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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I've seen the complaints about sizes being too small, I'm 6'2, 240 lbs and ordered Large vest, fits perfectly. This is high quality leather. Highly recommended!
I am 6'1", 265LB, with a 56" chest. I went with the 4xl. Great fit, the lace sides allow a little adjustment for a perfect fit. Excellent quality, cant believe it was so inexpensive for the quality and fit.
Looking forward to Putting my IAFF MG colors on for the riding season! Thanks Leather up for another quality product at an unbelievably low price.
I weigh 260 lbs & measure 50 in the chest & stomach so I ordered a 3XL. When I put it on it was a little snug. I've been losing weight over the last few months and plan to lose more so I will wear vest extenders in the meantime so this vest work for me. My suggestion is to definitely order 1 if not 2 sizes up.
Received item and I was pleased with the fit and quality of leather, I would buy other products from you.
This is the 2nd vest I bought from this company. The first one didn't meet my expectations although it was described correctly. This vest I just purchased is awesome. A tad bit on the small size and I ordered up a size. I should have went two sizes up but the fit will work. I just need to lose some weight. It is a good solid heavy leather which is what I wanted the first time but didn't shop well for it as I was in a rush. They shipped the item the same day I bought it and it arrived the very next day. Super fast shipping! This is also a gun vest although not in the description, who would argue with that? Or they shipped me a gun vest instead. Either way I am happy with it and look forward to putting my patches on this one. Very impressed for the money, same quality vest at HD cost 2-3 times more.
This is by far the best value I could find in a leather vest. It far exceeds my expectations for the price paid. The gun pockets inside the vest hold my commander sized 45 nicely. You can't go wrong with this vest. Order one size larger to ensure good fit.
Love these boots, very comfortable and the leather is soft and good quality.
Fantastic priced, super fast delivery. Size is accurate and fits like a well broke in glove. I would recomend every one to buy from you. I know I will be coming back over and over.
Great price! Ordered a size larger than normal, after seeing other reviews say these ran small. Good call. Fits perfectly. Leather seems to be the same quality as my River Run jacket. Elastic in the gun pockets will stabilize a Shield 9mm and spare mag beautifully. Looks like it'd do the same for a pack of smokes, or a flask. Great stitching, great price, shipping was exactly what was promised. All around fantastic deal!
LOVE, LOVE, LOVE these boots. True to size, perfect fit. Fast delivery. Friendly staff. Would recomend your web site highly. Thank-you!
I was skeptical when I ordered these and was charged such a low price, but so far so good. Pretty heavy boot with the thick sole. Didn't care for the decoration (Xelement name tag )on the heal, but a phillips head screwdriver removes it and you can't even tell it was there. Comfortable so far. Think these will be just fine as a riding boot. Would recommend them at this point. Great customer service and fast delivery. I will definitely order from LeatherUp in the future.
Great looking boot! Fit is perfect & very comfortable. Can't beat the price!
perfect fit, comfortable and just the right height. leather is pliable and nice looking. steel toes for emergencies.
I was very pleased with the quality of the boot; very well built, solid construction and the leather tops were supple and comfortable. The fit ran a just a little larger than I expected but, a good pair of breathable socks took care of that. I would definitely recommend this boot!
Very nice boot although need to break them in a little bit more before I can really say how well they are rubbing some on my heel. Very nice boot though have gotten many compliments on them so far.
great boot !!!! great fit !!! great price !!! i damm sure will be ordering from you again ;; thank's
From the time I pulled them outta the box I knew I made the right choice. Much lighter on your feet than I expected. The leather is spectacular. Was worried about the size, but just ordered what I normally wear and was dead-on. I highly reccomend these boots.
I love them. They are very heavy duty yet don't weigh too much. They were better than I expected, and my hopes were high in the first place. My favorite part... the price was much less than any other engineer boots I found on the internet. :) God bless
great boots at a great price very good service from leather up-fit of the boot is a bit to the wide side but they break in really nicely-a soft insole under the original makes for extra comfort......db
Nice boots though they do run big. Had to send back and get a whole size smaller. And then I still had to put a heel insert to keep them from slipping up and down on the heel of my foot. Either these boots run really big or I have really small and skinny feet. Over all they are well made.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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