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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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The boots are fantastic, and size is perfect for me.
Super fast delivery. I highly reccomend these boots.
Thank you very much.
The delivery from leatherup came as usual in a couple of days. The boots are great quality and the size was right on, I wear a 10 and ordered a 10 and have no issues. The boot is very comfortable and for those of us that like to keep our boots looking good, they hold a great shine. I hope this helps someone.
Like others have said, I ordered a size 8 and they fit like the other size 8's I had just retired. Tough built and comfortable right off.
These boots are perfect. The fit, comfort and style. The best boots I've ever owned. Thanks.
boot is good quality leather ,fit was a little big so i put insoles in the boots and the fit now is better. they fit a little tight at first but now that i have wore them for a few days the fit is getting better the more i wear them. will definately order from leather-up again.
great fit, look great. only problem was getting my size in stock, took awhile before my size was available. other than that I am fully satisfied.
This is a great boot. Originally I got it just because it looks like a great boot and has the steel toe so I dont care if anyone steps on my toes out at the bar etc., but then I ended up getting a motorcycle license, and it's a great biking boot as well. Usually wear a 9 1/2 to 10 and ordered the 9 1/2. Fits great with a heavy pair of socks. Only thing that could make this boot better is if it had Vibram soles. Doesn't look like any of the boots here have both Vibram and a steel toe, that would be even better. Otherwise a great buy for the money!
I love these boots. I don't have a motorcycle - I bought these for work boots. Their lug soles will keep me from sliding around in my steep back yard and the high shaft, hopefully, will protect me from snakebites. The steel toe is for protection from my brushcutter blade. When I saw the quality I immediately ordered a pair of the brown harness boots for "dress" wear. The boots run a little large but steel toe work socks take up the slack. I have recommended Leatherup to my motorcycle-riding friends.
Very pleased. Boots are well made, comfortable and can't beat the price!
First of all, LeatherUp has THE BEST CUSTOMER SERVICE AROUND!!!! This are extremely well made boots and a real bargain at this price. NOTE: they do run large. I measured my foot and also looked at every pair of shoes I own. I wear a 10 1/2 which is what I ordered. Way big, even with a gel insert. I returned, absolutely no hassle, and they shipped a 10. Still a tad large. Keep this in mind when ordereing. Awesome product, price and service!!!!!
great pair of boots,fit spot on just right great leather.will get another pair for sure
Great quality. Size is spot on for size 12. Should last me for a long time. Highly recommended.
very well made,fit is great well packaged and quick delivery.and you cant beat the price!!!!
Very comfy. I believe that they will also last a good long time..
Boots appear to be high quaility but they were huge on my foot, return went great and I got the next size smaller but it too was too big around the top of my foot, why not offer a narrow or at least a med, wearing multiple socks isn't good during hot days.
It's like most people who reviewed these boots are saying....they run big get the next size down. I usually wear a 8.5 or 9 so I ordered the 8. It fits well, looks and feels solid, appears to be built well. The problem is they hurt my feet. I don't know if it's the Made in China issue or they just need to be broken in. But they hirt and I know it's not the size issue. I rode my Triumph with them and they are great for riding. I will try and get a good gel or padded sock and try and break them in...I will see what happens.
I stumbled onto this web site looking for work boots. I purchased a pair of these boot.I wear them everyday all day long.I'll be back for anouther pair if I can wear these out.
This is the 2nd pair of boots I have purchased from your company. Love them! Great fit and also long lasting!
I am on my second pair of boots from this company. I work in the strip mines and these boots really last and fit great. I would highly recommend this company
1st pair was a tad big sent back and got my other pair back very fast. I'm very pleased with the boot,fit and just a great pair of boots.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

