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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Diane C.
Argentina
1 review
0 helpful votes
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Very nice coat for the
October 10, 2019

Very nice coat for the money! Purchased for my brother as a Christmas gift, and he was ecstatic! Excellent fit, very nice leather, and looks great on him! He wears it all the time and loves it!

Date of experience: October 10, 2019
Kathleen H.
Argentina
1 review
0 helpful votes
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Nice coat, reasonable price. Would
October 10, 2019

Nice coat, reasonable price. Would prefer, however, to see "Made in America."

Date of experience: October 10, 2019
David M.
Argentina
1 review
0 helpful votes
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I have to say, I
October 10, 2019

I have to say, I was very impressed with the quality and style of this leather jacket. It was a perfect fit and it arrived a lot sooner than i had expected. I would definitely recommend this jacket to anyone who is looking for quality, affordability, and prompt customer service.

Date of experience: October 10, 2019
Kevin L.
Argentina
1 review
0 helpful votes
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Very nice jacket, great quality
October 10, 2019

Very nice jacket, great quality and looks fabulous on my husband

Date of experience: October 10, 2019
Donna D.
Argentina
1 review
0 helpful votes
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Love this jacket! Thin, yet
October 10, 2019

Love this jacket! Thin, yet warm, even with the zipout lining removed. Soft leather that is comparable with more expensive jackets. Get this and stay warm, even in 20 degree weather!

Date of experience: October 10, 2019
Carol G.
Argentina
1 review
0 helpful votes
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Great jacket, terrific Christmas present,
October 10, 2019

Great jacket, terrific Christmas present, high quality, my husband loves it!

Date of experience: October 10, 2019
Sarah L.
Argentina
1 review
0 helpful votes
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I love this company!! Great
October 10, 2019

I love this company!! Great products, fast shipping, awesome prices. Keep up the good work.

Date of experience: October 10, 2019
Tony W.
Argentina
1 review
0 helpful votes
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EXCELLENT Product. A great value.
October 10, 2019

EXCELLENT Product. A great value. The ordering process was easy and the CSR i spoke to to correct a shipping error that was my fault was extremely helpful and courteous!

Date of experience: October 10, 2019
Steve Y.
Argentina
1 review
0 helpful votes
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I purchased this jacket for
October 10, 2019

I purchased this jacket for my husband for valentines day. He loves it! He said it is comfortable enough to wear daily,he is very impressed with the quality that comes with such a great price.

Date of experience: October 10, 2019
Brenda Z.
Argentina
1 review
0 helpful votes
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I have purchased MANY MANY
October 10, 2019

I have purchased MANY MANY items from LeatherUp and have never received anything but the highest quality product, with the highest level of customer service. This jacket is no exception. I wanted a jacket I could wear in a slightly more formal atmosphereand this jacket fit the bill PERFECTLY. Thanks once again LeatherUp ! ! !

Rick from Batavia,Oh.

Date of experience: October 10, 2019
Chris Y.
Argentina
1 review
0 helpful votes
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I purchased a Jacket, Vest,
October 10, 2019

I purchased a Jacket, Vest, gloves and T-shirt. All are very nice and great price, I will be back for more.

Date of experience: October 10, 2019
Lisa B.
Argentina
1 review
0 helpful votes
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This is a great jacket.
October 10, 2019

This is a great jacket. The quality of the leather is fantastic, it is so much softer than I have found in stores. Dealing with leather up is very easy as well. The only thing I don't like is that it was made in china, but it is still a really good product at a really good price.

Date of experience: October 10, 2019
Kathleen J.
Argentina
1 review
0 helpful votes
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horrible, absolutely horrible...........ok, im just kidding. service was great. jacket came in quickly. and the quality was excellent. i honestly wasnt sure what to expect when i ordered this jacket at this price, but i couldnt be happier with the results. thanks leatherup.

Date of experience: October 10, 2019
Daniel E.
Argentina
1 review
0 helpful votes
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Great quality for the price.
October 10, 2019

Great quality for the price. I will be ordering from this company in the future.

Date of experience: October 10, 2019
Anna S.
Argentina
1 review
0 helpful votes
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Very pleased with the quality
October 10, 2019

Very pleased with the quality of the jacket for the price: I was going to buy a simiilar coat for twice as much, then decided to try Leatherup, and discovered a better coat for far less than many other stores and web sites. Thank you!

Date of experience: October 10, 2019
Sarah Q.
Argentina
1 review
0 helpful votes
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Great jacket, but I'm glad
October 10, 2019

Great jacket, but I'm glad I ordered the extra size because it does run small. Wished I could have gone another size up. A little snug under the arms. Maybe it will loosen up.

Date of experience: October 10, 2019
Mark H.
Argentina
1 review
0 helpful votes
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this jacket is more than
October 10, 2019

this jacket is more than i anticipated my whole room smells like leather i suggest 1 size larger than what you wear it even has a liner shipping took 5-6 days for me in illinois but it is by far worth the wait will be a regular shopper here.

Date of experience: October 10, 2019
Tom Q.
Argentina
1 review
0 helpful votes
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Nice jacket for a good
October 10, 2019

Nice jacket for a good price. Just what I was looking for. Love the zip out lining. Very fast shipping and excellent tracking information.

Date of experience: October 10, 2019
Martha X.
Argentina
1 review
0 helpful votes
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What an incredible value! The
October 10, 2019

What an incredible value! The jacket looks and feels very expensive. The fit is perfect and my husband absolutely loves this jacket. We will be buying from Leather Up again in the future.

Date of experience: October 10, 2019
Laura Z.
Argentina
1 review
0 helpful votes
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very pleased with jacket....liked it
October 10, 2019

very pleased with jacket....liked it better than one i bought for twice as much at overstock...don't let the cheap price bother you...buy it

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States