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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Ruth B.
Argentina
1 review
0 helpful votes
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Soft leather, fits well, came
October 10, 2019

Soft leather, fits well, came with a replacement snap which is good because the first time I unsnapped the right sleeve, the snap came apart.

Date of experience: October 10, 2019
Richard F.
Argentina
1 review
0 helpful votes
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Good quality and quick delivery.
October 10, 2019

Good quality and quick delivery. I ordered a size larger than was was indicated on the size chart - which some buyers recommended - and the fit is perfect. Had I followed the size chart, the coat would have been too snug. My last leather jacket lasted 20 years. It will be interesting to see how long this one will last.

Date of experience: October 10, 2019
Thomas Q.
Argentina
1 review
0 helpful votes
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Great jacket at a great
October 10, 2019

Great jacket at a great price. Runs roomy so we returned for smaller size. LeatherUp handled the exchange fabulously! Highly recommend them and their products!

Date of experience: October 10, 2019
John W.
Argentina
1 review
0 helpful votes
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I ordered this for my
October 10, 2019

I ordered this for my Husband as a Christmas gift at the last minute. As promised, I got it in time to wrap and put under the tree! The leather is very soft and the coat was true to size. He loved it!

Date of experience: October 10, 2019
Sarah H.
Argentina
1 review
0 helpful votes
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The jacket was a gift
October 10, 2019

The jacket was a gift for my husband, and he was pretty surprised with it at Christmas. It is a perfect fit, and looks excellent on him. He has been wearing it already, and says he has not been cold yet, which is good, as here in Michigan our weather gets pretty cold! I will definitely return to this site for further purchases. Also, the jacket came pretty quickly which was wonderful as well! It was a last minute purchase when I saw his old coat one day.

Date of experience: October 10, 2019
Kimberly S.
Argentina
1 review
0 helpful votes
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Purchase arrived in a very
October 10, 2019

Purchase arrived in a very timely manner. I did think it would be a little heavier and thicker than it is, that was a little disappointing, but it appears to be nicely put together, and has a nice feel. I would have liked to have had it be thicker.

Date of experience: October 10, 2019
Jim N.
Argentina
1 review
0 helpful votes
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Fast Shipping...and it fit perfectly,
October 10, 2019

Fast Shipping...and it fit perfectly, and its really warm outside...this is the third time I have ordered something from Leatherup and my experience has always been good!!

Date of experience: October 10, 2019
Ruth H.
Argentina
1 review
0 helpful votes
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Quality, Value, Prompt Delivery all
October 10, 2019

Quality, Value, Prompt Delivery all great, better than I could have expected. I ordered the wrong size, exchanged with no questions.

Larry G.

Date of experience: October 10, 2019
Bill R.
Argentina
1 review
0 helpful votes
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I am usually skeptical about
October 10, 2019

I am usually skeptical about ordering clothing online. But, this jacket is awsome. Leather is soft, stitching is tight and the fit is just right for a large. I initially order a XL thinking the sizes run small but returned and got a replacement within 5 days. No hassles and the price is a steal. Great product and I will definitely be a return customer.

Date of experience: October 10, 2019
Alex O.
Argentina
1 review
0 helpful votes
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Awesome Jacket! Zip-out liner is
October 10, 2019

Awesome Jacket! Zip-out liner is very nice and allows it to be worn all year. Size seems to be right on and the shipping was FAST. I have purchased many things from Leatherup, recommended this site to everone I know and I'm sure I'll be back many more times!

Date of experience: October 10, 2019
Brenda D.
Argentina
1 review
0 helpful votes
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Great jacket!! Great price!! Fast
October 10, 2019

Great jacket!! Great price!! Fast shipping!!!...all of that makes it the best deal you can find anywhere. I have bought other items from Leatherup and have been extremely satisfied with all of them. My thanks to all you folks at Leatherup.

Date of experience: October 10, 2019
Alex G.
Argentina
1 review
0 helpful votes
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Fits great in the shoulders
October 10, 2019

Fits great in the shoulders but large around the waist. I don't zip it up so, not a problem. Nice coat for the clubs. Warm with the liner. I like the magnetic cuff "snaps". Zipper is a little cheap. Probably the weak link. Over all, a good coat for the price.

Date of experience: October 10, 2019
Mary N.
Argentina
1 review
0 helpful votes
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I ordered this jacket for
October 10, 2019

I ordered this jacket for my husband's birthday and thankfully it got here before his birthday. It fits him wonderful and the look on his face was priceless. I'd order from here again in a heartbeat!

Date of experience: October 10, 2019
Amy L.
Argentina
1 review
0 helpful votes
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This was a gift for
October 10, 2019

This was a gift for my son and it fit perfectly, arrived quicker than expected and is a very nice jacket. On top of that the price was incredible. This is the second jacket we have baught from here and we are very happy with the sirvice here. Thank you very much.

Date of experience: October 10, 2019
Linda X.
Argentina
1 review
0 helpful votes
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I purchased this jacket for
October 10, 2019

I purchased this jacket for my brother for his birthday. He hasn't stop wearing it! Great jacket, well made! Will purchase from here again.

Date of experience: October 10, 2019
Helen F.
Argentina
1 review
0 helpful votes
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Great jacket and very reasonably
October 10, 2019

Great jacket and very reasonably priced. The fit is great too. Easy ordering and quick delivery

Date of experience: October 10, 2019
Betty M.
Argentina
1 review
0 helpful votes
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Great jacket for the price!
October 10, 2019

Great jacket for the price! The leather is very supple and the fit is near perfect. Quick delivery and well packaged. Only drawback was a strong smell sort of like gasoline necessitating either a lenghty airing out or a cleaning. I would definitely recommend.

Date of experience: October 10, 2019
Ruth C.
Argentina
1 review
0 helpful votes
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i was a little scared
October 10, 2019

i was a little scared at first when i purchased this jacket but after receiving it i was amazed!!! it was a very high quality jacket nice weight to it but the zipper was a little difficult to open and close so for all of you who purchase it and find the same problem use a dab of Wd-40 (being careful not to get any on the leather) on the ziper line and it will be much easier to zip up and down. another thing i would like to add is to be careful when it comes to the sizing i would measure yourself first because the jacket is pretty true to its measurement but is a little snug around the gut and wrists but other then that it is a solid 3 season jackets and will get many compliments i assure you. i hope this gives you a little peace of mind when buying online.

Date of experience: October 10, 2019
Lisa P.
Argentina
1 review
0 helpful votes
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I'm 6'5" 280lbs so it
October 10, 2019

I'm 6'5" 280lbs so it was not hip length, but did fit me well as a waist length jacket (this is typical for my height). Bought the 3x and it fits pretty good. For this price, you can't beat it. Zipper and leather not real heavy duty, but function well for the price. If you don't want to spend 300 bucks then this is the next best thing. I'm a fan of this site. I order here all the time.

Date of experience: October 10, 2019
Sarah K.
Argentina
1 review
0 helpful votes
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WOW...received this Hip length zippered
October 10, 2019

WOW...received this Hip length zippered leather jacket sooner than expected .

Great leather and very well made. Fits perfect and has the classic but simple look. The extra lining is a plus. Wear anywhere . Worth 3x's as much as I paid. Thanks

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States