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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Given that the price of the jacket I purchased was one quarter of similar styled jackets that I'd priced I was dubious that the quality would be very good and I feared that the customer service might night not be very good. I mean given the price of their products how could they afford to maintain an adequate customer service staff?
But the jacket was so inexpensive I reasoned that I'd eat the loss if everything went pear-shaped.
All of my worry was for naught, as the product is well made of good materials and arrived in just a few days. This jacket is probably the best bang for my buck that I've ever experienced. I'll be buying another, lighter jacket for spring in the near future
Awesome jacket for the price and thoroughly happy with the quality of the soft leather and craftsmanship. I gave it to my boyfriend as a Christmas present, he loves it! Definitely worth buying and the shipping was fast!
WOW! Ordered for my husband for a Christmas gift, and he couldn't be happier! It is absolutely beautiful and very, very well made! Definetly a 5 star on quality and price.....
Very pleased with this jacket!! I bought it for my 18 year old son for Christmas and he loves it. Fit was perfect, I debated between a M or L, ended up getting the M and it is perfect for him. Great quality leather and very quick delivery!! Thank you!!
Ordered this jacket for my husband. I couldn't believe the quality for the price. I will be back again.
Really nice jacket for the price. This is the second jacket that I have bought from this site and had to order one size up both times as they run smaller than true size. Definitely recommended.
This is a very nice jacket. My only comment would be to use a more manly zipper but that is a small comment to the overall product. This jacket is warm and comfortable and I have not had to use the liner as the weather has not gotten below freezing.
I first ordered a 'classic' jacket like I have for grandson. He is very tall and I will admit it wasn' t right. I ordered this longe3r jacket. It looks good, fits good, will get good use. Grandson goes in the Army in July. It will be handy wherever he ends up. Just right!
This jacket is awesome!! I am tall and slim but I usually wear a large in all my jackets. When this jacket arrived it fit me like a tent. I sent it back and a medium arrived and it was perfect. I suggest if you are my size try a medium first. This jacket is so amazing I didn't feel like taking it off!! I highly recommend it, you will not be disappointed at all!!!
Oh, this website is the best!!
I ordered a different style jacket as a gift for my son but it wasn't a style he wanted. I sent back the first jacket and received this one immediately. He loves it! It has a simple classic style that's well made and has a good weight. I found leatherup by accident on line and am so glad I did! We will definitely be ordering again...next time it will be something for me!
I didn't like the way it fit, shoulders a little too wide and the fuzzy liner didn't feel right. Returned it.
Nice jacket, especially for the price. Delivered in 5 days! I wear XL shirt and jacket---ordered XL---fit great!
I am very pleased this coat fit perfect and to the size chart. When you stated soft leather, it was the best quality. The shipping was very quick, and my item was package very nicely. I will recommend this site to friends and definately purchase more from your store.
John Syracuse NY
The fastest shipping I've ever seen. Like, hours after I placed the order. Received one day before Fed Ex even said it would arrive. Exactly as described on webpage and in the 230 great reviews. They are all spot-on - this jacket is well-crafted, and s teal at this price with the 10% discount it came to like $68. This is a nicer jacket than the $200 Wilson Leather jacket I bought 15 years ago. I am 6' even, 200lbs and pretty jacked upper body - I bought a Medium and a Large to compare. I tried the Medium and it absolutely fit me like a glove; I didn't even need to open the Large but I figured what the heck and tried it anyways and I was swimming in it, so Medium it is. Great site; I'll be back thanks!
This is a very nice jacket. The fit is great and the quality of leather is very good. I have been complimented on this jacket several times.
Jacket is a great deal for the price. Easily expected to pay $200 or more for something of this quality. Highly recommend. I've bought four of these for family and as gifts, to include mine.
I love the fit and look of the jacket, however it has a strong gasoline smell to it. Is this common, or did I receive a defective jacket?
Received this jacket yesteray and to much surpris the photo on the site doesn't not give the craftsmanship much glory. I am a 6ft 260 pound guy and can tell ya, definetely go a size up. I was thinking XXL when I did measurements, a coworker advised me to go XXXL. The 3XL is a perfect fit. Ive had this on already through a mountain cruise with temps down to 29F and winds up to 55mph. I stayed very warm and comfortable through the ride. Thanks LU for an awesome product.
quaility is OK, not the best though. But assuming low price, recommend it. the other leather jacket (for women) I bought was of higher quality, A for the same price. Overall, not a bad deal.
Bought this for kicks. wore it for bike ride. felt great. Kept me warm even without the liner. I like that I can wear it for a ride and while the hip length lets me wear it off the bike too. feels heavy and good quality. shipped quick, got to Vegas in less than three days
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members