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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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My 1st pair of biker boots & I love them. Great quality, super comfortable, great grip when riding, and seem to block wind and keep feet warm without making them feel sweaty. They have the biker look without looking like guy boots. The laces are way long, so you just need to tuck them in or get new shorter laces. I got a 1/2 size larger due to a high instep and just my experiences with getting boots on in the past. The zipper makes it pretty easy and gets easier once you wear them a couple times.
Love the Boots. I had to order next size up from my ususal size, but I am very happy with the new size and fit. I, too thought the laces were way too long, (whats up with that, anyway??). It doen't affect the quality of the boot and they are just what I wanted. I am a very happy repeat customer.
These boots fit true to size. I wear an 8 1/2 normal width shoe size. Others have mentioned the extra long laces in the back, yep they are certainly extra long. Very cute boots as well as getting the job done protecting your feet.
They were ordered for my wife. She was very impressed with the fit and the comfort after a long day of wear.
Great value, comfortable, true to size. Awesome for the female rider! I'd buy them again.
Love these boots. Fit perfect and were comfortable on the first day. I wore them for my motorcycle training course.
Very well made and of excellent quality! These boots not only look good, but are extremely comfortable. A truly exception value..
LOVE these boots. I normally wear 7 1/2 but I got an 8 for added room with thick sock and the fit is awesome. Very comfortable and stylish--- but I'd expect nothing less from LeatherUP! Love shopping with you.
I absolutely love these boots. They felt great even on the first wear. High quality and they look great...but you will need to trim or switch out the laces because they are very long.
Nice boots!! Very comfortable with enough great support and still flexible enough in the toe. I found them to run a tad on the larger size. And the shoe strings are way to long, I just cut them down and melted the ends with a lighter to prevent fray.
Nice boot...wish they were sized in 1/2 sizes...But they don't pinch. Look nice and feel nice.
Beautifully made, stylish and very comfortable. I highly recommend these boots!
Fit was true to size for me.
Liked the look and quality but had to send back as they were too small. Reading the reviews on sizing did not help as most said that sizing was fairly accurate. As I normally take a 9 1/2, even a 10 would not have fit and women's sizing doesn't go higher. Men's boots are usually wider and the styling isn't there.
I read all of the reviews and decided the boots sounded like what I was looking for. I got the boots today and they are made very well. I ordered my normal size but they were too small for me. So I would suggest that you order a half size larger than what you normally wear. Otherwise they look great!
look better when you see them .good leather .run just little big.
Received my boots today. Think I am going to LOVE them. They are soft with a sturdy sole. As in other reviews the laces in the back are very long but easily replaced. I do wear a 10 wide and these are a little snug but they will break in with wear. Good fit on the ankle. Looks like they are well made. Testing them out this weekend!
I love these boots! They were comfortable from the first minute I put them on. The ankle support is great, and the comfort of the boot is a pleasure, whether riding or walking. I did buy a half size larger, and am very pleased with the fit. I would recommend these stylish boots to anyone who is looking for comfort, craftsmanship, and a great look.
I bought them for my wife. She loves the fit and quality. They are not as heavy as her regular boots and are very comfortable.As always we appreciate your prompt service.
Comfortable and versatile motorcycle boots. True to size and easy to fix long laces.
These boots are great! Fit like a glove and love the solid construction! I'll NEVER buy retail again! Thanks, Leathetherup. You definitely have a repeat customer!
-Brad
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

