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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Xelement and LeatherUp have done it again. I purchased this jacket at the same time as purchasing a pair of their premium chaps. I'm very pleased with both. You can feel the quality of this leather. I like the zippered sleeves and vents. Although it is a challenge to adjust the vent zippers while riding. But the protective aspects and the back support of this leather have left me very pleased once again with my purchase from LeatherUp. I'll be back.
My first order with Leatherup. Great product of excellent quality. I am 6'4" with a 50inch chest. I initially ordered a 2XL, but it was not large enough across the chest. A 4XL fit perfectly when I reordered. I am totally satisfied with price and quality and have ordered other items since.
Rob M., New Hampshire
This jacket is awesome! it fits like a glove, doesn't ride up at ALL, is built with heavy grade leather that been worked enough to be soft and supple while providing excellent protection from the elements. The hardware (i.e. zippers and buttons) are of a high quality and built to last. The few small bugs I found are that the liner is a vest, not full sleeved as I was expecting and the CE armor in the shoulders and elbows equate to 1/4" rubber mats cut in a teardrop shape. Neither were a real issue, though, because the leather is more than enough to keep out the cold and the pads are removable. In about 15 minutes I had the pads changed out with decent protection from an old jacket, to which the armor pockets accomidated readily without changing the overall fit. It's a good piece of craftsmanship from a great company sold by a great supplier!
If you want a good jacket, this one is it. I went window shopping at the area cycle shops and their pricing was high as the moon. If your looking for a great jacket and to save some money, this jacket is the one you should look at. this jacket is very heavy and will keep you warm and protective. Very Nice jacket Leather UP.
Jacket arrived on time and as promised. The jacket fits perfectly and feels great, it was exactly as represented. I especially like the look and armour postiioning. Zips up tight to no wind chill in our current weather. It definetly makes me feel a bit more safe on the road/ I have also purchased other items from LeatherUp and have been very satisfied with product shipping, description and prices. I do not think I could beat the prices anywhere. This same jacket would cost more than double the price if it had that, and you know what I mean, Logo on it. I am definetly a return customer and would recomment this company easily. Oh, I forgot to mention that the Web Site is very friendly and easy to usw.
Carey
Sacramento, Ca.
Looks like good quality however the Armor in the shoulders doesn't fit very well. It doesn't conform to the shoulder like other jackest I've had.
the forearm Armor is a little better but still not the best fit. I've removed the shoulder Armor and the fit improves. Still good value for the money.
Top Notch Jacket! Great Fit, very warm, vents are a plus.
Came in when promised, and a perfect fit! Ordered a 2XL and it did fit perfect. I'm 6'1 and 250lbs. went and rode the dragon and it was warm and did not bind like some other jacktes have done. removed the inner liner as soon as the temp got over 45, and stayed comfortable when it got over 70 without opening the air vents! Once you wear it a few times you don't even notice the armor. here's a pic on the link below...
http://www.photoreflect.com/pr3/orderpage.aspx?pi=04RK00X*******&po=89
DWW - Orlando
Ordered this jacket for my son's Christmas gift and he loved it. Heavy jacket and is comfortable he said. Am ordering myself another model from Leather-Up.
Made error on previous review - should have been 5 stars. I highly recommend this jacket. Removable armour is nice feature.
Great jacket at a great price. I get a lot of compliments on the styling of the jacket. I would recomend this jacket to everyone and I will look to LeatherUp for the rest of my leather needs.
I am a big guy, 6'2" 260. . I bought the XXL. At first I thought it might be too small, but the adjustments to the side-straps made it fit like a glove. I mean perfectly! The vents are great, the craftmanship of the jacket is outstanding and most of all, I look great in it. Maybe the best jacket value out there.
Awesome deal for an awesome jacket. Will buy again from them in the future.
I had to wait for this jacket to come off back order and was glad I waited. It fits great, is very durable weather wise, and looks great too! I've seen other jackets in stores by other makers that cost 3x's as much but are bulky, uncomfortable, and have no protection like this one. only one small complaint: zippers are a little hard to work on pockets. Otherwise, I highly recommend this jacket to anyone who has little money but wants great protection, comfort, and style.
I really like the jacket. Usually wear XL but ordered 2X and it fits great. My arms are kinda long but the jacket fits great. It only took a week to recieve it and was worth the wait. Thanks for your promptness.
Good quality for the money. Does well in cold weather with a fleece under it. Zippers could be beefier.
I think the jacket is a nice one for the price. It is constructed well and it fits me great. I am a XL in most coats and that is what I ordered this in and it fits good. It is a little on the tighter side but not TOO tight. I prefer my leather jackets a little snug than loose and bulky. The ONLY thing I don't like about it is when I am riding, air blows up my arms through the wrists. It would be a perfect riding jacket if it had the elastic style inserts inside the arms around the wrist to keep the wind out. I would recommend this jacket for anyone who likes this style. I just bought leather gloves that go over the top of my jacket.
Love it. Am a 44 and ordered the XL and fits perfect. Warm. Received within 3 days (Canada) Very satisfied.
I am very impressed with this jacket. Very cheap compared to the ones I was looking at (especially in the HD store). Smells so good! I am 5'9 190 athletic build and I correctly ordered the L...its fits well not too big not too tight and I could even fit a light hoodie under it comfortably. Very warm and most importantly good looking. It has a cool refelctive stripe on the back and the armor has good placement.
Love the jacket. Very warm and looks good (or maybe I make it look good ;)...) With all the zipper vents in it I also keep cool during the summer. Would not hesitate to recommend to anybody.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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