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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Bought this for my husband. He loves it! The length is perfect, Side pockets are big enough for his hands to get into, inside pocket is great. Love that the lining comes out. I just can't say enough about this Jacket! The price is great! Shopped around and they really are the best priced. Just don't like they don't pay return shipping on items that need to be exchanged.
Purchased this jacket for my son's birthday. Although I was apprehensive to buy this jacket online, due to the fact last year I had bought 2 jackets for another son from Leatherup and had to return both, I thought I would give it another try. My son was pleasantly surprised with the quality for the price. It has restored my faith in Leatherup and I would not hesitate to purchase from them again.
One of the best purchases I ever made. I was hoping it would be just half as good as it looked. It's every bit as good as the picture and with the price it can't be beat. Its a great relief to know I can order leather products now and feel confident I am going to get what the picture looks like and at a great price.
Beautiful jacket. Fits my 190 pound , 5'9" guy perfectly. He loves it.
I bought 2 of these jackets for my husband and I for Christmas and when the package arrived only on of the jackets was in the box. This was on Dec. 22nd so I called the company and talked to Lauren and told her what had happened. She got back with me later on Wednesday afternoon, told me that she was shipping out the jacket that day and I would have it before Christmas. True to her word I received the jacket on Friday afternoon Dec 24th so I had it to give to my husband Christmas morning. The jackets are WONDERFUL, true to size if you follow the size chart but the Customer service was the best part of doing business with this company. I WILL buy from them again!!!!!
This jacket runs very large. I was interested in this jacket because its a "hip length" one, I ordered a Large and when it came it was just way too big. I liked the length but it seems to be more of a width problem. It all around just felt too big. I returned that one and ordered a Medium. When that one came I tried it on and it only felt like a slight change in size, because the Medium, for me, still fits big. I swear I think I can order a Small and then finally it would be the perfect fit. The zipper could be improved, and also I'm not much of a fan of the removable inner lining. And although the brand is "USA Leather", right under it says Made in China. Besides that its a great quality jacket especially for the price.
It seems to be a nice quality leather jacket. The zipper sticks a bit in a few places, probably just needs to be broken in. I generally wear a Large Tall so the sleeves are a little short. It is obvious when I reach for something. I don't think anyone makes leather jackets sized LT although this was not an issue with the size large Leather jackets I have owned in the past. The coat in general seems to fit better without the liner. All in all it is worth the $75 but there is no way I would buy it for the $200 list price.
Dealing with LeatherUp was a great experience. The delivery was within a week.
This item arrived in perfect condition and is an absolutely beatiful jacket--the photo does not do it justice. Thank you!
I bought this as a Christmas present for my best friend. It is VERY nice. Wonderful quality!! My friend looks so handsome in it. He said it is a prefect fit, very comfortable. The zip out lining is great! He can wear it all year round.
Thank you so much for having such a great product!
Great jacket! Good quality fast shipping and excellent price! Love it!!
I ordered this jacket for my husband for x-mas,not knowing what to expect for quality. I must say the jacket was a high quality leather and the price was amasing. I will defineatly order from this company again. Thank you for having such a good quality line of jackets at a resonable price. I was thrilled with my purchase.
I ordered this leather jacket (zip up) for my 23 year old son. He received it and I was so impressed with it that I bought one to be sent to my oldest son and one to be sent to my nephew. I am most impressed with the low price, the weight of the jacket (very heavy) and very beautiful soft leather. Smells great, too. Thank you very much for 3 great purchases. Lynnie Martin, FL
Nice product at a very good price. I would recommend coat and this company to anyone .
This jacket is awesome and the price including the international shipping was even better. I had recommended this site to all of my mates.
Ordered these for a guy friend for xmas. Never ordered anything like this on line before. I was completely blown away when I got it. Great quality! My friend loved it too!!
Awesome Jacket. Received lots of compliments. Fast shipping, great price.
I stumbled onto your web site while looking for a jacket for my husband for Christmas. What a wonderful surprise! The jacket was beautiful--he was surprised and it fit perfectly, using your size chart. It shipped almost immediately to another address and it arrived in plenty of time. I would definitely recommend your company to others. Thank you!
Awesome! My husband loved it. Great Christmas present at a great price. Will return and order again.
This jacket is comfortable and warm. I haven't tried it without the lining yet, but the fit and look are very nice.
I really like this jacket. My wife thinks it looks great on me. The only problem I have is that LeatherUp.com doesn't offer any of their products in a Tall size. This jacket, although looks great, is just a bit too short in the arms.
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members