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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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A great boot for the price, runs about half a size larger than expected, I usually wear a 12 wide or 13, standard 12's that I ordered will probably need a insole once they're broke in, only thing I didn't like about the boot is that the dye bleed through, not bad if you wear dark socks.
Not what I usually wear, normally I buy lace up boots so I can cinch them tight. I think that once I get used to them, they'll be great. Good quality leather, pretty comfortable right out of the box. Needed to double up on the socks, but not a big deal. After that, they were fine. Sizing was pretty good, I normally wear a wide, which these didn't come in, but they seem to be cut plenty wide.
High quality material, excellent value for the price, looks like a more expensive boot, looks good with jeans, size runs a little larger but is required due to steal toe, seel toe will feel uncomfortable for first few days until u break them in. I am very pleased with the boot and the company. thank you.
I purchased a full size smaller and they are still a little big even with wool socks and inserts. They are a great quality leather and look sharp.
boot are great
size runs big
will buy again from this site
Excellent boots, i will definitely purchase again !
The fit was right on but had to tightened up the ankle straps to make them fit right. Had to put arch supports in as they were not adequate and yet to find the right socks to wear with them. I bought these to work in and ride in. They are great for riding but working has been a challenge.
A good well made boot. I'm happy with the quality for the price. The deep lugs on the sole provede great traction on small stones and dirt. I ordered the same size as my regular shoe and they fit well. Great boot!
Got these boots for my boyfriend and once he put them on he didn't want to take them off. He can't wait to wear them when he goes riding. Thanks
I really enjoy the boots. I ware them whenever I can.
Good product. The boots provide both benefits of comfort and added protection against injury.
The way they tell you they are sized is not accurate. The boots run a size or two big. I'm pleased with the quality and the price. Will order from this site again.
ordered my size and had to get some thick insoles for them, after that they fit perfect!!! very pleased i was as little hesitant about buying boots without trying them on but i have went on 4 rides with them and they are great
Much lighter than i expected them to be with very comfortable insoles, sharp looking book and a great buy for the money.
I've had these boots for a couple weeks now and I wear them for work their great boots the sizes are spot on just like the price They are made in China but then most stuff that's priced good is I'm thinking about buying a second pair for riding
Great boots at a great price. They fit, are well crafted and if I hadn't been wearing them the other day I would have dropped my bike. Was meeting a car on a one lane road and I had to get over on the side. It was slick and when I put my foot down it slid....these great boots with a 'gripper sole' caught and kept me from going down! I wear them all the time and enjoy the comfort and fit. ....I"ll be back for my next pair, but the way these fellows are made it will be a while.....
I recieved the boots in just a few day's and like everyone said here they fit great. I have been having a problem getting this type of boot tof accross the top of my foot. These, right out of the box, fit perfect.
Middle of road boot. Left one seems a little larger, wish I could have afforded one made in America!
Nice boots ... fit well ... wear well ... I ordered my normal size 13 and may need to wear a little thicker sock for a lil bit. Thanks "Radical"
The boots are wonderful. Exact fit with sizing. The boots are very comfortable right of of the box with little or no breaking in. I would highly recommend these boots.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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