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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Mary U.
Argentina
1 review
0 helpful votes
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Really nice boots. Might be
October 10, 2019

Really nice boots. Might be just a tad larger than normal, but nothing an extra pair of socks won't cure. Excellent value.

Date of experience: October 10, 2019
Dorothy E.
Argentina
1 review
0 helpful votes
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GREAT boots, but as with
October 10, 2019

GREAT boots, but as with all Xelement boots, they run at least 1 & 1/2 sizes large. I normally wear a size 11, but now have all 9.5 in Xelement boots.

Date of experience: October 10, 2019
Frank J.
Argentina
1 review
0 helpful votes
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These are an awesome pair
October 10, 2019

These are an awesome pair of boots. Look great, feel great. Very pleased with them. You can't beat the quality you get for the price. I buy all my boots from Leatherup and haven't been disappointed yet.

Date of experience: October 10, 2019
Charles R.
Argentina
1 review
0 helpful votes
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Great boots, great company, great
October 10, 2019

Great boots, great company, great service....I will buy from you again...Thank You...Daniel in Hobbs.

Date of experience: October 10, 2019
Jessica J.
Argentina
1 review
0 helpful votes
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The boots are great. The
October 10, 2019

The boots are great. The leather is very soft and smooth. The color is a nice classic "when you think of leather" color . The wooden heel and its shape are perfect for the boots. A lot of people have given me compliments on the boots. There pretty comfortable. I think these boots are going to last a while.

Date of experience: October 10, 2019
Patricia R.
Argentina
1 review
0 helpful votes
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I am very please with
October 10, 2019

I am very please with the color and quality of the boots. I have had no break in time as you do with so many other pairs of boots. the quality is excellent and the welt construction is a big plus for future repair.

Date of experience: October 10, 2019
Linda C.
Argentina
1 review
0 helpful votes
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Great fit and comfortable right
October 10, 2019

Great fit and comfortable right out of the box, could wear all day without any problems first time.

Date of experience: October 10, 2019
Nick X.
Argentina
1 review
0 helpful votes
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When my boots arrived, I
October 10, 2019

When my boots arrived, I found them to be just as they are pictured in your ad; that distinctive distressed brown leather just as they appear,soft supple feel, true to size fit, comfortable wearing right out of the box. The thick sole is so very flexible, not stiff at all as one might think! They"re very eye-catching stylish boot you won"t find in retail store I"ve ever seen! VERY PLEASED WITH PURCHASED.

Date of experience: October 10, 2019
Elizabeth W.
Argentina
1 review
0 helpful votes
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As always, good service. I
October 10, 2019

As always, good service. I couldn't find a better fitting, better looking boot anywhere. I would advise anyone to give your company a try for any of your products.

Date of experience: October 10, 2019
Laura I.
Argentina
1 review
0 helpful votes
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I love them. Good quality
October 10, 2019

I love them. Good quality and great looks. I bought a leather jacket, leather vest , boots and gloves for my new Victory bike. Everything fits and looks great. I have no problem ordering more stuff. As a matter of fact, several biker friends at work want to place an order now that they've seen my stuff.

Date of experience: October 10, 2019
Adam F.
Argentina
1 review
0 helpful votes
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An 11-1/2 would have been
October 10, 2019

An 11-1/2 would have been a perfect fit, but I think the 11s will break in reasonably well. Much better quality boot than I expected for the money.

Date of experience: October 10, 2019
Paul B.
Argentina
1 review
0 helpful votes
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good looking boot appears to
October 10, 2019

good looking boot appears to be made well. time will tell.

Date of experience: October 10, 2019
Frank O.
Argentina
1 review
0 helpful votes
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These boots fit great and
October 10, 2019

These boots fit great and are so very comfortable to wear daily. Lots of compliments on how they look and people are surprised how inexpensive they actually were. Will be doing more ordering in the near future. I am looking to get the dark brown harness boots next.

Date of experience: October 10, 2019
George B.
Argentina
1 review
0 helpful votes
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Nice boots. Good quality for
October 10, 2019

Nice boots. Good quality for the price. Wish they were made in the USA. I like the quality of the leather and the stiching looks nice.

Date of experience: October 10, 2019
Nicole K.
Argentina
1 review
0 helpful votes
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The boots fit quite well
October 10, 2019

The boots fit quite well and are nice looking I think . They are reasonably comfortable and well made, though I was disappointed to find that they were not American made. I doubt I would have bought them if I had known that.

Date of experience: October 10, 2019
George C.
Argentina
1 review
0 helpful votes
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damn nice boot. comfortable right
October 10, 2019

damn nice boot. comfortable right out of the box. size was spot on

Date of experience: October 10, 2019
Linda B.
Argentina
1 review
0 helpful votes
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Very cool boots, best value
October 10, 2019

Very cool boots, best value for the quality and price.

Date of experience: October 10, 2019
Paul J.
Argentina
1 review
0 helpful votes
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I ordered these for my
October 10, 2019

I ordered these for my husband and he loves them! I will note though, we had to reorder these in a half size smaller, as with my boots too. he normally wears a sz 10 but when they arrived, they were too roomy in the heel area. We reordered in sz 9 1/2 and they fit great. my husband says they are AWESOME and he wears them when riding and also as everyday boots.

Brenda

Date of experience: October 10, 2019
Brenda Q.
Argentina
1 review
0 helpful votes
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These are fantastic boots !
October 10, 2019

These are fantastic boots ! They fit and feel great and they look even better. I have 4 pair of expensive Frye boots and I would say these boots stack up against against a $300-$600 boot any day of the week ! Very Happy Customer !! - Tom (Las Vegas)

Date of experience: October 10, 2019
Virginia L.
Argentina
1 review
0 helpful votes
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The guy I bought the
October 10, 2019

The guy I bought the boots for loved them. They fit just right and are of good quality. The leather has a suede look to them though, not the worn look as shown in the picture online.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States