Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Linda Z.
Argentina
1 review
0 helpful votes
Follow Linda Z.
Unfollow Linda Z.
Share Review
Report Review

The boots are fantastic, and
October 10, 2019

The boots are fantastic, and size is perfect for me.

Super fast delivery. I highly reccomend these boots.

Thank you very much.

Date of experience: October 10, 2019
Mary C.
Argentina
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

The delivery from leatherup came
October 10, 2019

The delivery from leatherup came as usual in a couple of days. The boots are great quality and the size was right on, I wear a 10 and ordered a 10 and have no issues. The boot is very comfortable and for those of us that like to keep our boots looking good, they hold a great shine. I hope this helps someone.

Date of experience: October 10, 2019
Laura O.
Argentina
1 review
0 helpful votes
Follow Laura O.
Unfollow Laura O.
Share Review
Report Review

Like others have said, I
October 10, 2019

Like others have said, I ordered a size 8 and they fit like the other size 8's I had just retired. Tough built and comfortable right off.

Date of experience: October 10, 2019
Steven B.
Argentina
1 review
0 helpful votes
Follow Steven B.
Unfollow Steven B.
Share Review
Report Review

These boots are perfect. The
October 10, 2019

These boots are perfect. The fit, comfort and style. The best boots I've ever owned. Thanks.

Date of experience: October 10, 2019
Bill E.
Argentina
1 review
0 helpful votes
Follow Bill E.
Unfollow Bill E.
Share Review
Report Review

boot is good quality leather
October 10, 2019

boot is good quality leather ,fit was a little big so i put insoles in the boots and the fit now is better. they fit a little tight at first but now that i have wore them for a few days the fit is getting better the more i wear them. will definately order from leather-up again.

Date of experience: October 10, 2019
Jack E.
Argentina
1 review
0 helpful votes
Follow Jack E.
Unfollow Jack E.
Share Review
Report Review

great fit, look great. only
October 10, 2019

great fit, look great. only problem was getting my size in stock, took awhile before my size was available. other than that I am fully satisfied.

Date of experience: October 10, 2019
Andrew I.
Argentina
1 review
0 helpful votes
Follow Andrew I.
Unfollow Andrew I.
Share Review
Report Review

This is a great boot.
October 10, 2019

This is a great boot. Originally I got it just because it looks like a great boot and has the steel toe so I dont care if anyone steps on my toes out at the bar etc., but then I ended up getting a motorcycle license, and it's a great biking boot as well. Usually wear a 9 1/2 to 10 and ordered the 9 1/2. Fits great with a heavy pair of socks. Only thing that could make this boot better is if it had Vibram soles. Doesn't look like any of the boots here have both Vibram and a steel toe, that would be even better. Otherwise a great buy for the money!

Date of experience: October 10, 2019
Pamela X.
Argentina
1 review
0 helpful votes
Follow Pamela X.
Unfollow Pamela X.
Share Review
Report Review

I love these boots. I
October 10, 2019

I love these boots. I don't have a motorcycle - I bought these for work boots. Their lug soles will keep me from sliding around in my steep back yard and the high shaft, hopefully, will protect me from snakebites. The steel toe is for protection from my brushcutter blade. When I saw the quality I immediately ordered a pair of the brown harness boots for "dress" wear. The boots run a little large but steel toe work socks take up the slack. I have recommended Leatherup to my motorcycle-riding friends.

Date of experience: October 10, 2019
Carol V.
Argentina
1 review
0 helpful votes
Follow Carol V.
Unfollow Carol V.
Share Review
Report Review

Very pleased. Boots are well
October 10, 2019

Very pleased. Boots are well made, comfortable and can't beat the price!

Date of experience: October 10, 2019
Angela W.
Argentina
1 review
0 helpful votes
Follow Angela W.
Unfollow Angela W.
Share Review
Report Review

First of all, LeatherUp has
October 10, 2019

First of all, LeatherUp has THE BEST CUSTOMER SERVICE AROUND!!!! This are extremely well made boots and a real bargain at this price. NOTE: they do run large. I measured my foot and also looked at every pair of shoes I own. I wear a 10 1/2 which is what I ordered. Way big, even with a gel insert. I returned, absolutely no hassle, and they shipped a 10. Still a tad large. Keep this in mind when ordereing. Awesome product, price and service!!!!!

Date of experience: October 10, 2019
Jay K.
Argentina
1 review
0 helpful votes
Follow Jay K.
Unfollow Jay K.
Share Review
Report Review

great pair of boots,fit spot
October 10, 2019

great pair of boots,fit spot on just right great leather.will get another pair for sure

Date of experience: October 10, 2019
Nick E.
Argentina
1 review
0 helpful votes
Follow Nick E.
Unfollow Nick E.
Share Review
Report Review

Great quality. Size is spot
October 10, 2019

Great quality. Size is spot on for size 12. Should last me for a long time. Highly recommended.

Date of experience: October 10, 2019
William G.
Argentina
1 review
0 helpful votes
Follow William G.
Unfollow William G.
Share Review
Report Review

very well made,fit is great
October 10, 2019

very well made,fit is great well packaged and quick delivery.and you cant beat the price!!!!

Date of experience: October 10, 2019
Robert Y.
Argentina
1 review
0 helpful votes
Follow Robert Y.
Unfollow Robert Y.
Share Review
Report Review

Very comfy. I believe that
October 10, 2019

Very comfy. I believe that they will also last a good long time..

Date of experience: October 10, 2019
Jack O.
Argentina
1 review
0 helpful votes
Follow Jack O.
Unfollow Jack O.
Share Review
Report Review

Boots appear to be high
October 10, 2019

Boots appear to be high quaility but they were huge on my foot, return went great and I got the next size smaller but it too was too big around the top of my foot, why not offer a narrow or at least a med, wearing multiple socks isn't good during hot days.

Date of experience: October 10, 2019
Steven Z.
Argentina
1 review
0 helpful votes
Follow Steven Z.
Unfollow Steven Z.
Share Review
Report Review

It's like most people who
October 10, 2019

It's like most people who reviewed these boots are saying....they run big get the next size down. I usually wear a 8.5 or 9 so I ordered the 8. It fits well, looks and feels solid, appears to be built well. The problem is they hurt my feet. I don't know if it's the Made in China issue or they just need to be broken in. But they hirt and I know it's not the size issue. I rode my Triumph with them and they are great for riding. I will try and get a good gel or padded sock and try and break them in...I will see what happens.

Date of experience: October 10, 2019
Mike P.
Argentina
1 review
0 helpful votes
Follow Mike P.
Unfollow Mike P.
Share Review
Report Review

I stumbled onto this web
October 10, 2019

I stumbled onto this web site looking for work boots. I purchased a pair of these boot.I wear them everyday all day long.I'll be back for anouther pair if I can wear these out.

Date of experience: October 10, 2019
Amy U.
Argentina
1 review
0 helpful votes
Follow Amy U.
Unfollow Amy U.
Share Review
Report Review

This is the 2nd pair
October 10, 2019

This is the 2nd pair of boots I have purchased from your company. Love them! Great fit and also long lasting!

Date of experience: October 10, 2019
Dorothy K.
Argentina
1 review
0 helpful votes
Follow Dorothy K.
Unfollow Dorothy K.
Share Review
Report Review

I am on my second
October 10, 2019

I am on my second pair of boots from this company. I work in the strip mines and these boots really last and fit great. I would highly recommend this company

Date of experience: October 10, 2019
Mark B.
Argentina
1 review
0 helpful votes
Follow Mark B.
Unfollow Mark B.
Share Review
Report Review

1st pair was a tad
October 10, 2019

1st pair was a tad big sent back and got my other pair back very fast. I'm very pleased with the boot,fit and just a great pair of boots.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States