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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jim Q.
Argentina
1 review
0 helpful votes
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Love this jacket! Soft leather,
October 10, 2019

Love this jacket! Soft leather, perfect length, and many compliments. I did go up 1 size from the size of my Wilson's leather jacket that this replaced and the fit is perfect.

Date of experience: October 10, 2019
Pamela I.
Argentina
1 review
0 helpful votes
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Fantastic and super value for
October 10, 2019

Fantastic and super value for $$$ savings. I am 6ft and 185 lbs and ordered the "L" size but had to exchange it for the "M" size. 10 stars super service...Great customer service and super fast shipping. Will definately purchase all my future leather apparel from this store again. Thank you very much

Date of experience: October 10, 2019
Carol K.
Argentina
1 review
0 helpful votes
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I'm 6'3"1/2 and 265lbs. I
October 10, 2019

I'm 6'3"1/2 and 265lbs. I usually wear 2xlt, I seen this jacket was long on the model so I ordered 1 size up to a 3x and it will work but it stops around my belt line and is almost tight, Maybe a 4x would have been better? The zipper is real difficult and the jacket came dirty with spots on it, if I can get it clean then I may keep it since it was so cheap.

Date of experience: October 10, 2019
Sharon Y.
Argentina
1 review
0 helpful votes
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Amazing jacket...even more amazing for
October 10, 2019

Amazing jacket...even more amazing for the price. and just to help people out im 5'11 with somewhat broad shoulders and a medium fit perfectly. classic look, and its not nogahide, very happy with it!

Date of experience: October 10, 2019
Michelle K.
Argentina
1 review
0 helpful votes
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Got to be the greatest
October 10, 2019

Got to be the greatest deal ever! Quality and service are unmatched. Free shipping to boot, no way. Thanx for a great product at a crazy low price.

Date of experience: October 10, 2019
Michael N.
Argentina
1 review
0 helpful votes
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Very nice and comfortable, this
October 10, 2019

Very nice and comfortable, this is my second jacket I have bought both great quality for the price.

Date of experience: October 10, 2019
Bill W.
Argentina
1 review
0 helpful votes
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a bit frustrating because the
October 10, 2019

a bit frustrating because the size charts dont quite "fit" the actual jacket. i measured my husbnad and orderd according to leatherup's size chart. he fit well into the 3X, but i ordered a 4X just in case he wanted extra room. he tried on the 3X, but the zipper didnt even reach! there was at least a two-inch gap there! i was blown away. he tried on the 4X and even though the zipper at least touched, he wouldnt be able to wear a sweater under that! they were both so snug! we tried it without the lining but that didnt make much difference. i had to return BOTH coats and ordered the 5X. luckily, we had success with that one, but it stinks that his actual measurements dont match up to the websites. (hes 5' 11", 290 lbs.)

Date of experience: October 10, 2019
Nick Y.
Argentina
1 review
0 helpful votes
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Let me fist say that
October 10, 2019

Let me fist say that i am a very picky person and I have bought so many leather jackets it really is sick..with that being said i just told my girlfriend that after all these years and all the money spent i found my and i mean MY jacket. Here is how good it is I dont even know what the brand name is while i type this reveiw......DOES NOT MATTER this leather jacket is top notch and i do mean top. As far as size ....mi am 6'3 230 and i do not like things tight or even snug i ordered a 3xl and i will say i fits like a glove.dont think about it one second more i will tell you for sure! You will NOT find a better jacket for the price and with that being said i might just go order another onr right now just as a backup..100% GREAT jacket.

Thank You LeatherUpbyour the best

Date of experience: October 10, 2019
Dorothy F.
Argentina
1 review
0 helpful votes
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Birthday gift for hubby, he
October 10, 2019

Birthday gift for hubby, he loves it even though it's a bit big in shoulders, which we had to do to get sleeves long enough. Very nice jacket for such a low price!

Date of experience: October 10, 2019
Helen O.
Argentina
1 review
0 helpful votes
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Great look and qaulity for
October 10, 2019

Great look and qaulity for the price. I,m 5' 10'' med. build and the XL fit great with a little extra room for thick clothing. The jacket seems to be warm enough for even a Nebraska winter. Love it!

Date of experience: October 10, 2019
Tom U.
Argentina
1 review
0 helpful votes
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I'm so lucky to get
October 10, 2019

I'm so lucky to get one ! Usually out of my size soon after production run. Perfect, warm, good looking AND far less expensive than ANYTHING like it !

Date of experience: October 10, 2019
Adam C.
Argentina
1 review
0 helpful votes
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I bought this for a
October 10, 2019

I bought this for a present for my husband and I was very happy when it arrived; it looked great, was soft and smooth and also smelled that awesome leather smell. My husband looks really nice in the jacket. It looks like a really expensive leather jacket except that it I got it much cheaper!

Date of experience: October 10, 2019
Christine J.
Argentina
1 review
0 helpful votes
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BIG BANG for your buck.
October 10, 2019

BIG BANG for your buck. When this jacket showed up, I really didn't know what to expect. To my surprise, I was overwhelmed by the buttery soft leather, great stitching and fantastic look and fit of this jacket. Even the zipper grabber says, USA. Great job Leather Up. This is a winner.

Date of experience: October 10, 2019
Michael P.
Argentina
1 review
0 helpful votes
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I would describe this jacket
October 10, 2019

I would describe this jacket as more of a coat than a jacket. It's a bit heavy with the lining. This coat is a mix between cool and classic. I got it for my husband for his birthday. It is awesome. I measured him and by the size chart standards he would have been a small. But he wears a large in tee shirts, so I got him a medium. It fits perfectly. He absolutely loves it. I thought he'd only wear it on special occasions, but he wears it everyday. It has the great smell of leather. It's soft and easy to move in. I think it's the best leather coat I've seen in a long time because it's cool looking coat. He loves the zip in lining. One week it could be freezing here in NY in the winter and then the next week it could be warmer. So having the option of the lining is fabulous. Any guy would love this coat. If my son could fit in this coat, I'm sure he'd swipe it from his father. LOL!

Date of experience: October 10, 2019
Jay F.
Argentina
1 review
0 helpful votes
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Runs about right size wise.
October 10, 2019

Runs about right size wise. Maybe slightly small. I am 6" 240 and an XL is just big enough. Looks pretty good, but leather is not very thick. Based on other reviews was expecting it to blow me away. No one is going to think this is $300 jacket. Would probably about a $200 jacket at mall store.

Date of experience: October 10, 2019
Sharon H.
Argentina
1 review
0 helpful votes
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I bought this jacket as
October 10, 2019

I bought this jacket as a Christmas present for my 18 year old son. He loves the look and smell of the leather, and I'm thrilled with the quality. It looks terrific on him, and I loved the low price, too!

Date of experience: October 10, 2019
Kimberly H.
Argentina
1 review
0 helpful votes
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I was a little skeptical,
October 10, 2019

I was a little skeptical, since it was my first purchase. As soon as my package arrive, I was totally pleased with the jacket. It surpassed my expectations.

Date of experience: October 10, 2019
Tom Z.
Argentina
1 review
0 helpful votes
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My son loves this jacket,
October 10, 2019

My son loves this jacket, it fit's to a T and soft like butter. He is 6'4" @180 pounds and got him a Large.

Date of experience: October 10, 2019
Mike D.
Argentina
1 review
0 helpful votes
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I just got it today,
October 10, 2019

I just got it today, and here is what I think about it. Very very soft leather, feels good when you put it on, the zip out lining is so soft, your wife or gf will just want to lay on it, that is how soft the lining is, the leather is top notch, soft leather but will keep you nice and warm durning the fall-winter months, it comes with three pockets, two outside for your hands, and one inside, all three pockets are good in size, over all I love the jacket, and for the price, you can't beat it, if your even thinking about it, stop thinking and get it, you will be very happy. Now we get to the measurements, they seem to run pretty good, i'm 5'10, 180 pounds, average arm length, according to the chart, a small would be my size, I ran with a medium, fits me very nice, not tight at all, comes down to my waist, and its not big on me, wife loves how it looks on me, so if you have my weight/height. i would go with a medium.

Date of experience: October 10, 2019
Peter G.
Argentina
1 review
0 helpful votes
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So far I'm very impressed
October 10, 2019

So far I'm very impressed with the jacket! Great deal, fits nicely, went 1 size up from my old jacket and it was right on. Got the jacket the day before the cold air started... just in time

I like the smell and feel of the leather and so far have not needed the liner.

Excellent deal, all the way around!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States