On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I love the feel of this jacket! Im 5'1" , 106 lbs. & a .Med. fit perfect.I'm really happy to have discovered Leather-Up.Great value .I really didn't expect such a nice quality for the price.I"ve also ordered two other jackets.I'll certainly be using this site before shopping on any other.
This jacket totally surprised me. I have been looking at jackets in the $500 - $600 dollar range that are just as supple as this jacket. I saved a ton of money and got an excellent jacket. It fits wonderful, I was worried about the size that it might be too large but the fit is perfect, The zipper is hidden when you zip it up and it feels fantastic to the touch. I would definately buy this from Leather Up again, I am now searching for something for my husband. Thanks for the wonderful quality and the terrific prices.
Got this jacket for my daughter she loves it it fits perfectly, I did order it a size bigger than her normal size.
I have received nothing but compliments about the jacket I purchased. I brag to everyone about your company, the great prices and the great service!
Extremely disappointed in this company, as well as the jacket. Sizes run very, very small. Had to reorder larger size and pay higher shipping to return the first. The lining in the pocket of 2nd jacket came apart at the seam during 2nd wear. Cheaper to fix myself than pay shipping again. Also, Hubby ordered Classic Men's Top Grade Brown Biker Motorcycle Jacket in a 3XL; he usually wears XL, and it was at least 8 in. too small. We ordered size according to instructiions on website. We had to pay for return shipping. Company should at least pay for return shipping if due to fit. Cost him almost $40 just to try on a jacket. Can't do review on that jacket because we "didn't purchase it." Will not purchase from this site again.
remarkable.........ordered too small. was very easily exchanged with no hassle. Value is amazing.I LOVE IT!.......jackets do run small.............great quality and service
Nice jacket, prompt delivery, great seller, perfect buyer experience!
Very chic! Looks great with dress clothes and jeans. Order one size up for a proper fit.
The size chart makes it very clear which size should be a best fit for you; mine fits perfectly. The quality is excellent and I'm delighted to have found such a good jacket for such a reasonable price. I'll be using this site in the future for all my leather needs!
I really like the jacket, very comfortable, just wish there was a 2 way zipper.
nice jacket fits great I get lots of compliments perfect for Florida weather
Wonderful Product. Purchased for Wife's birthday and she loves it!! Perfect fit and durable! I will definately purchase from LeatherUp again.
Bought it for my 12 yr. old Granddaughter for Christmas, she loves it
Love the jacket; great price and good quality. Sizing is very small, so be sure to order one size up at least!
I bought this jacket and am so bummed. Im 5" 10 not fat but broad shoulders. Anyhow, with it being a jacket I went for 5x thinking lots of under room., The jacket was great any ladies with broad shoulders and are busty. Really go a few sizes up. The reason Im bummed I had to return for another and the jacket is really very nice, great material. And looks far more than you actually pay. Hope I find another with some room. Great jacket.
Got this for my daughter this is what she told me, Yes, I got it and love it! It fits perfectly. She did order medium and normally would get small.
I ordered this jacket on a Friday and received it the following Thursday. I have to say I was a little worried ordering something like this online, but I am very thrilled with everything about the jacket and the company. The pictures on here don't do the jacket justice at all. It is so soft, comfortable and well made, The timely fashion the order was handled and the quality of the jacket will make me a repeat customer!!
Great jacket! ... My wife enjoys it very much! Thanks!
This jacket is a very nice looking jacket. I did have to exchange it, but customer service was cordial and helpful.
I ordered this for my wife, and she likes it a lot. She suggests considering buying one size up from what you would normally order, as she says it could tend to fit tight around the waist if you don't.
Bill G.
Central Maine
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members