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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Virginia M.
Argentina
1 review
0 helpful votes
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I loved the boots. They
October 10, 2019

I loved the boots. They are soft and I needed them that weekend after I got them, for my safty class. I was afraid I would end up with blisters but got none. The only thing that I had to do was cut the laces on the back. I'm not sure why they are so long but, I just pulled them to one side and then cut and burned the other end. problem solved. I have even worn them to work and forgot to change into my sandels. That's how comfortable they are. Great site for any Biker/Lether goods!!!

Date of experience: October 10, 2019
Virginia E.
Argentina
1 review
0 helpful votes
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I really like these boots.
October 10, 2019

I really like these boots. They seem true to size and are very comfortable. I bought them half a size bigger than I usually wear to give me room for thick socks in the winter. The only thing I would change is the lace in the back. It is too long and could be a hazard. I plan on replacing the laces with leather ones - cinched to size then cut short. I love the zipper and the soles are good for traction but the tread isn't so deep that would make it difficult to shift like some are. I tried on similar boots for $100 more. I'm very happy with them.

Date of experience: October 10, 2019
Elizabeth G.
Argentina
1 review
0 helpful votes
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My wife loves the boots.
October 10, 2019

My wife loves the boots. They are very nice looking and true to size. and the shipping was fast and on time. Will be purchasing more leather here.

Date of experience: October 10, 2019
William W.
Argentina
1 review
0 helpful votes
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great boot for the price.
October 10, 2019

great boot for the price. Yeah, the laces are really long, but easily fixed. It is nice that there are no laces on front to let air into your feet, so your feet stay warm and dry. Great looking and comfortable. Would recommend.

Date of experience: October 10, 2019
Stephanie H.
Argentina
1 review
0 helpful votes
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This was my first purchase
October 10, 2019

This was my first purchase from Leatherup.com and I am extremely pleased with my purchase. The boots are very high quality and the fit was perfect! Very very comfortable. I ride a motorcycle and these boots are great!

Date of experience: October 10, 2019
Charles D.
Argentina
1 review
0 helpful votes
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I received these boots as
October 10, 2019

I received these boots as a xmas gift this year after having looked all over for boots that didn't look like the normal Harley boots that are cloddy, had high heels, or looked too much like men's boots. These boots are just what I was looking for in comfort and the Zipper makes them easy to get on. The sole is good for gripping but not so thick I can't bend my foot or shift, and they don't make my feet look like boats!!! I really like them. I have ordered several things from leatherup and have liked everything I have gotten and plan on ordering from this site again. Thanks for a reasonably priced and good looking boot.

Date of experience: October 10, 2019
Ruth T.
Argentina
1 review
0 helpful votes
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Got these boots for my
October 10, 2019

Got these boots for my wife... if your woman sometimes takes one or another size shoe, get this boot in the larger of the two sizes to be sure it fits (I had to return the first try for the larger size to fit my wife)... otherwise, outstanding comfort... and she raved about the traction in the snow when she wore them to help shovel the 20" of snow we got in the Baltimore area in Dec.

Date of experience: October 10, 2019
Peter A.
Argentina
1 review
0 helpful votes
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I originally order the Ladies
October 10, 2019

I originally order the Ladies Xelement Advanced Dual Strap Leather Boots with Vibram Soles item# x2941. They were very easy to get in and out of and had lots of cushion. The only problem was they were extremely heavy and the toes were to thick. I had a hard time getting the boot between the pegs and the shifter. I returned those and order these instead. These are just a comfortable, can wear with more things and the toes are alittle more flexable. Now if I could figure out what to do with the extra lace that comes with it. I would definitely recommend these shoes. I normally wear and 8 1/2 and that is what I bought. Great fit. M.E. in Texas

Date of experience: October 10, 2019
Anna J.
Argentina
1 review
0 helpful votes
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I haven't broken these in
October 10, 2019

I haven't broken these in yet, but so far am very satisfied with the styling and price!

Date of experience: October 10, 2019
Betty V.
Argentina
1 review
0 helpful votes
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The boots are fantastic; however,
October 10, 2019

The boots are fantastic; however, the experience with LeatherUp left much to be desired. The first pair of boots that were sent to me had a crease on the inside heel area that made the boots impossible to wear. I returned the boots asking for the same size and same boot only to be told by LeatherUp staff in an unprofessional and confrontational tone that they found no defect and they would not be able to assist me in the future if there was a problem with the new shipment. Even though I love the product, this poor experience with the vendor has led me to take my business elsewhere.

Date of experience: October 10, 2019
Mike D.
Argentina
1 review
0 helpful votes
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My boots were shipped very
October 10, 2019

My boots were shipped very fast! I don't ride alot, but they were comfortable & perfect the 1st time I put them on. I walked around a lot at bike week, & they never hurt my feet. They are excellent, Love them!

Thanks

Date of experience: October 10, 2019
Scott W.
Argentina
1 review
0 helpful votes
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These boots are great -
October 10, 2019

These boots are great - extremely comfortable even after hours of riding or walking. They do seem to run large though - I normally wear an 8.5 - 9, I ordered the 8.5 and they're almost still a little too big. The laces are really long, I just loop them around the ankle a few times. Very nice leather, is holding up well so far and was very warm in winter. Haven't been uncomfortably hot yet in summer, either. Great value for the price. These are my go-to riding boots now.

Date of experience: October 10, 2019
Carol E.
Argentina
1 review
0 helpful votes
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Great fitting, comfortable boots. No
October 10, 2019

Great fitting, comfortable boots. No break-in at all. Water repellant but in heavy rain the water will come in thru the zippers.

Date of experience: October 10, 2019
Joe R.
Argentina
1 review
0 helpful votes
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V Reed~Defiance, OH I Love
October 10, 2019

V Reed~Defiance, OH

I Love these boots!! I have feet problems and always need to buy special shoes. These Boots are the only shoes right now that I own that don't make my feet hurt!!!

I ordered the right size (except I usually need a wide shoe) but these fit just right!

I can't wear heels either, so I was looking for a boot that didn't have one and here they are! I wear them even when I'm not on the bike! because they are so comfortable. Thanks LeatherUp!

They are little snug to get into at first, but the fit is right on!

Date of experience: October 10, 2019
Jay G.
Argentina
1 review
0 helpful votes
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Excellent buy. A shoe that's
October 10, 2019

Excellent buy. A shoe that's for biker and that you can actually walk in! Correct sizing, soft to wear.. I'd HIGHLY recommend it.

Date of experience: October 10, 2019
Barbara T.
Argentina
1 review
0 helpful votes
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Very comfortable yet secure feeling
October 10, 2019

Very comfortable yet secure feeling boot. Quality construction.

Date of experience: October 10, 2019
James A.
Argentina
1 review
0 helpful votes
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Excellent boots and they ran
October 10, 2019

Excellent boots and they ran true of size for me. Very good quality and fit. Would recommend highly.

Date of experience: October 10, 2019
Andrew U.
Argentina
1 review
0 helpful votes
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Awesome fit! No breaking in,
October 10, 2019

Awesome fit! No breaking in, soft leather. Wore them 4 times already (including an MSF course) with no blisters. I'm glad I ordered true size.

Date of experience: October 10, 2019
Stephanie S.
Argentina
1 review
0 helpful votes
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I really like the boots
October 10, 2019

I really like the boots - I was able to order a half size, so they fit well. The laces are really long, so I will replace them.

Date of experience: October 10, 2019
Shirley F.
Argentina
1 review
0 helpful votes
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I love the feel of
October 10, 2019

I love the feel of these boots and feel that the water will not penetrate as fast with the water repellant oil leather and the side zipper. Very very comfortable but the boot makes my foot look big even at a 6.5 :) Hopefully, the rain and cold weather will cease soon and I can put these boots to good use on my bike.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States