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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Charles T.
Argentina
1 review
0 helpful votes
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good pair of boots for
October 10, 2019

good pair of boots for the price. look good and comfortable

Date of experience: October 10, 2019
Sarah T.
Argentina
1 review
0 helpful votes
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great boot for the money
October 10, 2019

great boot for the money denifently needs insoles and comes a little big so thick socks and it fit like a glove

Date of experience: October 10, 2019
Alex H.
Argentina
1 review
0 helpful votes
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I ordered these for my
October 10, 2019

I ordered these for my fiance for his birthday and he was very impressed with the quality and the price will definitely order again speedy delivery

Date of experience: October 10, 2019
George V.
Argentina
1 review
0 helpful votes
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Better than expected! I was
October 10, 2019

Better than expected!

I was a little skeptical based on the price but these are good looking, well made boots that fit true to size.

Date of experience: October 10, 2019
Andrew Q.
Argentina
1 review
0 helpful votes
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My husband really likes his
October 10, 2019

My husband really likes his new boots! He broke his foot in a motorcycle accident and needed a firm-soled boot once he was able to wear a shoe again. I wanted the steel toes to protect the 5 toes he broke. : It's always been hard to find him boots he likes, that are comfortable and not too heavy, but these got his seal of approval right away.

Date of experience: October 10, 2019
Richard I.
Argentina
1 review
0 helpful votes
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These seem to be a
October 10, 2019

These seem to be a good boot. Didnt take very long to break them in. I ordered smaller than usual due to some reviews saying they run large, but I had to send them back to get a larger pair. Very good customer service.

Date of experience: October 10, 2019
Angela R.
Argentina
1 review
0 helpful votes
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They're comfortable for riding and
October 10, 2019

They're comfortable for riding and sitting at a bar. They seem well made. They are a bastard to put on hungover.

Date of experience: October 10, 2019
Anna V.
Argentina
1 review
0 helpful votes
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I love the boots. Buy
October 10, 2019

I love the boots. Buy your normal size. Some reviews suggest buying 1/2 size smaller BUT you don't need too. Cost me $18 to send back boots that were to small. Leather up could do better on the return shipping cost. I'll think twice before buying clothes from Leather up do to the fact of the return shipping cost!

Date of experience: October 10, 2019
Nancy Q.
Argentina
1 review
0 helpful votes
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Very good looking boot. I
October 10, 2019

Very good looking boot. I have had the boots for a month and while they make a good riding boot, I bought these as an every day work boot. After 10 hours on my feet I am looking forward to taking them off. Hopefully after wearing them a little longer they will be as comfertable as other have sugested.

Date of experience: October 10, 2019
Tony D.
Argentina
1 review
0 helpful votes
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Ordered my size and am
October 10, 2019

Ordered my size and am very, very happy !!!! These are great boots! Comfortable, sturdy, and look magnificent!

Date of experience: October 10, 2019
Alex K.
Argentina
1 review
0 helpful votes
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Quality and value, they are
October 10, 2019

Quality and value, they are one of the best boots I own. Will continue to shop at leatherup, never had a problem with any of the merchandise that I have ordered. Thanks for the great products

Date of experience: October 10, 2019
Angela G.
Argentina
1 review
0 helpful votes
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They are really cool looking
October 10, 2019

They are really cool looking boots! Can't wait for my man to open them up on Christmas morning!

Date of experience: October 10, 2019
Mary D.
Argentina
1 review
0 helpful votes
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I ordered these boots as
October 10, 2019

I ordered these boots as a replacement for my Harley-Davidson steel-toe engineering boots. They are nearly a dead-ringer for the H-D's design. They aren't as durable as I would have liked. The heel guard leather inside the back of the boot wore through and rolls down each time i put the boots on. Other than that, they're still in good shape. I did go back to my old H-Ds for my everyday use. As a side note, Leatherup has a fine system of prompt shipments and excellent customer service. I will continue to buy from them (but probably not these boots).

Date of experience: October 10, 2019
George C.
Argentina
1 review
0 helpful votes
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This was the second pair
October 10, 2019

This was the second pair of boots I ordered. I will order them again. Ive been wearing engineer boots for almost 30 years I have bought many brands these I am staying with

I LOVE THEM

Date of experience: October 10, 2019
Jay N.
Argentina
1 review
0 helpful votes
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I bought these boots just
October 10, 2019

I bought these boots just for riding, but found them so comfortable I am using them for daily wear. Ordered the 9 1/2 size I normally wear and the fit was great with my 3/4 leangth winter knee socks.. No binding in the steel toe box, easy on and off. I haven't had them long enough to really rate the durability yet. In the past few days I've already gotten several comments on how nice and durable the boots look and as to where I purchased them. May purchase a second pair while the sale is on!!!

Date of experience: October 10, 2019
Linda X.
Argentina
1 review
0 helpful votes
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I just received my boots,
October 10, 2019

I just received my boots, one week from the day I ordered them, not bad for shipping from CA to ME! I was skeptical ordering my normal size 9-1/2 after reading many of the reviews. When I first put them on, they were uncomfortable in the area of the steel toe, but after wearing for an hour or so and tightening the strap a couple holes, they fit and feel awesome. I have to wear steel toe footwear at work so being able to throw on my boots, ride to work and not have to change from riding boots to work boots will be nice. Very pleased with the service and pricing at LeatherUp. I just ordered my wife a pair of the Flame Harness boots that she has been looking at for awhile. Used the 10% discount card I received with my boots. Thanks LeatherUp.

Greg L.

Brunswick, ME

Date of experience: October 10, 2019
Betty W.
Argentina
1 review
0 helpful votes
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Great boot! Heavy-duty construction. Steal
October 10, 2019

Great boot! Heavy-duty construction. Steal toe engineer boot at its finest! Order this pair for my kid, probably order another for myself!

Date of experience: October 10, 2019
Brenda R.
Argentina
1 review
0 helpful votes
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While you are waiting for
October 10, 2019

While you are waiting for your boots to arrive go buy some gel insoles. The boots come with no foot bed cushioning just a rock hard pc. of thin foam.The shaft is unlined so your white socks may be a little black from rubbing. The lenght is sized true but the width at the instep and heel run large. You have to tighten the instep strap to keep your toes from sliding into the steel toe cap. The toe cap is sized to a meduim. I can see me adding another hole in the straps as the boot stretches. I know they aren't a high end boots but for my application they will do fine.The leather is very soft. I would suggest buying them if what I just mentioned isn't a issue to you. Leather up are good people to deal with. Sasko Buffalo ,NY

Date of experience: October 10, 2019
Virginia U.
Argentina
1 review
0 helpful votes
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I love them They are
October 10, 2019

I love them They are my second pair of boots and both were very nice and last long.

Date of experience: October 10, 2019
Adam K.
Argentina
1 review
0 helpful votes
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Nice boots , well made,
October 10, 2019

Nice boots , well made, happy with the size 10 1/2 is 10 1/2. Need to brake them in more.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States