Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
When the boots arrived I was very pleased. I've had the boots about 3 to 4 mouths and the seam that runs though the middle of the boot on the top right above the toe of the boot came apart. I think if the design was a solid piece it would make for a better boot. Also the size runs a little bit big. Overall
I do like the boot, but because of the seam issue I probably won't order another pair in this style. Xelement has been a good brand. I have a leather jacket, a mesh one, and gloves from Xelement and all have been of good quality.
I
This is a great jacket for the money. It breathes really well on hot days. Nice fit.
Comfortable and well ventelated. I got a lot of compliments from the ladies about the jacket. The removable inside make it good to wear for summer or fall.
Got this one for my son and it's perfect for riding in Texas in the summertime. And in the cool mornings of early fall, it's great with the liner in. Can't beat the price and the quality is excellent.
I really enjoy the looks and feel of this jacket. It doesn't seem too hot in the hotter weather. The arms have no "vent covers" just mesh on the underside so the jacket might be a bit cold in the evenings or in Fall weather.
Excellent light weight jacket for warm weather riding, great price and fit.
I purchased this jacket strictly for hot weather riding and am very pleased with it. While moving it allows air to move right through and keeps you cool. The removable armour is a plus and I feel better knowing that I have some protection. The fit is fully adjustable at the waist and arms, it is very comfortable, so comfortable in fact that I wear it in the cooler mornings with the liner in as well. As others have reviewed this jacket, I have to agree with them and say that you really "Can't beat the price and the quality is excellent". When my riding buddy saw it he wanted one so I bought another one for him. He also loves it.
This is a perfect summer jacket. its very breathable. The fit was great. I like the look. I have had several compliments on this jacket. Very lightweight and comfortable. Dont get this jacket for winter riding would be fine for fall.
Very attractive jacket. Great fit! I also received compliments from the ladies. Sporty look, greta feel. Good for your Harley or Honda!! Great buy. This jacket is worth 3-4 x the price its selling for on here. I wear a 40R suit and the 40-42 fits perfect.
I love this jacket!! Its great for cool weather or summer riding. It looks great and has a comfortable fit!!
The perfect hot weather protection. You will be amazed at how cool and protected you will feel ! Extremely good value!
This jacket is great! I love the removable armor and I have been riding in 20 and 30 degree weather and a long-sleeve shirt with the liner in this jacket keeps me warm enough for short trips around the city. It should be great for summer riding when I take the liner out too. Plenty of pockets for keys, phone, wallet, etc. Sleeve cuffs seemed tight at first, but they do a great job of keeping cold wind out. Only complaint is that the zipper sometimes comes apart and makes the jacket hard to get off. But with a little patience it is absolutely wonderful.
This is a nice riding jacket for scooter owners. It;s simple and not too much. My only con are the wrist bands. They are very tight and a pain when you take off the jacket. I'm thinking of trying to stretch them out or break the elastic inside them. It's pointless for them to be so tight when the jacket features adjustable sleeeves at the ends. Still a great jacket and buy!
Nice looking jacket, great fit. Son in law loves it, priced right too.
Overall this is a very nice jacket and easily worth several times the price. It is perfect for warm or cool weather, but not for cold. The only complaint I have is the way the liner fits in the sleeves. I just removed the liner a decided to wear a hoody with it when it is cooler.
This is a really good jacket. It's great for the warm days and it keeps you warm on the cold morning ride's and you can't beat the price.
This is a warm weather jacket. Very little wind protection. It is very comfortable. I do wish that the pockets were a little more forward. It is awkward for me to put my hands in primary pockets. I do like the jacket though. Good value.
Just got this jacket last week went on a 75 mile ride. Great fit feels good looks great and a fantastic buy for the money
Great jacket! I've worn this jacket for about 3000 miles now, and find it to be a very good product. I've worn it in 80 degree temps and, with the liner, am pretty comfortable in the 50s at interstate speed. The lining zips in and out very easily. Looks good, too. My only gripe is that it's a bit difficult to get stuff out of the mesh pockets, but that may just be the nature of mesh pockets. Great product, great price. Happy motorcyclist.
First time experience with Leather up and I must say I'm very impressed. Timely shipping and the jacket looks and feels great. I actually just purchased a helmet and gloves and look forward to buying all my motorcycle gear from this site. Thanks Leather up!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

