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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Ben C.
Argentina
1 review
0 helpful votes
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the jacket was just as
October 10, 2019

the jacket was just as described but could never get to fit when buying this jacket remember to get two size bigger tried this twice still would not work thanks for trying glad yall worked with me would shop with yall again

Date of experience: October 10, 2019
Steven Z.
Argentina
1 review
0 helpful votes
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Had to exchange twice. It
October 10, 2019

Had to exchange twice. It was painless and the end result was a very happy wife. The jacket is of a good quality at a good price and my wife looks great in the jacket. Made her happy which makes me happy. The leather has a very luxurious feel.

Date of experience: October 10, 2019
Dorothy K.
Argentina
1 review
0 helpful votes
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What a wonderful jacket! I'm
October 10, 2019

What a wonderful jacket! I'm 5'1 180lbs. I ordered a 3xl and it fits perfect! I've tried other jackets and the sleeves are always too long. These fit just right. Also the leather is soft and more substantial than it looked in the picture. I am so glad I purchased this jacket. Thank you Leatherup!

Date of experience: October 10, 2019
Mark L.
Argentina
2 reviews
0 helpful votes
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Great fit, awesome price! I'm
October 10, 2019

Great fit, awesome price! I'm a shorty, with a few curves. I was prepared to send the jacket back because of how things fit. This jacket came out of the box and fit like a dream. I'll be returning if I ever need anything else from LeatherUP.

Date of experience: October 10, 2019
Paul D.
Argentina
1 review
0 helpful votes
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Love it....I originally bought the
October 10, 2019

Love it....I originally bought the same jacket in 2004 and loved it and wore it all the time. Sadly it got stolen last fall ...so I was pleasantly surprised to see it being sold again...and at $30 less than what I paid in 04! It's perfect!

Date of experience: October 10, 2019
Richard V.
Argentina
1 review
0 helpful votes
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love this jacket i am
October 10, 2019

love this jacket i am 5'1 about 150 lbs 38 dd and i ordered a size xl it fits really nice but wish i would have gone up one size. i did not return it because of my height its hard to find sleeves that are not to long and the sleeves are perfect so i kept it. love this company!

Date of experience: October 10, 2019
Nicole K.
Argentina
1 review
0 helpful votes
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This was my first leather
October 10, 2019

This was my first leather jacket to wear while riding. Reviews said to order a size up... I ordered an XL. Chart measurements put me right about a medium and my Columbia coat is a Large. I'm 5'4", 135 pounds, 36C and an XL fit me perfect with room for a sweatshirt underneath. The collar flapped some, but riding behind it wasn't an issue for me, though I imagine it would be if I were sitting higher. Overall, I'm very happy with this coat- great value for the price.

Date of experience: October 10, 2019
Cynthia K.
Argentina
1 review
0 helpful votes
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I checked out the reviews
October 10, 2019

I checked out the reviews before ordering for my wife. Majority said the sizes run about 1 size to small so I ordered her a large (she's on the slim side). When it came in, the torso fit a bit tight and the arms were way too short.

Returned the item, which took several days to be approved, and requested a XL size. Fit is so much better although when she sticks her arms out to the front, the sleeves ride up quite a bit. She'll keep this one

She has only worn this a couple times, and the right pocket is already ripped. It seems the sewing of the inside seams wasn't quite up to par.

I would have lowered the rating on the quality but clicked the wrong star 1st and there is no option to redo. C'est la vie!

Date of experience: October 10, 2019
Thomas J.
Argentina
1 review
0 helpful votes
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It's a great looking jacket.
October 10, 2019

It's a great looking jacket. After reading reviews I decided to buy 2 sizes larger. Still, it's a bit tight, especially on the arms. I suggest manufacturers to be more accurate when it comes to sizes.

Date of experience: October 10, 2019
Andrew B.
Argentina
1 review
0 helpful votes
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I love this jacket. It
October 10, 2019

I love this jacket. It runs very small so you may have to get twice your normal size in order for this jacket to fit. The look it very nice.

Date of experience: October 10, 2019
Joseph R.
Argentina
1 review
0 helpful votes
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The jacket is very nice.
October 10, 2019

The jacket is very nice. Had to order a size 5XL. It runs very small. I'm very happy with it. didn't have to wait to long to get it. I would order from Leather Up anytime.

Date of experience: October 10, 2019
Eric A.
Argentina
1 review
0 helpful votes
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Fits her to a "T"
October 10, 2019

Fits her to a "T" I bought her a leather jacket 2 years ago for over $ 500 it's not any nicer then the one I

just bought for $80,00

Thank You Leather up

8/8/14

Al G. Centennial Colorado

Date of experience: October 10, 2019
William L.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for my grand daughter that just loves it. Her mom said she wears it everywhere, except to the stock show. It's a ladies small and it fits her pretty dang good, but she is in 5th grade and is a skinny little thing. I thought she would have to grow into it so if you are going to buy a leather jacket you might need to go up in sizes!!

Date of experience: October 10, 2019
Nancy E.
Argentina
1 review
0 helpful votes
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Placed order for two sets
October 10, 2019

Placed order for two sets of these saddlebags on Sunday May 3rd online and received them on Saturday May 9th... What a surprise. Shipping was in a timely fashion.... Bags look GREAT on the bikes I definitely would recommend these bags for anyone looking for a good product and not wanting to spend a lot of money

Date of experience: October 10, 2019
Stephanie H.
Argentina
1 review
0 helpful votes
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These bags are great for
October 10, 2019

These bags are great for me. Light weight, look good on our bike. I'm happy with them!!

Date of experience: October 10, 2019
Susan O.
Argentina
1 review
0 helpful votes
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These bags are great got
October 10, 2019

These bags are great got them ouick but for Harley owners you need a support brackets from harly to install once I got the brackets and got the bags on my bike Love them Look Great

Date of experience: October 10, 2019
Joe W.
Argentina
1 review
0 helpful votes
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I bought a large for
October 10, 2019

I bought a large for my girlfriend. It fit great...with a tshirt or thin blouse. If you want to wear something like a sweatshirt or more in thickness underneath...order the next size up. Quality products, and wow on the bang for the buck!! I HAVE purchased other jackets. Great deals for sure.

Date of experience: October 10, 2019
Stephen M.
Argentina
1 review
0 helpful votes
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I ordered these boots for
October 10, 2019

I ordered these boots for my husband and he really likes them.

Date of experience: October 10, 2019
Eric R.
Argentina
1 review
0 helpful votes
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These boots are awesome! The
October 10, 2019

These boots are awesome! The sizes is spot on and the comfort and fit is perfect. Definitely will buy again.

Date of experience: October 10, 2019
Diane E.
Argentina
1 review
0 helpful votes
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This was my first purchase
October 10, 2019

This was my first purchase from Leatherup.

I use these boots for Patriot Guard missions on my Harley.

Love them, wet and dry and I can stand for hours in them as Flag Bearer.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States