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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Ben Y.
Argentina
1 review
0 helpful votes
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Vest is very well made
October 10, 2019

Vest is very well made and fit just fine had one before and wore it out.

thanks

Date of experience: October 10, 2019
Nancy W.
Argentina
1 review
0 helpful votes
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They're great !! Met my
October 10, 2019

They're great !! Met my expectations and then some. Sent my exact size and they fit perfectly. My only concern is the zipper (makes getting them on and off super easy) seems kind of flimsy. Hence he 4 stars on durability; might have to return here and change that to 5 stars. And (the zipper) is a bit smaller than I would have thought necessary but time will tell (how they hold up I mean) because although a bit sticky; they do get the job done. Thinking now about getting another pair (back up). They are that good. Not to mention the price (I did some shopping around). Highly recommend....

Date of experience: October 10, 2019
Tom H.
Argentina
1 review
0 helpful votes
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I normally wear a 2xl...
October 10, 2019

I normally wear a 2xl... as in reading the reviews,,, I ordered a 5xl. I can button the top button but no others... I have 2xl levi shirts that are 15 yr old and they fit fine... This is a nice jacket while it is on a hanger,,, forget about wearing it... send them back to china... I would return it but I lost the tag and their rules state they must have the tags...

Date of experience: October 10, 2019
Anna A.
Argentina
1 review
0 helpful votes
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I just received this vest. It was delivered quickly, looks just like I expected, is good denim quality and fits. I usually wear a L but ordered XL based on reviews. It fit perfect. A good buy for the price and quality.

Date of experience: October 10, 2019
Amanda E.
Argentina
1 review
0 helpful votes
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Great Product and great price!
October 10, 2019

Great Product and great price! Love LeatherUp.com. Excellent products at great prices...fast shipping and excellent follow up. I wish all vendors were as good as LeatherUp.com.

Date of experience: October 10, 2019
Anthony G.
Argentina
1 review
0 helpful votes
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I bought this vest for
October 10, 2019

I bought this vest for my husband. He loves it!! Says it has just the right amount of pockets and the fact that they all zip up is awesome... no more lost cigs on the interstate!

Date of experience: October 10, 2019
Amanda W.
Argentina
1 review
0 helpful votes
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It is exactly what I
October 10, 2019

It is exactly what I wanted... fits and looks great....

Date of experience: October 10, 2019
Nicole S.
Argentina
1 review
0 helpful votes
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first day I received the
October 10, 2019

first day I received the boots, I zipped them up and bang! zipper came right off. Zipper quality is extremely poor. very upsetting, great looking boots ! Great price and good quality leather. Returned the boots for a new pair hopefully better zippers this time. soon to follow up !

Date of experience: October 10, 2019
Kimberly Z.
Argentina
1 review
0 helpful votes
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most comfortable pair of engineer
October 10, 2019

most comfortable pair of engineer boots i have ever owned, 10 hours on my feet in my shop and feet felt good. had about 2 weeks and no complaints at all. felt like they were well broken in the first time i zipped them up

Date of experience: October 10, 2019
Patricia E.
Argentina
1 review
0 helpful votes
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Best Fast shipping I am
October 10, 2019

Best Fast shipping I am 6'2'' 280lb ordered a 2xl to small neighbor had to have it. Ordered a 3xl to small another neighbor had to have it.Ordered a 4xl fit great went out for a ride temp 45 felt great. Need the pants so I'll make another order.Great jaket but removed the plastic sholder pads on outside of the sholder to 1980s.

Date of experience: October 10, 2019
Betty D.
Argentina
1 review
0 helpful votes
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Great fit, lots os pocket
October 10, 2019

Great fit, lots os pocket room for various items. Durable padding.

Date of experience: October 10, 2019
Angela O.
Argentina
1 review
0 helpful votes
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This is one cool jacket.
October 10, 2019

This is one cool jacket. 42" chest, 36" waist, 33" sleeve, 17" neck. The large fits perfect without the liners, a bit snug with. After it gets worn some and if I leave it hanging out in the dirt I could see being a standin for one of the Mad Max movies. Great armor placement, does not restrict movement

Date of experience: October 10, 2019
Frank I.
Argentina
1 review
0 helpful votes
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Liked the jacket. Cool style
October 10, 2019

Liked the jacket. Cool style with kind of a "Mad Max" 1980's look to it. Flaws are this: Don't like the zippers at wrists being inside (arms outstreched zippers face inward). If you wear a full face helmet, the shoulder pads hit on the over the shoulder check. I'm 5'8" and weigh 215 with a belly and had to reorder 3xl, and this fits fine. Without the liners its a perfect warm weather jacket which is what I bought it for. (South Texas) All around nice. Xelement was AWESOME with quick easy return even during the Christmas rush. I recommend them to EVERYONE !

Date of experience: October 10, 2019
Donna Q.
Argentina
1 review
0 helpful votes
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I bought this last year
October 10, 2019

I bought this last year approximately, since my other jacket is just too small.

1st, shipping was great! 2nd, this jacket looks pretty awesome! Made me want to put spikes on my shoulder armor... Road Warrior style!

As for the fit, just right. I wear Large normally, so I got the XLarge. I got to ride this last summer, and it kept me quite cool when it was in the 80's and even the 90's overall (w/o the other 2 liners of course).

I used the waterproof lining once, and it works GREAT for keeping you dry, BUT you will sweat a lot more since it is meant to keep the water out. Kind of like being in a sauna w/o the extra heat.... If its a hot and humid day, may not be worth using the rain liner, but very effective for those cooler, rainy days. It will add to you being warm instead of cold.

Overall, this jacket is a great buy for the money. Lots of armor and the leather on the arms is a nice safety feature and look. The side straps really give you a snug or loose fit, however you like it. Finally, I have gotten a number of compliments on it - particularly because of the exposed shoulder armor - people seem to really dig that look or something? As do I.

Date of experience: October 10, 2019
Chris B.
Argentina
1 review
0 helpful votes
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I've own this jacket for
October 10, 2019

I've own this jacket for a few months now and i would like to say something on the durability of this item.

This jacket is an excellent buy for the money with that said you get what you pay for the liners are nice i have ridden in sub 20's with a sweater and my armored leather pants. the attachment system for the liners could be better I've lost one of the buttons that attaches the rain liner in the jacket. The other thing that happened the button that adjust the straps on the left forearm has cause the seam to rip slightly.

Date of experience: October 10, 2019
Carol B.
Argentina
1 review
0 helpful votes
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I presented my best friend
October 10, 2019

I presented my best friend with one of these jackets, he was very happy and contented, excelent quality, good price and fast delivery, thanks again.

Date of experience: October 10, 2019
Tom R.
Argentina
1 review
0 helpful votes
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I'd owned the Element 'Eagle'
October 10, 2019

I'd owned the Element 'Eagle' square toed biker boots prior and guess I got six years before they were done. Anyway I decided I replace them with a sturdier soled classic styled boot. I'd originally ordered( and returned) the regular engineer boot and bought the three buckle boot biker boot, as I liked the gear lever reinforcement and solid sole. The leather is that re-manufactured type which offers no blemishes and is smooth exhibiting an oddly dull sheen. This I'm sure will be a benefit longer term without creases etc. The size runs accurate so don't order up, and calf area is large and accommodating for jeans or leathers worn inside if you'd like. I've added additional punched holes to tight the front and back straps and they feel more secure. The side zipper allows for ease entry while keeping my new adjustments just right. Sold well constructed boot

Date of experience: October 10, 2019
Margaret K.
Argentina
1 review
0 helpful votes
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This is the first item
October 10, 2019

This is the first item I ordered from LeatherUp (ordered two more leather jackets and two pairs of gloves) and I really like the style and fit. Perfect for warmer weather but less than 40 degrees F and it's not quite enough even with all the liners. Ordered 3XL and I'm short and round at 5' 9" and 280 lbs. but it still fits nicely, again snug with both liners. Fine for light rain but not a thunderstorm. Like others have mentioned the "Road Warrior" shoulder guards can interfere with your range of motion with a full-face helmet on but I'd rather have the extra protection. Love the fast shipping and return policy. Two thumbs up for LeatherUp!

Date of experience: October 10, 2019
Sarah J.
Argentina
1 review
0 helpful votes
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Had this boots for a
October 10, 2019

Had this boots for a week and like them, but there are a few things I should note. They have a very strong dye smell out of the box that seems to be getting better over time. They fit me true to size. Easy on, easy off with the zipper. The shifter pad actually makes shifting more difficult because the pad reduces space between boot and shifter, requiring me to flex my foot toward flat to ensure a clean shift. Heels are tall enough to scrape in sharp leans. Boots are very comfortable and I expect them to provide good protection.

Date of experience: October 10, 2019
Stephen B.
Argentina
1 review
0 helpful votes
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The boots are as advertised.
October 10, 2019

The boots are as advertised. I have no issues and the leather is great. I had Xelement boots before and they always meet or exceed my expectations.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States