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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Robert P.
Argentina
1 review
0 helpful votes
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these boots are real nice
October 10, 2019

these boots are real nice they dont slip on the road very good boots

Date of experience: October 10, 2019
Steven W.
Argentina
1 review
0 helpful votes
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Sizing a bit off. Normally
October 10, 2019

Sizing a bit off. Normally a 9 1/2 is the size I always wear. I had to exchange the boots for a 1/2 size smaller.

Date of experience: October 10, 2019
Dave L.
Argentina
1 review
0 helpful votes
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These boots were a perfect
October 10, 2019

These boots were a perfect fit and they are one of the most comfortable pair of boots I have ever had. I would recommend these boots to anyone.

Date of experience: October 10, 2019
Michelle A.
Argentina
1 review
0 helpful votes
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very nice boot. It will
October 10, 2019

very nice boot. It will be even better once its broken in. I got my size and it fit perfect, even had room for an insole I like. thanks for the fast shipping.

Date of experience: October 10, 2019
Bob Z.
Argentina
1 review
0 helpful votes
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Quality of the boot is
October 10, 2019

Quality of the boot is excellent especially at this price! Sizing seems to run large so I've returned them for exchange and am waiting for the replacement pair.

Date of experience: October 10, 2019
Susan P.
Argentina
1 review
0 helpful votes
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These boots run a bit
October 10, 2019

These boots run a bit big, but after putting insoles and wearing two pairs of socks...he says they are great! He wore them for the first time yesterday, got many compliments and he said he really loves them!

Date of experience: October 10, 2019
Anthony X.
Argentina
1 review
0 helpful votes
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6/1/09 I RECIEVED MY BOOTS
October 10, 2019

6/1/09

I RECIEVED MY BOOTS OVER A WEEK AGO AND WEAR THEM EVERY DAY THEY ARE ONE OF MY BEST BUY ,VERY NICELY BUILT ALL LEATHER.I WOULD RECOMMEND THESE BOOT TO ANYONE FOR PLAY OR WORK,THEY RUN TRUE TO SIZE AND VERY COMFORTABLE TO WEAR ALL DAY LONG. BUD IN WV

Date of experience: October 10, 2019
Diane Y.
Argentina
1 review
0 helpful votes
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Thick leather, flexible and comfortable
October 10, 2019

Thick leather, flexible and comfortable too. I find my pair of boots to be kinda loose around my ankle so I didn't rate it the 5 stars.

Date of experience: October 10, 2019
George Y.
Argentina
1 review
0 helpful votes
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Great boots,size right on,excellent quality
October 10, 2019

Great boots,size right on,excellent quality for the money.You've earned my loyalty.

Date of experience: October 10, 2019
Amy W.
Argentina
1 review
0 helpful votes
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Made the first ride yesterday
October 10, 2019

Made the first ride yesterday wearing these boots. They performed great, it was pouring ran, not once did I have a problem with the boot sliding when I came to a stop on pavement or grass. They fit well and are very comfortable right out of the box.

Date of experience: October 10, 2019
Bill H.
Argentina
1 review
0 helpful votes
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I purchased the 10.5 shoe.
October 10, 2019

I purchased the 10.5 shoe. It was too small. I then ordered and returned for a size 11 shoe. The 11 shoe is a bit loose. Adding a Gel sole and modifying the OEM sole, made the fit more comfortable. in retrospect, I shoulda got a wide width shoe. I did some searching here and did not find any wide width boots.

But overall, the quality is good. The dye is heavy and has tarnished a few pairs of socks, but socks wash out. The shoe s comfortable and the non skid works.

Would definitely use leatherup again.

Date of experience: October 10, 2019
Kimberly K.
Argentina
1 review
0 helpful votes
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The boots are great. The
October 10, 2019

The boots are great. The leather is super and not stiff causing the dreaded break in pain. My only gripe is that I ordered the size that I always wear and they are too big. I added some insoles and double up on my socks and they feel fine. The construction and quality seem great. Nice boots for the price.

Date of experience: October 10, 2019
Bill Y.
Argentina
1 review
0 helpful votes
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I am very hard on
October 10, 2019

I am very hard on boots! I have always liked the engineer boot and have worn this style for many years. Most all have only lasted a year (maybe) and the prices have soared over the years. When I saw these boots I was a bit leary about buying them due to the price (far below others I've bought) and Thought that they would hold me over for a couple of months until I could find a "Good name brand pair". Well that was 2 1/2 years ago. They finally wore out. This is the second pair I have bought and as long as I can get them , they will be the ONLY ones I'll buy from now on.

The fit is as stated, the feel is comparable to a much higher priced boot and as stated above the durability is beyond a boot costing twice as much! Highly recommended for any type of use or service. Buy with confidence...

Date of experience: October 10, 2019
Alex F.
Argentina
1 review
0 helpful votes
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I've been looking for similar
October 10, 2019

I've been looking for similar steal toe boots to those formally carrierd by walmart--Survivor Engineering Boots. Even thogh, these boots are a little more expensive; they are well worth the price providing more stability and comfort. They also look more aggressive.

Date of experience: October 10, 2019
Mike T.
Argentina
1 review
0 helpful votes
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Good quality boot, nice leather,
October 10, 2019

Good quality boot, nice leather, size ran about 1/2 size big but a cushion insole took care of that problem. Left toe is a little snug but i believe that it will break in alright with time.

Date of experience: October 10, 2019
Brenda X.
Argentina
1 review
0 helpful votes
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2nd pair that I have
October 10, 2019

2nd pair that I have bought for my husband .....great boot for the money. Will continue to puchase these from Leatherup.

Date of experience: October 10, 2019
Jack T.
Argentina
1 review
0 helpful votes
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Very nice boots! The leather
October 10, 2019

Very nice boots! The leather is soft and comfortable!

Date of experience: October 10, 2019
David B.
Argentina
1 review
0 helpful votes
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everyday work boots 4 me
October 10, 2019

everyday work boots 4 me ; Xtremely comfortable X-cellent quality leather & the price kixx all others too the curb : Leatherup you've got my business 4 LIFE you guys rock !!! J.M. S.W.Missouri

Date of experience: October 10, 2019
Ben P.
Argentina
1 review
0 helpful votes
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the boots are great,they are
October 10, 2019

the boots are great,they are better than i had expected,

Date of experience: October 10, 2019
Frank K.
Argentina
1 review
0 helpful votes
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Great boots!!!! never want to
October 10, 2019

Great boots!!!! never want to take them off. Fast service and great selection. Keep up the good work, you guys are great !!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States