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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Kimberly Y.
Argentina
1 review
0 helpful votes
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this I purchased as a
October 10, 2019

this I purchased as a gift for my man he love its don't want to take it off I am so please with this great fix great jacket great price I need a white hip length for a women I look forward to buying from leather . com again thank you so much. B.G.

Date of experience: October 10, 2019
Tony I.
Argentina
1 review
0 helpful votes
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Love this jacket, ordered the
October 10, 2019

Love this jacket, ordered the wrong size at first and had to return it for a smaller size. No hassles on return and fits very good. Follow the sizing chart and save some return shipping charges. I ordered a medium at first but had to return it for a small. (5ft 8in 175lbs) 4th time ordering from Leatherup and I'm always satisfied will keep ordering from them.

Date of experience: October 10, 2019
Sharon M.
Argentina
1 review
0 helpful votes
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I am a repeat customer
October 10, 2019

I am a repeat customer and will continue to be a customer. this jacket is first rate with the quality costing much more in other stores. I do recommend getting a size larger than what their chart says. I am 6' 3" and 280 lbs, the cart said I would fit in a 3X I got the 4X and it fits great. If you are looking for a quality leather jacket at an affordable price Leather Up has it.

Date of experience: October 10, 2019
Margaret Q.
Argentina
1 review
0 helpful votes
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Beautiful Jacket, I'm a repeat
October 10, 2019

Beautiful Jacket, I'm a repeat customer. I'll buy all of my Leather from Leatherup.com. This Jacket is Perfect. I bought the medium and it fits perfect. The shoulders seemed a bit big at first but it shaped up. Great buy for sure. You can't beat the quality for the price.

Date of experience: October 10, 2019
Charles V.
Argentina
1 review
0 helpful votes
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I bought this jacket at
October 10, 2019

I bought this jacket at the same time I bought your bomber jacket. I really like the style of this jacket. The quality, sizing, and style of this jacket is top notch. This jacket, while slightly lighter weight than the bomber is great for cold weather wear. I am extremely happy with both purchases and will continue to do business with you. Congrats on your great service as well. These two product represent an excellent value.

Date of experience: October 10, 2019
Tom F.
Argentina
1 review
0 helpful votes
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This was a gift for
October 10, 2019

This was a gift for my son and he loves it except the sleeves are a little short. He is 6 foot tall 150 pounds so going up in size is not really an option. The medium is roomy on him.

Date of experience: October 10, 2019
Donna G.
Argentina
1 review
0 helpful votes
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This was a gift for
October 10, 2019

This was a gift for my son. He loves it! Great value for quality leather jacket. I have never been disappointed in ANY leatherup purchase.

Date of experience: October 10, 2019
Christine Y.
Argentina
1 review
0 helpful votes
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Love the jacket. Great leather
October 10, 2019

Love the jacket. Great leather for the price, but the zipper is not heavy enough for the jacket. It is very difficult to zip. It's very expensive to have a new zipper put in. Just a thought for the manufacturer.

Date of experience: October 10, 2019
Maria O.
Argentina
1 review
0 helpful votes
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My husband loved his gift.
October 10, 2019

My husband loved his gift. Liked the style. Leather is good for the value; soft and flexible. We had to send back the medium to exchange for the small because the sizes seem to run large and it still fit loosely. But since it is a cool weather jacket we decided it would work should he gain weight (likely) and he would wear a sweater under it sometimes and it still be comfortable and roomy even with the zip out lining attached.

It is hard to rate durability since it is brand new.

Date of experience: October 10, 2019
Steve D.
Argentina
1 review
0 helpful votes
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Great jacket. Fast shipping. Fit
October 10, 2019

Great jacket. Fast shipping. Fit per size chart.. Top quality ... Another great deal from Leather Up..

Date of experience: October 10, 2019
Stephen Y.
Argentina
1 review
0 helpful votes
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A really nice Jacket. To
October 10, 2019

A really nice Jacket. To help with the fit. I'm 5' 10" 195 lbs with a 44 inch chest and 52 inch shoulders, and the XL fit me perfectly, except that the sleeves were a little long. However, sleeves are usually too long for me. It arrived quicker than I thought.

Date of experience: October 10, 2019
Kathleen T.
Argentina
1 review
0 helpful votes
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Excellent Quality but runs small.
October 10, 2019

Excellent Quality but runs small. I normally wear a 3x in all apparel. I suggest ordering a size up.l

Date of experience: October 10, 2019
Jay G.
Argentina
1 review
0 helpful votes
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I received this item very
October 10, 2019

I received this item very timely. The quality is excellent. The value is outstanding. Fit and finish are excellent. The quality of the leather is impressive. I ordered one size larger than normal based upon prior reviews and the fit was perfect. I am very happy with this purchase!

Date of experience: October 10, 2019
Stephanie D.
Argentina
1 review
0 helpful votes
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Amazing deal. Thanks. I am
October 10, 2019

Amazing deal. Thanks. I am 6' 240 and got the 2xl. it was a perfect fit. ordered friday afternoon rec'd wednesday afternoon. I highly recommend this company.

Date of experience: October 10, 2019
Steve Y.
Argentina
1 review
0 helpful votes
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Nice jacket, but had to
October 10, 2019

Nice jacket, but had to return for a larger size. Well worth the money. Leatherup stands behind their satisfaction policy.

Date of experience: October 10, 2019
Donna D.
Argentina
1 review
0 helpful votes
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This is a nice Jacket!!
October 10, 2019

This is a nice Jacket!! I bought this on Dec.1st and received it Dec. 5th. Very fast shipping. Now back to the jacket! Very soft leather and it fits perfectly. I am a big guy and normally wear 2X so I followed the advice of the other reviews and went one size up to 3X. The Jacket is a nice weight and wears really well. The zip out liner is nice as well but I will probably never use it since I live in Florida. But, it's nice to have just in case. The description is dead on as well as the other reviews. If you are sitting on the fence then just go ahead and buy this jacket. You will not be disappointed. Great jacket. Great price. Great value. Thank you Leatherup.com!

Date of experience: October 10, 2019
Rebecca E.
Argentina
1 review
0 helpful votes
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Purchased for my son. This
October 10, 2019

Purchased for my son. This is the second one I bought. He loved the first one which got eaten by a pet...so I know he'll be thrilled Christmas morning when he gets the new one.

Date of experience: October 10, 2019
Laura R.
Argentina
1 review
0 helpful votes
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Very nice jacket. For me
October 10, 2019

Very nice jacket. For me at 5'9" and 210lbs the XL fit well and is my normal size. Zipper could be a little smoother but hopefully it will work in with use.

Date of experience: October 10, 2019
Jeff Q.
Argentina
1 review
0 helpful votes
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Very pleased with product, price
October 10, 2019

Very pleased with product, price and processing. I've purchased boots from this company and am always very happy with the product and service.

Date of experience: October 10, 2019
Sarah E.
Argentina
1 review
0 helpful votes
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A very nice jacket with
October 10, 2019

A very nice jacket with additional zip out liner. I ordered a 2XL for my 5'10 225# husband but this sixe was too snug so have returned it for a 3XL.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States