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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I was pleasently surprised when I received these boots. They are of high quality materials, good fit and are very well made. I couldn't believe I found these boots at such a great price. They exceeded my expectations. I'll be back to shop again.
Bought these for my husband for Xmas - he loves them!!!! They arrived in plenty of time, in perfect condition and he's extremely happy. Thanks.
the boots were exactly what i wanted.they came in just a few days and are perfect.my favorite christmas present.
I bought these boots for my birthday and love them. They run a little big in size, but I put some extra padded insoles in them. This fixed the problem. I was also suprised that they were delivered before the listed date. I will without a doubt order form this site again once these boots have passed on into the next life.
I've been waiting to get another pair of these traditional "Biker" boots that I've always worn. Somehow they got discontinued at the store where I usually by them, and at the high-end stores a pair of these bad boys can run about $250-300. These boots fit perfect right out of the box, with the room I need to put in my "Dr. Schoals". Can't wait to put a shine on them and wear them to work (I'm known for wearing "biker boots" in a suit) I'll be most definitly getting another pair for riding, and will get my "ol lady a pair for herself, using the generous 15% discount.
Thanks LeatherUp !
Stingray
Atascosa, Texas
SMBUYA CLASSIC ROCK~N~ROLL
The only boots my husband is happy with. He needs the steel toes for work- has one pair for there, and wears another pair at home all the time. Excellent quality boots that last even thru a mechanics greasy, oily job. Fantastic site to buy quality items - with super fast shipping!
Excellent quality. Fast shipping. This is the second time I have bought boots from this site, and I am extremely happy with both purchases. I will continue to buy all my leather goods from this site!
Very nice boots. Great quality, great price! Make sure to check the size chart!
Had my first pair for two years. They stretch a little as any boot does as they break in. They were good enough for me to buy another pair-that says it all.
A great quality boot for the price! Sizing is right on, and boots are lightweight and make for easy walking. Lug soles are excellent for traction. I have bought other products from leatherup and have yet to be disappointed. C. Rizzuto Massachusetts
The boots run a bit small, and sadly I didn't discovered that fact until after they had hit concrete. But, with a bit of work, I do believe these are going to be an excellent pair of boots.
Best fitting and best boot I have ever owned as they are long lasting soles and all leather, Its my secound pair of engenner boots I have bought from them and they run about one half size bigger then what you normally wear so if you order the size you wear your ok as then you have room for insoles to put in them and they come out perfect for your foot. If you dont want to put insoles into them order onhalf size smaller theirn your normal boot size. and you should be ok.
these boots seem great ive had them a few weeks now and am happy with them comfortable light wieght they look nice and seem to be well made.
my only complaint would be they dont breath well but i dont think any boot of this style would! definitly will order from leatherup again
This is a good quality boot. Comfortable to wear, good heavy leather and a non-slip lug
The boot seems to be very good quality, and fits the online description well. However, if you have any unique shipping requests, or any need to contact customer service - good luck! The boots will also definitely need to be broken in, and this may take a little while. Despite his thick socks, these boots wore the skin off of part of the top of my husband's foot for about two weeks. On a more positive note, the boots are surprisingly light weight for the durability they claim.
Having read that these run about 1/2 size large, I ordered 1/2 size down and regretted it; the seams put an irritating amount of pressure on my feet, and the toe cap was painfully small. I exchanged for my normal size of 10 1/2, and leatherup was surprisingly fast on the return order.
The toe cap and aforementioned seam on the replacement pair are large enough to not irritate, but now they're too big overall. An extra insole on top of the original fixed that easily enough. Certainly, an oddly-cut boot, but the quality is good overall.
You know how it goes when you see that bike? You see it and just know that the two of you are meant for each. That's the way I felt when I took these boots out of the box. I took them out of the box and knew that I'd made the right choice. Then when I put them on, it just felt so right. Just like when I got my bike, it just felt right. It was worth the wait.
these are great boots this is the 3rd pair i have bought and last had my first pair over a year.. ty leather up
after a long search to replace my old steel toe engineers with a reasonabley priced pair (non$250 redwing) i chose these. keep in mind when ordering the sizes do run big on these. i wear 12's in every other pair of shoes/boots i own, i ended up exchanging these twice before ending up with 10.5 that finally fit right. other than that they seem very well made and a nice overall boot. love the sole and tread compared to most slick or light treaded boots.
boots are excellent i wear a wide shoe so a smidge more room in the toe would be good but i love the boots they are sweet second pair of boots ive bought from leatherup and love both pairs
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members