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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Kimberly D.
Argentina
1 review
0 helpful votes
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These boots are awesome! Beautifully
October 10, 2019

These boots are awesome! Beautifully constructed. The leather is soft but sturdy and the fit perfectly. Ahhh, the smell of new leather!

Date of experience: October 10, 2019
Helen M.
Argentina
1 review
0 helpful votes
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I LOVE THESE BOOTS!!! Leather
October 10, 2019

I LOVE THESE BOOTS!!! Leather Up was fast on shipping also!! I purchased 1/2 size bigger and they fit great!! They are well made and very stylish for women!! If you are looking for a great made leather boot, look no further!! You won't be disappointed!!

Date of experience: October 10, 2019
Joe V.
Argentina
1 review
0 helpful votes
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The other reviews were spot
October 10, 2019

The other reviews were spot on about sizing. They are true to size as I wear a 7.5.

The fit is solid and so are these boots inside and out. Time will be no match because they are built to last. Buying them was definitely a good idea.

Date of experience: October 10, 2019
Paul B.
Argentina
2 reviews
0 helpful votes
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Great Boots - got them
October 10, 2019

Great Boots - got them 2 days before bike class. They are comforatable right off the bat. I used a little mink oil and that softened them up just a bit and made them nice and glossy.

Date of experience: October 10, 2019
Barbara F.
Argentina
1 review
0 helpful votes
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I bought a pair of
October 10, 2019

I bought a pair of these boots for my fiancee for her birthday, based on the favorable reviews and I wasn't dissapointed. She loved the styling and the fit was true to size. They are very nice quality and a bargain for the price I paid. I highly recommend them and Leatherup - I'm a retired marketing professor and pretty hard to please when buying online but Leatherup is great to deal with - buy with confidence!

Date of experience: October 10, 2019
Charles W.
Argentina
1 review
0 helpful votes
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Very comfortable, fit true to
October 10, 2019

Very comfortable, fit true to size. Great product.

Date of experience: October 10, 2019
Mary K.
Argentina
1 review
0 helpful votes
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Love these boots, size is
October 10, 2019

Love these boots, size is right on. Sturdy, well made and comfortable. Only problem I have is the laces are to long. Besides this, great boots. Wear them to and from work on my Vespa and have also worn them throughout the day.

Date of experience: October 10, 2019
Kimberly H.
Argentina
1 review
0 helpful votes
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I ordered these boots in
October 10, 2019

I ordered these boots in my normal shoe size 6.5 and they fit perfectly. Like another reviewer mentioned, I had to tug the left boot quite hard to get it over my foot the first couple of times, but now it's broken in a little and goes on easier. No insole needed. They're very comfortable and stylish looking, too (although you can't see the details under pants, of course). I wear them as a rider behind my husband on the bike and also plan to wear them as my all-around winter boot this winter. The only comment about the packaging is that the laces were not included in my box. It was no big deal. I just bought a $1.75 pair of black laces at the grocery store and they work fine. Love the tread on this boot, too. It's not clunky or too high. Easy to walk around casually in these boots.

Date of experience: October 10, 2019
Nick Y.
Argentina
1 review
0 helpful votes
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seemed to be good quality,
October 10, 2019

seemed to be good quality, however toe box seemed narrow and shoe rather stiff..had to send back.

Date of experience: October 10, 2019
Rebecca G.
Argentina
1 review
0 helpful votes
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I ordered this boot on
October 10, 2019

I ordered this boot on Monday & it was delivered across country on Friday. The boot fits true to size. I love the way it fits, but I'm unsure what to do with the extra 4 feet if lace in the back.

Date of experience: October 10, 2019
Mark H.
Argentina
1 review
0 helpful votes
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I ordered these along with
October 10, 2019

I ordered these along with brown hell-riders. Am so very happy with both!!!!!!

The back lace boots fit my wide feet perfectly. NO INSOLE NEEDED!! These would be cool in a dk. brown. Thanks for the great boots LU!

Date of experience: October 10, 2019
Angela B.
Argentina
1 review
0 helpful votes
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I bought these boots specifically
October 10, 2019

I bought these boots specifically for the purpose to wear for a weekend CHP Safety Course, whereby one had to have 'MOTORCYCLE WEAR. A little concerned about fit, as it was difficult to get them on, but once on, all was good. I used a shoehorn, but because I wore them for a day or two before the class, they were broken in and were a better fit. It seems as they are made so well to fit your ankle, foot, with zipper, laces and so on, that it takes a little effort to get them on over the heel portion. But, as I said, they are a perfect fit and are now easier to get on, and off. I have a big foot, 10, big girl. I was able to pass the class, had no issues with the gear shift process, as I had prior without these boots. I'm now Ready to ride!

Date of experience: October 10, 2019
Brian J.
Argentina
1 review
0 helpful votes
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I have purchased 10 items
October 10, 2019

I have purchased 10 items from Leatherup.com. All transactions are rated A and all products are well priced for high quality items. The boots are very well made and very high quality 100% leather. Yes, a true value.

Date of experience: October 10, 2019
Dave W.
Argentina
1 review
0 helpful votes
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I have thin feet so
October 10, 2019

I have thin feet so I ordered 1/2 a size down. I'm normally a 71/2 and went with a 7. The fit is perfect but I'm definitely getting blisters while working them in. The laces are way too long, but the heel height is perfect for me (I hate heels).

Date of experience: October 10, 2019
Nancy N.
Argentina
1 review
0 helpful votes
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I bought these for riding
October 10, 2019

I bought these for riding in the rain as they were described as "water resistant." Haven't had the chance to test that out yet, but I am confident they will fare better than my Doc Martens. As others have mentioned, I don't understand the length of the laces or even why they are there. I've had trouble finding non-laceup boots that will fit my calves and these do a pretty good job. They are not walking boots - mistakenly walked about 20 minutes in them and created a blister. Overall pretty good; definitely happy with the price.

Date of experience: October 10, 2019
Nicole V.
Argentina
1 review
0 helpful votes
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By bf ordered these for
October 10, 2019

By bf ordered these for me, and I ordered size 7, and they fit perfectly; I normally wear a 7 to a 7 and a half, but I'm glad I went with the 7. The leather quality is really nice and the buck stitching looks great. When I ride my scooter my feet feel really well protected. Other reviewers have commented on the extra long laces, which seem kind of strange. I cut mine shorter and everything is nice and tight. I don't know who thought all of that extra lacing was needed, but it isn't. Overall, I love the boots and I'd buy another pair if something happened to these. Haven't had them that long so I can't really comment on the durability but they seem like a really well-made product, especially for the price. Order a pair; you won't be sorry.

Date of experience: October 10, 2019
Cynthia G.
Argentina
1 review
0 helpful votes
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I wear a 6.5 and
October 10, 2019

I wear a 6.5 and I purchased a 7....only for winter time riding or for thicker socks. They are super soft and very comfortable. Absolutely zero rubbing anywhere on my legs or feet. The only thing I wish these boots had were extra leather for shifting lever. Great boots anyway!!

Date of experience: October 10, 2019
Mark B.
Argentina
1 review
0 helpful votes
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They are tigher then I
October 10, 2019

They are tigher then I expected so I am glad I ordered one size up but my calves are too big to zip them up. And the strings are way too long but I cut them and burnt the ends to prevent fraying. Overall, nice boots for price.

Date of experience: October 10, 2019
Thomas I.
Argentina
1 review
0 helpful votes
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love the boots. back laces
October 10, 2019

love the boots. back laces are way to long, had to replace them but no big deal. I have a wide foot and after reading the reviews still was unsure what size to order. but I ended up ordering the 7 1/2 and after wearing them for awhile and them finally stretching I love them. they are finally comfortable to wear for every day use. I LOVE THE TRED ON THEM. I get great footing when on my bike. thank leather up for always great products.

Date of experience: October 10, 2019
Patricia P.
Argentina
1 review
0 helpful votes
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I love these boots! My
October 10, 2019

I love these boots! My normal size is 7, but I went up a 1/2 size. Can't wear with heavy socks, but fine with mid weight socks. (too thin & had slippage in the heal) Had to wear a day to break them in, but fit perfectly now. You will want to scuff the soles a bit as they are slippery when you first get them. The quality is excellent and durable, so they will last for a very long time. You don't have to be a biker to enjoy comfortable boots from Leather UP. I've been a customer for a while now and have never been disappointed by the quality and affordability of their products.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States