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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Paul C.
Argentina
1 review
0 helpful votes
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Size was smaller than expected,
October 10, 2019

Size was smaller than expected, easy and quick exchange process. Wife had to squeeze Boobs in to zip and large usually fits.

Date of experience: October 10, 2019
Carol Z.
Argentina
1 review
0 helpful votes
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One would think that LU
October 10, 2019

One would think that LU would assign someone to get the sizing charts lined up properly for items like these. Even though I went by other reviews this still doesnt fit. This is the second item Ill have to return now. Considering the gas, hassle, and cost of return shipping, it just doesnt pay to buy here because you cant try it on and you certainly cant go by the size charts, therefore your forced to return or keep an item you arent happy with. I was considering boots as my next purchase, but there is NO WAY Ill take a chance with something like that. It will do me better in the future to just buy local and save.

Date of experience: October 10, 2019
Nicole O.
Argentina
1 review
0 helpful votes
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I read the reviews before
October 10, 2019

I read the reviews before I ordered and sure enough it fit perfect. I ordered a size larger than I nornally wear and this vest fits snuggly around my waist with room for my push up bra to do it's job and still look good. It looks expensive and well made. This is the first time I bought my own vest. I have been wearing hand me downs or yard sale finds for years. I couldn't be happier with my purchase.

Date of experience: October 10, 2019
Laura H.
Argentina
1 review
0 helpful votes
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Had to Re-Order for a
October 10, 2019

Had to Re-Order for a size up good quality American made vest looks good on my wife. Love the price.

Date of experience: October 10, 2019
Chris A.
Argentina
1 review
0 helpful votes
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I purchased this item the
October 10, 2019

I purchased this item the other day and as always it shipped rapidly and the order was accurate. The item fit well. Another high quality item.

Date of experience: October 10, 2019
Adam X.
Argentina
1 review
0 helpful votes
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Purchased for wife.......... ordered 2
October 10, 2019

Purchased for wife.......... ordered 2 sizes up, and it fit. Nice looking on her and she loves it. Leather Up as usual gave good service and quality for the best price.

Date of experience: October 10, 2019
Donna L.
Argentina
1 review
0 helpful votes
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It was nice leather ,
October 10, 2019

It was nice leather , everything was advertised. Great price but I bought 3 sizes more than I usually do and it did not fit in chest area still, I believe it was because of it being a zipper not snaps.

Date of experience: October 10, 2019
Steven E.
Argentina
1 review
0 helpful votes
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Nice goggles. Comfy fit, light,
October 10, 2019

Nice goggles.

Comfy fit, light, and good visibility .

I Like the basic black with no crazy graphics.

Date of experience: October 10, 2019
Robert S.
Argentina
1 review
0 helpful votes
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The time it took to
October 10, 2019

The time it took to arrive was amazing! I ordered these boots on Monday and had them in time for weekend rides. They are still in the "breaking in" process, but fit well and I am sure will give me many years of use. The feature that I liked the best was the low rise of the boot, I get to hot when they are on my leg so this was a perfect choice for me. I love these boots!

Date of experience: October 10, 2019
Diane Z.
Argentina
1 review
0 helpful votes
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This is an AWESOME vest,
October 10, 2019

This is an AWESOME vest, especially for the price! Please beware of the sizing, it does run small. The chart is spot on, make sure that you measure correctly. I am usually a L/XL, but ordered a 4X and the fit is perfect. I am really impressed!

Date of experience: October 10, 2019
Eric P.
Argentina
1 review
0 helpful votes
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The boots are heavy duty
October 10, 2019

The boots are heavy duty and very easy to slip on and off with the side zipper. I'm very happy with my purchase.

Date of experience: October 10, 2019
Sam H.
Argentina
1 review
0 helpful votes
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These boots are comfortable, even
October 10, 2019

These boots are comfortable, even for a women with very large ankles and calves. They are sturdy, fit well under jeans, and look great! They are also easy to ride with - the heel is a good height - not too tall, not too short, and the sole is grippy without being overly so. I highly recommend them.

Date of experience: October 10, 2019
Donna Z.
Argentina
1 review
0 helpful votes
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Love these! Fit is true
October 10, 2019

Love these! Fit is true to size and the extra adjustability is a great feature.

Date of experience: October 10, 2019
Scott T.
Argentina
1 review
0 helpful votes
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These boots are very nice.
October 10, 2019

These boots are very nice. I ordered a half size too big. Depending on the make of the shoe I wear an 8 1/2 or 9. I opted to go with the 9 to make sure they would fit and I could have gone with the 81/2. I noticed that when I get done riding and take off my boots that the zipper usually has come down. That has not been a problem during the ride though. I am still breaking in my boots. The shipping time was great.

Date of experience: October 10, 2019
Maria Z.
Argentina
1 review
0 helpful votes
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Bought these for my wife
October 10, 2019

Bought these for my wife to match mine, excellant quality, good fit. speedy delivery, and at half the price of mine from a bike store.

Date of experience: October 10, 2019
Ruth A.
Argentina
1 review
0 helpful votes
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By far the most comfortable
October 10, 2019

By far the most comfortable riding boots I've ever owned. Stick well to the ground and yet very stylish. True to size.

Date of experience: October 10, 2019
Michelle E.
Argentina
1 review
0 helpful votes
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Excellent boots. Took almost no
October 10, 2019

Excellent boots. Took almost no time to break in. They are comfortable, look great and an outstanding value

Date of experience: October 10, 2019
Helen R.
Argentina
1 review
0 helpful votes
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Love these boots. Ordered a
October 10, 2019

Love these boots. Ordered a 1/2 size bigger than norm, but were too big. Sent back and exchanged for my usual size. Arrived quickly. Easy company to do business with. I will order again.

Date of experience: October 10, 2019
Kevin Y.
Argentina
1 review
0 helpful votes
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I love these boots. Very
October 10, 2019

I love these boots. Very comfortable. I would order another pair if I had to again. Excellent footwear!

Date of experience: October 10, 2019
Elizabeth V.
Argentina
1 review
0 helpful votes
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As ususal - shipping was
October 10, 2019

As ususal - shipping was quick! Love these boots! Was looking for some that I didn't have to spend too much time getting on and off. Well, I found them. Very well built and so much easier than my previous lace-up types. Love them!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States