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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I love these boots. They (quickly) arrived exactly as they appeared in the picture provided, and they fit really nicely. I wasn't sure if I should order a size up or down, but I'm glad I ordered in my normal size because they fit just right. Everyone keeps asking if they're Fry's... I've gotten many compliments. This is a really great boot, and at a price you just can't pass up.
Love the quality and price and quick shipment. Cannot say enough nice things about this company. I am impressed!
I LOVE these boots!! They are so comfortable and easy to get on and off. I ordered my normal size and they fit great. This is a very beautiful boot!!
I totally love these boots, they look really hot with jean skirts. Everyone loves them and I recieve plenty of comments on them. I'm glad my size was finally available. I couldn't wait to recieve them and they were definitely worth the wait... YOU GUYS ROCK...Thanks.....
These boots are great - very comfortable and sooo soft. The do run a little large, but a nice soft pair of sox solve that. I was extremely happy with the quality of the boots and with the EXCELLENT service and price from Leatherup. Definitely a good shopping experience and will purchase again from these folks. Sherry - Meridian, Idaho
This is a very good boot, and will suit it's purpose. I ordered my traditional size and had to exchange for a half size larger, as other posters noted. They are sturdy, and will be used for commuting on a scooter in all weather!
Boots are "awesome" - comfortable and fabulous leather - just keep in mind they do run a tad big - i take a 8 and ordered a 7 1/2 becuase someone else left the same comment that they ran big and they were a perfect fit the first time !!!! RIDE SAFE AND FREE !!!
Got my boots and was pleasantly surprised to find them of such high quality leather and workmanship. Have worn them several times now and although new, they are so well made, there has been no "break-in" discomfort. Have received several compliments about them and no one can believe the wonderful price. Thank you, Leather Up! I will be a returning customer. :)
Love these boots. Great looks, extremely comfortable, very well made, and they look so good. My favorite shoe. Wife saw them and had to have a pair also. These boots were recommended by my podiatrist.
These boots are great. The leather is soft and does not need any formal "breaking in" period. Put 'em on and get that "my favourite boots" feeling immediately. It goes without saying the price is outrageously good.
The only negative I found was the light stripe around the heels. I took care of that with a permanent black marker that turned the color from light orangey to dark brown. I like to improvise. You will love these boots. They look terrific with a dress and so fine with jeans --your blow-outs or your best dress blacks. It's just that simple. I stumbled onto LeatherUp. What a surprise it was --- it's all good. C. Lilley
These are great riding boots especially for the price. This is my third purchase from LeatherUp.com and I have been extremely satisfied with the quality of the products.
Lady Leatherneck
Seattle, WA
Love these boots! I have gotten many complements on them. The quality of leather could not be any better. They do run a bit large on the size. So if you like a snug fit, go with a size smaller. You will not find a better price on such a quality boot. Why not RIDE in STYLE!!! Dodsterr
This is my first item purchased at Leather up. I LOVE THESE BOOTS! The soft leather is comfortable and they are well constructed. I highly recommend these boots! I ordered my regular size which gave me a little room for thicker socks if needed. I also will be returning customer :)
Heavy duty leather, well constructed. Toe box is really hard (good protection when riding) and sole is comfy. They do run half-size large, so plan on wearing thick socks or order half-size down from what you would normally wear. I wish the heel was all black instead of striped, but otherwise they are tough, cool looking boots.
This was my first purchase from Leatherup but won't be my last. These boots were comfortable right out of the box and a perfect fit. Pleasantly surprised at the quality at such a good price.
These boots are fantastic! I took the advice of the other buyers and ordered a size smaller, fit great. I wore them for my Beginner Rider Class. 22 hours in a weekend. No pain, No discomfort and quite a few compliments. Thanks LeatherUp!! You rock...
I have the most perfect footwear in my collection since the aquisition of my X-Element boots! I ordered a size larger than what I needed since that is the normal in this world, just to have them re-stocked and shipped again in the correct size. The service and quality of this company and product are superb! I will guarantee I will have another order for Leather-Up soon! Thanks a million for the quality and service!!
Cheri
Very comfortable. maybe just a little heavier than I normally would wear, but it turned out to not be a problem.
Great pair of boots for the price! I was a little concerned about the ordering my regular size but they are fine with sweat socks (just a wee bit loose). They fit just right with wool socks! Love them! No need to break in. Very comfy and look great with my brown jacket! :-)
P. Trainor from Baltimore, MD
4.5 STARS
These boots are very well constructed. Toe box is really hard and sole is uncushioned. I have a very wide foot, Don't order down 1/2 size, if you have wide feet. And if you want or need extra sole cushion or arch support, order your regular size. They fit well around the ankle without rubbing. The sole is stiff and the toe sturdy, but the boot itself is flexible and comfy. It's a good looking boot at a great price.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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