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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Scott C.
Argentina
1 review
0 helpful votes
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Awesome value. This jacket would
October 10, 2019

Awesome value. This jacket would have cost me more than twice as much locally. Shipped right away, very pleased with the quality. It looks like a $200 jacket. Thanks LeatherUp.

Date of experience: October 10, 2019
Mary J.
Argentina
1 review
0 helpful votes
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Great jacket, fast shipping It
October 10, 2019

Great jacket, fast shipping

It even comes with the removable liner. Best price for I have seen for a high quality jacket

Date of experience: October 10, 2019
Susan M.
Argentina
1 review
0 helpful votes
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I love the jacket. Excellent
October 10, 2019

I love the jacket. Excellent quality jacket. Fast shipping, I got it in five days.

Date of experience: October 10, 2019
Jay V.
Argentina
1 review
0 helpful votes
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This a great looking jacket,
October 10, 2019

This a great looking jacket, my partner the reason I bought it really likes the way is fits and feels! Great value !!! Kevin C

Date of experience: October 10, 2019
Donna V.
Argentina
1 review
0 helpful votes
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This black leather jacket is
October 10, 2019

This black leather jacket is awesome! The leather is real soft to the touch, the inside lining is warm and you don't freeze to death in 30 degree weather, and there are 3 pockets - 2 outside to keep your hands warm, and an inside pocket to stash paperwork.

The length of the jacket is perfect: it covers your hips and yet does not get in the way of your pants pockets.

I've been getting rave reviews and lots of compliments on this jacket making me very glad that I bought it. Now, everybody wants one! As stated before, this is an excellent product and would highly recommend it to anyone who wants to look stylish this fall and winter.

Grace, Peace & Love;

Lord Saint Dennis

Date of experience: October 10, 2019
Anna J.
Argentina
1 review
0 helpful votes
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Excellent coat...excellent service...couldn't ask for anything more ! I'm very happy with the purchase, and I highly recommend Leatherup !

Date of experience: October 10, 2019
Tony U.
Argentina
1 review
0 helpful votes
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I had to return the
October 10, 2019

I had to return the jacket. The construction and the sizing seemed to be the expected standards but,,, the shipping was horrid. The jacket was a gift but because the packaging destroyed a perfectly fine jacket. I could not present the jacket as s gift, it was an absolute wrinkled mess. The jacket was crammed into a plastic bag and then shipped in a box too small for the item. I would recommend the jacket if LeatherUp can correct the packaging / shipping problem.

Date of experience: October 10, 2019
Jack D.
Argentina
1 review
0 helpful votes
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Excellent quality with a great
October 10, 2019

Excellent quality with a great price. I was very pleased with my purchase.

Date of experience: October 10, 2019
Sarah Z.
Argentina
1 review
0 helpful votes
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A top quality product from
October 10, 2019

A top quality product from LeatherUp. I purchased a leather vest six months ago from LeatherUp, and decided when it was time to for a leather jacket, I returned to LeatherUp. Both products are made by USA Leather. Jacket quality is first class. The fit and style is perfect. You can't find a better jacket for the price. Buy it now!!!!!!!

Chuck B. Las Vegas, NV

Date of experience: October 10, 2019
Charles Y.
Argentina
1 review
0 helpful votes
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Very nice coat for the
October 10, 2019

Very nice coat for the price - well made - looks like a more expensive coat than it is! Be careful with the sizing - I bought this coat for my son who is 6'1 and thin - a true 38-40 - I could comfortably wear this coat in a med and I wear a 44! glad he liked it a little big..otherwise great value and quality.

Date of experience: October 10, 2019
Jason V.
Argentina
1 review
0 helpful votes
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My son loved the jacket
October 10, 2019

My son loved the jacket only 1 small problem the liner was sewed into zipper I can fix it GREAT PRICE

Date of experience: October 10, 2019
Ben H.
Argentina
2 reviews
0 helpful votes
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Jacket was very nice they
October 10, 2019

Jacket was very nice they do a wonderful job packing,and was true to size. my husband wears a 36 waist and I oredered 36' CHAPS he has fat thighs so they were tight in the thighs otherwise the were great, i returned for a 38"

Date of experience: October 10, 2019
Anthony B.
Argentina
1 review
0 helpful votes
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Classic and cool. My son
October 10, 2019

Classic and cool. My son oiled it up and wears it in most weather. He loves it.

Minna

Date of experience: October 10, 2019
David R.
Argentina
1 review
0 helpful votes
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I bought this jacket as
October 10, 2019

I bought this jacket as a gift for my husband. I wanted something that was stylish but warm. This jacket is perfect! The fit is spot on and the quality of the leather is fantastic! And the price just can't be beat! The zip out lining makes this a perfect three season jacket! My husband loves it!

Date of experience: October 10, 2019
William S.
Argentina
1 review
0 helpful votes
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Received this jacket from my
October 10, 2019

Received this jacket from my wife for Christmas (OK, I told her which one I wanted). This was our first purchase from LeatherUp. The jacket is awesome, feels great, fits great and I rate it 5/5 stars. I've asked my friends how much they think I paid for it and everyone starts out at over $300. They can't believe the actual price.

Date of experience: October 10, 2019
Alex Z.
Argentina
1 review
0 helpful votes
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Bought this jacket for my
October 10, 2019

Bought this jacket for my husband for Christmas. HE LOVES IT!! GREAT fit!! GREAT leather! He looks so handsome!

Tami U. from Austin, TX

Date of experience: October 10, 2019
Jim X.
Argentina
1 review
0 helpful votes
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Order processing and delivery were
October 10, 2019

Order processing and delivery were excellent! The jacket was better than I expected for the price I paid. My son is enjoying it tremendously!

Date of experience: October 10, 2019
Donna P.
Argentina
1 review
0 helpful votes
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Unbelievable! We love this jacket.
October 10, 2019

Unbelievable! We love this jacket. The fit is great and the leather is very soft. The quality is amazing! And you can't beat the price of 75 bucks. Shipping was fast and accurate. I'm telling all of my friends.

Date of experience: October 10, 2019
Deborah Z.
Argentina
1 review
0 helpful votes
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I bought this for my
October 10, 2019

I bought this for my husband for Christmas. Wasn't sure with the price, how good the quality would be, but based it on customer reviews. It was a huge hit! It is a beautiful jacket, great fit. Only con he said was the added bulk of the lining which he removed. Just as warm without according to him, and it's been in the teens temperature wise. Great jacket!

Date of experience: October 10, 2019
Peter S.
Argentina
1 review
0 helpful votes
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Bought this jacket for my
October 10, 2019

Bought this jacket for my son, he absolutely loved it! We will definitely buy from Leather Up again. This jacket is more than I thought it would be and the price is really great!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States