 5 is because I ordered my usual size of 8 and a half and when I received the boots, I found them to be about a half size too large-an 8 would have been perfect but I can make these work with insoles and thick socks. Otherwise, excellent quality leather with a badass style. I truly feel like a biker chick with these boots on!
Heavy duty boots seem like they will do the job. I haven't had my class yet, but I bought them to learn to ride. They fit well, and I have wide feet. I ordered my regular shoe size. I like that they are functional yet look good on my feet.
I *LOVE* these boots!!! The crushed leather upper makes them so much more comfortable than the Frye boot. They are well constructed and at a fantastic price! I'll be back =)
Great boots for a great price! Very nice looking too.
Great style and color, excellent price and comfortable with no breaking time needed. They feel like I've been wearing them for years.
I really like these boots not just for riding but just for wearing out and about. Sizing was true and they have plenty of width to them. The only very small thing I might change is to have the ankle buckle actually tighten up the ankle area so when you zip them up it's snug- other than that, they're comfortable, sturdy and look great. LOVE them!
Nice boot for the money. A little bulkier than I was expecting but very soft leather. They seem to run about 1 size large. I wear an 8.5 womens and had to get a 7.5 in womens. Nice sturdy sole for motorcycle riding.
Debbie Michaud from Eddington, Me.
I love the boots. They are soft & very comfortable. I cannot wait to wear them riding. I will be able to try them out in Florida in less than 2 weeks. They do run a little large but plenty of room for warm socks. I would definately order another pair.
I love these boots. They are extremely comfortable and the craftsmanship is excellent. I highly recommend these boots!!!! and they look great with jeans.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

