On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Love the jacket... for the price it cannot be beat. Very well made, nice quality leather. The shape is a little more boxy than I expected, but a very nice jacket overall.
The coat was nice but for a 4x size it didn't fit. I had my mother try it on and she is a large and it would not fit her. I ended up selling the coat to my friend who is a size medium and it fit her perfectly. So for this particular item the size was differently wrong. I sold the jacket so I didn't have to go threw the waiting process of trying to get my money back. My freind does like the jacket. I really don't know how I am going to rate this item. Size wise not happy - product is good. I meant to give this 3 stars.
The leather jacket is beautiful. I am so glad that someone else rated this and said that they run small. It is true! I ordered a XXL and it fits perfect. I finally found a jacket that is not a square cut and fits around my bust area. I am a sixe 38 D, 5 ft 4 inches and about 142 lbs. This fits in the shoulders, waist and arm length.
It is an awsome buy and worth every penny.
CC - Virginia Beach, VA
I absoulltey love this jacket. The fit and the quality of the jacket was perfect also the price was beyond reasonable. I would definitley order from here again.
I BOUGHT THIS LEATHER JACKET FOR MY DAUGHTER AND SHE LOVES IT. IT IS UNBELIEVABLE PRICING IT IS GREAT. I AM GOING TO BUY HER A RED ONE. THE FIRST WAS A BLACK ONE
WARNING****NO FITS, SIZES RUN SMALL, YOU MUST ORDER A BIGGER SIZE, EXAMPLE: IF YOU ARE SIZE L THEN ORDER XL. THE JACKET LOOKS GOOD.
great jacket! i ordered this one and one for my husband (the men's jacket, not this exact one!), and they arrived quickly, and are comfy and warm, and lovely leather. DO order a size up, i did, and they fit both of us just great!
I just got it and I love it. The sizing on the size chart was right on for me. It fits great and is very sexy!!! I am so happy with my purchase.
I purchased the jacket as a Christmas gift for my wife. We were both pleased with the quality. I ordered a small, which is what she always wears, but this jacket was entirely too small for her. She said she thought is was sized for a junior. We returned it.
Also, as it was a gift, I deleted my email correspondence, but received another stating it was shipped. She read that one which spoiled the surprise. If a gift, be sure to mention it when ordering, so this won't happen to you.
Perfect. I purchased my jacket one size larger and it fits perfect. I absolutely love my jacket.
Well... It finally arrived. I'm 5'3", 34c. I ordered size M. Perfect on me. Before I dud the order I called to make sure my size. Said 30-32 is size S. 32-34 is size M. And it perfectly fit. I do not recomend size medium if u have bigger boobs than me. Hope this helpful,.. I saw lots of buyers got confused with the sizes.
Let's talk about the jacket. It's nice & neat. It can be use in winter too,
I didn't use it yet because the weather is too hot. I do recomend this product. This is my first leather jacket & guess what I will buy another 1 later.
The jacket is just as pictured. I am size 14 and took everyones advise and ordered a 2XL and am glad I did. I almost wish I had ordered a 3XL because when fully zipped it is somewht tight across the chest but the sleeves my have been too long in a larger size.
Grteat Jackets!! After buying two bomber jackets for myself i ordered two more for my wife...Only one question,when are you getting more of the red ladies jacket in,my wife can't wait....Come on guys help a guy out,if not the red one just get more ladies jackets,she loves them!!
I bought this for my daughter and it was great quality I do not know if it fits yet it is a Christmas present but with the high quality I would but again from leather up before I go to another site
very nice and fashionable leather. worn thanksgiving night on southbeach miami (slightly chilly and breezy). my princess was instyle and comfortable. be aware that these jacket runs EXTREMELY (about 2 sizes) small. so order a size or two larger. trust me! i had to exchange the jacket for a larger size. an extra two weeks turn-around and $13.65 to UPS to send it out :-(. -big black mike in miami
MAKE REAL SURE YOU ORDER THIS BIGGER THEN WHAT YOU WEAR, THESE JACKETS DO RUN SMALL, THEY ARE A GREAT BUY FOR THE MONEY,LOOKS NICE,FITS WELL WHEN YOU GET THE RIGHT SIZE, FEELS GOOD AND SMELLS LIKE LEATHER!! REALLY THOUGH, THESE ARE REALLY WELL MADE JACKETS, YOU WILL BE DELIGHTED! JUST MAKE SURE THAT YOU ORDER BIG!
purchased for a lady friend who is very satisfied ...Likes the softness and fit....size chart said 14-16 was a xxl but I ordered 1 size up....3xl was good fit....
Beautiful jacket! Runs extremely small. I will be returning this item for refund. By the time I pay return shipping for it I will have spent more than I wanted to for a jacket I won't wear but a few times each year. Wish I had paid closer attention to the size chart.
Ordered this jacket for my wife for Christmas and I should have paid closer attention to the sizing chart, instead I went by her normal sizes. Hoping they will let me exchange it for her. Very satisfied with the quality of the jacket, just need to get the right size.
Sizes run small, has to get 3XL for girlfriend---she is 5'1" pectorally gifted and stocky (not fat).
Jacket is lightweight, non insulated so it will be a good spring to fall jacket.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members