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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Anthony Q.
Argentina
1 review
0 helpful votes
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got the largest size was
October 10, 2019

got the largest size was not quite big enough or at least what i thought would be . great jacket guess ill have to loose a few :)

Date of experience: October 10, 2019
Sam F.
Argentina
1 review
0 helpful votes
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It arived realey fast. very
October 10, 2019

It arived realey fast. very nice nicer than the ones I have looked at localey. I think you could look A long time and still not find A nicer or more beautiful jacket.

Date of experience: October 10, 2019
Michael A.
Argentina
1 review
0 helpful votes
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Excellent price on a top
October 10, 2019

Excellent price on a top quality coat. I am a return customer because of my initial purchase of two other leather jackets. Those purchases made me confident to purchase a gift here for someone else. Thank you!

Date of experience: October 10, 2019
Lisa K.
Argentina
1 review
0 helpful votes
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Great jacket for the price.
October 10, 2019

Great jacket for the price. Fits well. A little tricky to get the size (measure carefully).

Soft touch leather with nice zip out liner.

Date of experience: October 10, 2019
Deborah P.
Argentina
1 review
0 helpful votes
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Quick service. This is the
October 10, 2019

Quick service. This is the second purchase...again, most excellent.

Date of experience: October 10, 2019
Jack J.
Argentina
1 review
0 helpful votes
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Very nice coat and will
October 10, 2019

Very nice coat and will be very warm in winter. It's difficult to know what size to choose without trying something on first and I think I could comfortably wear this with a jacket on underneath. I was advised to go one size up, maybe two, but I am XL and that's good enough. Very fast turnaround and an excellent price and then I get 10% discount on my next purchase!

Date of experience: October 10, 2019
Dorothy G.
Argentina
1 review
0 helpful votes
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Received the item quickly. It
October 10, 2019

Received the item quickly. It is of good quality. It fit pretty well. No fault of the manufacturer, I have one of those bodies that the size that fits seems to be in between regular sizes. Large is too small and X-Large is a little to big. Overall very satisfied with the service and the product.

Date of experience: October 10, 2019
Melissa L.
Argentina
1 review
0 helpful votes
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It is exactly as described.
October 10, 2019

It is exactly as described. Great features and well made. Great price as well!

Date of experience: October 10, 2019
Helen L.
Argentina
1 review
0 helpful votes
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The one that I bought
October 10, 2019

The one that I bought for my son, fit too big but I got it in a medium that was 51 inches, too big. I was going to exchange it but my son took off the tags and we couldn't return it. My son said that he would go ahead and wear it for now until we save up for another jacket from here and buy one that is a 42 inch, chest size and donate the current jacket to Burlington, later on.

Date of experience: October 10, 2019
Nick Z.
Argentina
1 review
0 helpful votes
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The suit is nice quality
October 10, 2019

The suit is nice quality but leaks around the midsection of the jacket. Unsure of where it is coming from, that is the only place that I found that had a leak. The pants were great, keep my legs warm and dry. Bought my boyfriend the mens rainsuit and he said it was great. Would not buy this one again, but would certainly buy from this comapny again.

Date of experience: October 10, 2019
Cynthia W.
Argentina
1 review
0 helpful votes
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Don't hesitate. You will not
October 10, 2019

Don't hesitate. You will not find leather products as good anywhere else. This is the second jacket I have bought from LeatherUP. This jacket is soft and I still smell the leather weeks later. It's a $350.00 jacket anywhere else. Order 1 size up. I am 6' 210 lbs. I ordered a 2xl and it fit like a glove. Sharp looking jacket and extremely warm! I live in Buffalo NY and can see wearing this all winter long with the liner, which is also good quality. I get all my leather at Leather UP.

Date of experience: October 10, 2019
Joseph P.
Argentina
1 review
0 helpful votes
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This is a good quality
October 10, 2019

This is a good quality product. I love them and they are better than I expected for the money. They are thick and strong and I have wore mine in windy conditions and it kept me warm and confortable.

Date of experience: October 10, 2019
Peter Y.
Argentina
1 review
0 helpful votes
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I like the fact that
October 10, 2019

I like the fact that this leather jacket was made in America. However as stated in some of the reviews, the jacket has a heavy plastic odor. My husband has hung it outside since receiving it for Christmas and the odor is diminishing. I also went with one size larger for my husband as suggested in other reviews. He normally takes a 2 xlg and I went with 3 XLg and has a long torso, it fit perfectly. My husband also liked the fact that the inner lining comes out for warmer weather wear.

Date of experience: October 10, 2019
Mark K.
Argentina
1 review
0 helpful votes
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I ordered this in a
October 10, 2019

I ordered this in a large in order to fit over my jacket and pants. The fit is great. It is of a heavier quality than most rainsuits, I was surprised. I had to pack it tightly to fit in my saddlebags, because it is not as thin as most rainsuits you see out there.

Date of experience: October 10, 2019
Angela V.
Argentina
1 review
0 helpful votes
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Excellent price!!!!!!!! I have rode
October 10, 2019

Excellent price!!!!!!!! I have rode with this in rainy cold weather you stay warm and dry!!!!!!!!!

Date of experience: October 10, 2019
Donna N.
Argentina
1 review
0 helpful votes
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Loved them! Received them on
October 10, 2019

Loved them! Received them on Thursday and used them on Friday! Light weight, and the material on the "bottom" kept me dry and warm. Great item and CUTE!

Date of experience: October 10, 2019
Charles H.
Argentina
1 review
0 helpful votes
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Great Value for the money.
October 10, 2019

Great Value for the money. Good quality and looks sharp.

Date of experience: October 10, 2019
Shirley D.
Argentina
1 review
0 helpful votes
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Had the opportunity to wear
October 10, 2019

Had the opportunity to wear this gear my first night ride. I remained dry and comfortable for the entire ride. The quality is outstanding. It is a great value for the money!

Date of experience: October 10, 2019
Carol K.
Argentina
1 review
0 helpful votes
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Just received this rainsuit and
October 10, 2019

Just received this rainsuit and boy was I surprised! Very nice quality rainsuit, heavy material and quality workmanship.I neverr thought I would be excited to ride my bike in the rain, but bring it on! I'm definately ready! I will reccommend Leatherup to all my friends.Thank You for the quick shipping too.

Date of experience: October 10, 2019
Anthony Y.
Argentina
1 review
0 helpful votes
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I just received it and
October 10, 2019

I just received it and the fit is great. (As good as rain gear gets) A little long in the stride but a quick roll at the waist band makes it perfect. The adjustable waist on the jacket makes it perfect for adjusting depending on what you are wearing underneath. I had looked at HD rain gear but really wanted pink so I decided to try this and not disappointed at all. Goes great with all my pink HD gear.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States