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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Janet Y.
Argentina
1 review
0 helpful votes
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Great Boots at a Great
October 10, 2019

Great Boots at a Great Price!

Because they use oil to color them, your socks will be stained black.

Other than that no complaints!

Date of experience: October 10, 2019
Ben T.
Argentina
1 review
0 helpful votes
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Outstanding product for the price,
October 10, 2019

Outstanding product for the price, order to SIZE! Relatively comfortable out of the box. A good, solid, extremely durable boot, ships quick too! Highly recommended if you're looking for these attributes in a boot.

Date of experience: October 10, 2019
Maria G.
Argentina
1 review
0 helpful votes
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Husband's job is very hard
October 10, 2019

Husband's job is very hard on the boot. So far this is our favorite. Affordable boots like this are very hard to find.

Wish I could have a standing order every 8 months.

The quality and fit are perfect.

For every day light use, you could probably have your pair last a couple years.

Yes would recommend these boots.

Date of experience: October 10, 2019
Cynthia N.
Argentina
1 review
0 helpful votes
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I have always bought Red
October 10, 2019

I have always bought Red Wings, because they were made in America and were of great quality. I was disappointed when my favorite boots were now made in China. I decided to try the Xelement boots because they looked to be of similar construction at a less expensive price (than Red Wings), and because of good reviews. I am not at all disappointed! These boots are of equal quality to the Red Wings I have purchased in the past, they are comfortable and and look like they will wear well.

Date of experience: October 10, 2019
Tom P.
Argentina
1 review
0 helpful votes
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Ordered a 10.5 but a
October 10, 2019

Ordered a 10.5 but a 10 would have been a better fit. I'll double up on socks. Pretty good quality for the price. I'm content. I wanted a pair of steel toe boots for riding and this fits the bill for a reasonable price.

Date of experience: October 10, 2019
Linda Y.
Argentina
1 review
0 helpful votes
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Fantastic quality and price!THe soles
October 10, 2019

Fantastic quality and price!THe soles are worth the price of the boot

Date of experience: October 10, 2019
Thomas Q.
Argentina
1 review
0 helpful votes
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I ordered a true to
October 10, 2019

I ordered a true to size fit based on the reviews I read on this site. The fit was right, but the toe is very comfortable. I wore them around the house for a few days to see if they would break in a bit with no success. Nice boots, but the toe is just way too small. I would like to send them back for a refund, but since I got these on sale, the shipping will cost half what I paid for them. The construction seems very good, but I would not recommend these boots because of the steel toe is so small.

Date of experience: October 10, 2019
Steven M.
Argentina
1 review
0 helpful votes
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Theses are the best riding
October 10, 2019

Theses are the best riding boots you can buy.. Hands down

Date of experience: October 10, 2019
Andrew T.
Argentina
1 review
0 helpful votes
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I have had these boots
October 10, 2019

I have had these boots for 5 seasons (about 20K miles) and they are perfect for me. I wear a size 10, got a 10.5 instead for larger socks, found the 10.5 fits perfectly. Every foot is different so the steel cap may not be for you but I had no issues. I'm getting ready to buy a new pair of these- not because I need a new pair, I want to have a spare in case this model goes out of production. I like them that much.

Date of experience: October 10, 2019
Amy M.
Argentina
1 review
0 helpful votes
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Great pair of boots. i
October 10, 2019

Great pair of boots. i wear them to work daily and ride my scoot with them. Comfortable as hell once you wear them for a couple of days. i have to put a couple extra holes in the buckles to tighten them up. the tread is aggressive but not to much and wears amazing! You can have these re- soled but at 90 bucks why bother!! best pair of steel toe engineer boots I've owned.

Date of experience: October 10, 2019
Frank V.
Argentina
1 review
0 helpful votes
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Just got them yesterday, so
October 10, 2019

Just got them yesterday, so cant say anything about durability or longevity. Most reviews mention fit a bit bigger than it should be. A few mention tight toe box. my personal experience is both are right. Buying shoes online is a crap shoot. You can try on a particular size and it will be too small. Try a different pair the same brand in the same size, and the fit is perfect. Thats why I hate buying shoes and boots online. I seem to have lucked out though somewhat. The boots go on and off real easy. They did not stain my socks as bad as a pair of Carolinas recently did. I have a bit more foot slop in the back of the boot than I would like. I have to experiment to see what I can do about that. The toes do not have quite as much room as I was hoping for. Its not bad though. I wore them for a 10 hour shift today (Im a maintenance mechanic) and had no issues. I recommend getting the size you normally do. Dont try to compensate for toe room by going larger. You may very well be able to walk out of these boots rather than have to pull them off. Bike riders will swing their leg over the seat and be left with only a sock on that foot. Just be prepared to take advantage of leather-ups exchange policy. I will try to give an update to this in a few weeks if anything else comes to mind.

Date of experience: October 10, 2019
Scott Z.
Argentina
1 review
0 helpful votes
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The price was certainly right!
October 10, 2019

The price was certainly right! Look good, very durable, definitely happy with my purchase. My only complaint would be the slightly loose fit. Toe is comfortable but a bit too much room in the heel.

Date of experience: October 10, 2019
George Y.
Argentina
1 review
0 helpful votes
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I've been getting these boots
October 10, 2019

I've been getting these boots off an on for years. They are well made and fit nice.

Date of experience: October 10, 2019
Brenda S.
Argentina
2 reviews
0 helpful votes
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These boots are soo comfortable.
October 10, 2019

These boots are soo comfortable. Its just like some one else broke them in for me. They are very nice looking. Great pice too!! You just cant beat them. Thank you LetherUp!

Date of experience: October 10, 2019
Janet T.
Argentina
1 review
0 helpful votes
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these boots freakn rock.high quality
October 10, 2019

these boots freakn rock.high quality very comfortable broke in quickly and damn that price was so much cheaper than harleys boots. enjoy the savings ill keep buying from leather up afforable and kool thx leather up bob from cleveland,ohio

Date of experience: October 10, 2019
Steve E.
Argentina
1 review
0 helpful votes
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Excellent quality, very durable. My
October 10, 2019

Excellent quality, very durable. My son wore the heck out of his first pair of these boots and only had to get new ones because he grew out of the first.

Date of experience: October 10, 2019
Mike F.
Argentina
1 review
0 helpful votes
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These boots are awesome and
October 10, 2019

These boots are awesome and what a price! They gave me a blister at first but after a few days I got 'em broken in and now they are super comfy. The leather is creamy and soft up top and sturdy down below. They will continue to look good as natural wear and tear distresses them more and more. These bad boys are highly recommended.

I ordered a size 11 and they are true to size but a little on the narrow side.

Date of experience: October 10, 2019
Janet G.
Argentina
1 review
0 helpful votes
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These boots are so comfortable,
October 10, 2019

These boots are so comfortable, they are very nice looking. Great pice too!! You just cant beat them, bought a second pair so I'd have a set to ware out on dates Steve.

Date of experience: October 10, 2019
Chris L.
Argentina
1 review
0 helpful votes
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These are a great buy,
October 10, 2019

These are a great buy, I usually wear a 10 and they are a little loose but I put a cushioned insert in them plus wear a little thicker socks and they are working well.

Date of experience: October 10, 2019
David N.
Argentina
1 review
0 helpful votes
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Boots fit and look great.
October 10, 2019

Boots fit and look great. Excellent price and FREE shipping to boot.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States