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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Robert W.
Argentina
1 review
0 helpful votes
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I bought this jacket as
October 10, 2019

I bought this jacket as a present for my son great jacket great price and he liked it, thanks.

Date of experience: October 10, 2019
Nicole W.
Argentina
1 review
0 helpful votes
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bought this to replace one
October 10, 2019

bought this to replace one my husband ripped from one of those pricey leather stores. For a fraction of the cost my husband got a jacket that he states is actually warmer and more comfortable than the 400 dollar one he had. no more looking for leather-just use this site for all! Thanks for having great products at cheap prices for real size people.

Date of experience: October 10, 2019
Andrew C.
Argentina
1 review
0 helpful votes
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I was hesitant to purchase
October 10, 2019

I was hesitant to purchase leather on line, but after looking in town for the right size and striking, out I thought I would give it a try. Man was I impressed. This jacket was absolutely beautiful. The workmanship was excellent, the lining was great and best of all made in the US! It was a gift for my son who also absolutely loved it. AND if that wasn't great enough, the original jacket was a little snug on him so we sent it back for a larger size. There was absolutely no hassle!! I will look to Leatherup.com for my next leather purchase!!

Date of experience: October 10, 2019
Carol L.
Argentina
1 review
0 helpful votes
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Love the jacket great price
October 10, 2019

Love the jacket great price for the quality you get will be ordering more soon.

Date of experience: October 10, 2019
Tony M.
Argentina
1 review
0 helpful votes
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Delivery was quite fast. Jacket
October 10, 2019

Delivery was quite fast. Jacket looks great. Real quality. The ONLY advice I'd give is that it, indeed, runs a bit large. I stopped buying medium jacket and shirts a long time ago, but with this jacket, medium would have been just fine.

Date of experience: October 10, 2019
Brian B.
Argentina
1 review
0 helpful votes
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Very nice jacket for the
October 10, 2019

Very nice jacket for the price. Fits well, and looks great. I love it! Thanks.

Date of experience: October 10, 2019
Stephen U.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for my husband for our Anniversary. He looks so good in it. It is a gorgeous jacket. Very rich and high quality appearance, and for aot less money. Thanks, Lether-Up!

Date of experience: October 10, 2019
Nick H.
Argentina
1 review
0 helpful votes
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Quality product!! Excellent service, including
October 10, 2019

Quality product!! Excellent service, including the exchange of sizes. Excellent price. Fast delivery. COST MUCH LESS THAN BUYING AT A STORE.

Date of experience: October 10, 2019
Linda R.
Argentina
1 review
0 helpful votes
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Very nice! Sizes run a
October 10, 2019

Very nice! Sizes run a little small though. My husband wears a 2X but it was too short in the shoulders and sleeves. Sent it back and got a 3X that fits perfectly. He was really pleased with this jacket because he could dress it up with a shirt and tie for work or wear it casual with jeans. He REALLY liked the zip-out lining. Nice product!

Date of experience: October 10, 2019
Helen O.
Argentina
1 review
0 helpful votes
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Nice coat,perfect fit,great price. This
October 10, 2019

Nice coat,perfect fit,great price. This is my third order and every one has exceeded my expectations.

Date of experience: October 10, 2019
Christine W.
Argentina
1 review
0 helpful votes
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I have to admit the
October 10, 2019

I have to admit the service was great and the quality of the jacket is more than i had expected. I am extremely pleased and will visit again soon.

Date of experience: October 10, 2019
Bill C.
Argentina
1 review
0 helpful votes
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One of the sleeves on
October 10, 2019

One of the sleeves on my coat does not have the smooth leather of the rest of the coat. It looks sort of scabby. Other than that, the jacket is terrific, still a little to warm with the liner removed, but it is a leaather jacket

Date of experience: October 10, 2019
Steve H.
Argentina
1 review
0 helpful votes
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Another quality purchase from LeatherUp
October 10, 2019

Another quality purchase from LeatherUp -- This is a superb jacket; top quality. I am very pleased with all of the products I have purchased from Leatherup and will continue to purchase from them in the future. Can't beat their products and shipping.

Date of experience: October 10, 2019
Charles N.
Argentina
1 review
0 helpful votes
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Higher quality that I expected
October 10, 2019

Higher quality that I expected and arrived quickly. Generous fit pretty much true to size with high quality hardware and zippers. Came with replacement snaps which is a nice touch.

Date of experience: October 10, 2019
Elizabeth R.
Argentina
1 review
0 helpful votes
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Awsome jacket!! I rate it
October 10, 2019

Awsome jacket!! I rate it 5 stars. I ordered a large, my normal size, and the fit is perfect. The leather is soft and supple. The removable liner is a nice touch; even has a well stitched "slit" to reach the inside pocket when the liner is in the jacket. I rubbed in leather conditioner to get the jacket ready for winter and it looks great. I read the reviews that mentioned a sticky zipper; rubbed wax on both sides of the zipper and it works well. Can't beat the price nor the timely delivery. I'll definitely order from LeatherUp again.

Date of experience: October 10, 2019
Sarah E.
Argentina
1 review
0 helpful votes
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I love this jacket!!! Has
October 10, 2019

I love this jacket!!! Has a zip in liner...prob never use it...as it is warm enuff for me without! Have had lots of compliments on it already ....and the price can't be BEAT!!!! Thanks LeatherUp....I'll be back for more!!!!!!

Date of experience: October 10, 2019
Tom S.
Argentina
1 review
0 helpful votes
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Very pleased so far! Wish
October 10, 2019

Very pleased so far! Wish the zipper was a big heavier. The size runs small - I ordered a size larger on the advice of other comments and it fits perfectly.

Date of experience: October 10, 2019
Chris Q.
Argentina
1 review
0 helpful votes
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At first I was a
October 10, 2019

At first I was a little apprehensive about ordering the jacket but when I received it all my fears were laid to rest. The jacket is top quality,buying one from a retail shop would be much more expensive.The fit is spot on as well. One thing I love about this particular jacket is without the liner I can wear it when it's not all that cold and I don't get overly hot.I would and have recommended "Leather-up" to several of my friends and co workers. Keep up the good work "Leather-up", you'll definitly have a repeat customer.

Date of experience: October 10, 2019
Maria H.
Argentina
1 review
0 helpful votes
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This jacket looks amazing. The
October 10, 2019

This jacket looks amazing. The zip out liner is fantastic, making this a jacket that can be worn almost year round. The leather is very soft, I can't wait to give it to my husband for Christmas, he's going to love it. The only reason it didn't get 5 stars was because the zipper is a little rough. Great jacket, amazing price.

Date of experience: October 10, 2019
Susan J.
Argentina
1 review
0 helpful votes
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This jacket is absolutely beautiful.
October 10, 2019

This jacket is absolutely beautiful. Soft leather is exceptional and looks like a million bucks! I wear an XL in shirt size and I ordered my jacket that way also. I have enough room to wear a hoodie underneath with the liner in place. Great purchase all the way around!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States