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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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When I recieved these boots I was tempted to send them back because they did not look like motorcycle boots! They are fantastic! I bought 1/2 size larger than usual so I could wear thick socks and the size is perfect. They look really cool on my feet. I have recieved a lot of compliments on how cute my feet look in this boot. I ride to work everyday, 20 miles each way, and this is the perfect boot, because I can also walk in them all day! Buy them even if you do not ride , you will look fabulous!
I love my Xelement boots! These are my first biker boots and I believe that I made a very smart choice, not only in the sleek style, but in the comfort of them as well. I wore them around my home to check them out and they wore very well and I have them wrapped under my tree, as they are part of my Santa from hubby! haha, hoho!! Merry Christmas!
My new boots are the most comfortable boots I have ever worn. I ordered my size and they were too small so I returned them for the next size bigger. They are perfect! I lost control coming down a friends steep, dirt and stone driveway and probably would have wiped out if I had not had my boots on. The tough soles dug in and helped me gain control. I would highly recommend LeatherUp products to anyone. My leather gloves are great too.
Nancy................upstate NY
I'm a first time buyer also. I am very satisfied with my boots. However, I was surprised by the long laces. I wasn't quite sure what to do with them so I just wrapped them around the boot top and tied them in front. They really fit well and look great. I'd recommend them to anyone. I'll shop leatherup, again, in the future.
Excellent Boot! Looks great too! I wear a size 9 and ordered a size 9 and the fit is perfect! Very comfortable! Thanks LeatherUp!
These boots are very soft and comfy right out of the box. They do run on the wider side so keep in mind when ordering. The laces that tie up the back are ridiculously long, but I just changed them out for 36" ones...and now its fine.
The boots are great, very comfortable, sturdy without being clumsy. Just don't like the ties on the back, but can deal with that, since they work so well for walking and riding.
I put them on immediately and wore them all day at work. Oh My! The most comfortable boot I ever put on immediately and felt that they were functional as well as comfortable from day one. The quality was far better than stated and my fellow lady bikers asked for the website of Leatherup. Brandy Brandow from Albany, NY
Excellent fit and great quality with an excellent price.
Ordered a pair of these for my wife and she really likes the looks and fit of these boots.
I love these boots. They are light and soft and cushioned what else could you want.
This is the first time I've ordered from LeatherUp.com. The first pair of boots that I ordered were a little big so I sent them back and exchanged them for these back-lace biker boots. I love them. I usually wear a 9-1/2 narrow and these boots fit GREAT! From the minute I put them on I knew they were the boots for me. They look great, feel great, and don't feel heavy like other biker boots I have owned. Thanks LeatherUp for the easy exchange and providing a variety of styles.
Nice boots. They didn't fit me well so I returned them for something different. They are a nice quality boot,they just didn't fit right. I returned them for the Inferno Advanced boot. I went a 1/2 size smaller but they are little to big still. I like the style of the boot. Gals, these boots run wider across the heel so keep that in mind when ordering.
These boots are great! They fit true to size and are ultra comfy. Awsome Price, too! Thanks Leather Up!
Absolutely love them and they do run true to size.
These boots are THE BOMB!!! they are very comfortable and I love the style with the tie in the back. When I have them on it is liking walking on a cloud. They required NO break in time at all. Definitely a great buy!
Exactly how it looks like in the picture! Very happy with my first boots purchase in LeatherUp. Awesome!
Bought for my wife w/my boots- 2 pair for $150! Can't beat that. These are stylish and comfortable for her (the string on the back is pretty useless though) and they look great but can be used to actually ride (has her own bike). Overall, she loves them, although the short top does allow wind to get in, but keeps her feet cool. Great quality.
i love my boots! They are comfortable and fit nice. The laces were a bit too long so I replaced them. Now the boots are perfect!
Boots are well made and fashionable, true to size and I would like to have them in different color if there was one available.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members