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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Awesome value. This jacket would have cost me more than twice as much locally. Shipped right away, very pleased with the quality. It looks like a $200 jacket. Thanks LeatherUp.
Great jacket, fast shipping
It even comes with the removable liner. Best price for I have seen for a high quality jacket
I love the jacket. Excellent quality jacket. Fast shipping, I got it in five days.
This a great looking jacket, my partner the reason I bought it really likes the way is fits and feels! Great value !!! Kevin C
This black leather jacket is awesome! The leather is real soft to the touch, the inside lining is warm and you don't freeze to death in 30 degree weather, and there are 3 pockets - 2 outside to keep your hands warm, and an inside pocket to stash paperwork.
The length of the jacket is perfect: it covers your hips and yet does not get in the way of your pants pockets.
I've been getting rave reviews and lots of compliments on this jacket making me very glad that I bought it. Now, everybody wants one! As stated before, this is an excellent product and would highly recommend it to anyone who wants to look stylish this fall and winter.
Grace, Peace & Love;
Lord Saint Dennis
Excellent coat...excellent service...couldn't ask for anything more ! I'm very happy with the purchase, and I highly recommend Leatherup !
I had to return the jacket. The construction and the sizing seemed to be the expected standards but,,, the shipping was horrid. The jacket was a gift but because the packaging destroyed a perfectly fine jacket. I could not present the jacket as s gift, it was an absolute wrinkled mess. The jacket was crammed into a plastic bag and then shipped in a box too small for the item. I would recommend the jacket if LeatherUp can correct the packaging / shipping problem.
Excellent quality with a great price. I was very pleased with my purchase.
A top quality product from LeatherUp. I purchased a leather vest six months ago from LeatherUp, and decided when it was time to for a leather jacket, I returned to LeatherUp. Both products are made by USA Leather. Jacket quality is first class. The fit and style is perfect. You can't find a better jacket for the price. Buy it now!!!!!!!
Chuck B. Las Vegas, NV
Very nice coat for the price - well made - looks like a more expensive coat than it is! Be careful with the sizing - I bought this coat for my son who is 6'1 and thin - a true 38-40 - I could comfortably wear this coat in a med and I wear a 44! glad he liked it a little big..otherwise great value and quality.
My son loved the jacket only 1 small problem the liner was sewed into zipper I can fix it GREAT PRICE
Jacket was very nice they do a wonderful job packing,and was true to size. my husband wears a 36 waist and I oredered 36' CHAPS he has fat thighs so they were tight in the thighs otherwise the were great, i returned for a 38"
Classic and cool. My son oiled it up and wears it in most weather. He loves it.
Minna
I bought this jacket as a gift for my husband. I wanted something that was stylish but warm. This jacket is perfect! The fit is spot on and the quality of the leather is fantastic! And the price just can't be beat! The zip out lining makes this a perfect three season jacket! My husband loves it!
Received this jacket from my wife for Christmas (OK, I told her which one I wanted). This was our first purchase from LeatherUp. The jacket is awesome, feels great, fits great and I rate it 5/5 stars. I've asked my friends how much they think I paid for it and everyone starts out at over $300. They can't believe the actual price.
Bought this jacket for my husband for Christmas. HE LOVES IT!! GREAT fit!! GREAT leather! He looks so handsome!
Tami U. from Austin, TX
Order processing and delivery were excellent! The jacket was better than I expected for the price I paid. My son is enjoying it tremendously!
Unbelievable! We love this jacket. The fit is great and the leather is very soft. The quality is amazing! And you can't beat the price of 75 bucks. Shipping was fast and accurate. I'm telling all of my friends.
I bought this for my husband for Christmas. Wasn't sure with the price, how good the quality would be, but based it on customer reviews. It was a huge hit! It is a beautiful jacket, great fit. Only con he said was the added bulk of the lining which he removed. Just as warm without according to him, and it's been in the teens temperature wise. Great jacket!
Bought this jacket for my son, he absolutely loved it! We will definitely buy from Leather Up again. This jacket is more than I thought it would be and the price is really great!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

