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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Ruth N.
Argentina
1 review
0 helpful votes
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This is my first pair
October 10, 2019

This is my first pair of chaps. My greatest concern was the fit. I measured according to directions and got a perfect fit! The quality seems very good, time will tell. The value was unbeatable!!

Regan

Date of experience: October 10, 2019
Richard L.
Argentina
1 review
0 helpful votes
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excellent purchase. had to return
October 10, 2019

excellent purchase. had to return tthe item for a different size it was easy and hassle free. Great Product

Date of experience: October 10, 2019
Ben A.
Argentina
1 review
0 helpful votes
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Fast delivery, and the fit
October 10, 2019

Fast delivery, and the fit was perfect. Very reasonably priced.

Date of experience: October 10, 2019
Amanda Z.
Argentina
1 review
0 helpful votes
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I ordered these for my
October 10, 2019

I ordered these for my boyfriend and decided to read reviews on the fit. Glad I did, I ended up ordering his waist size and they fit perfectly. We only had to cut about 2 inches off the bottom.

He loves them!!

Date of experience: October 10, 2019
Sharon O.
Argentina
1 review
0 helpful votes
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Absolutely top notch leather chaps
October 10, 2019

Absolutely top notch leather chaps - almost a steal at the price. Very generous belt and fit, tends to run a little big but with chaps that's a good thing. Love the thigh zipper, it makes getting these chaps on a breeze. The main zippers are huge and very well made, and the placement is perfect. Best set of chaps I've ever bought, just wish I had bought these a long time ago.

Date of experience: October 10, 2019
Janet X.
Argentina
1 review
0 helpful votes
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I'm 5'11", 185 lbs, wear
October 10, 2019

I'm 5'11", 185 lbs, wear 34" jeans, ordered 36" and they fit great. Quality product at a very reasonable price. The zipper on the thigh is a good feature for me.

Date of experience: October 10, 2019
Virginia M.
Argentina
1 review
0 helpful votes
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I bought this same pair
October 10, 2019

I bought this same pair a couple of years ago and still absolutely love them. We actually just bought these for my wife because the women's pair we got her had a weird fit. She tried mine on and while a little big, fit her much better, so we ordered her a pair and she loves them. Excellent price for excellent chaps.

Date of experience: October 10, 2019
John N.
Argentina
1 review
0 helpful votes
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Great fit and appear to
October 10, 2019

Great fit and appear to be made very well, I think these will last a very very long time. Looks as stylish as a pair you would pay 2 to 3 times as much for. Fast shipping as always Leatherup.com is the only place we buy are leathers from now, just makes sense.

Date of experience: October 10, 2019
James Y.
Argentina
1 review
0 helpful votes
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Bought for my husband, they
October 10, 2019

Bought for my husband, they fit him well and he loves them!!

Date of experience: October 10, 2019
Tom H.
Argentina
1 review
0 helpful votes
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They fit perfect and are
October 10, 2019

They fit perfect and are a little bit heavier than the HD ones that cost 4 times as much.. Very happy with this item.. way to go LU

Date of experience: October 10, 2019
Anna Z.
Argentina
1 review
0 helpful votes
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Well worth the price!!! I
October 10, 2019

Well worth the price!!! I ordered my first pair in spring 2014 and wore them 270 days a year. I'm ordering a second pair today, one size smaller. first pair too big in the waist, which is my current pant size.

They have saved my skin twice, as well as the lining protecting me from high-temp (100 ) weather and engine heat. They also protect from wind chill at 40-.wearing street clothes.

Two quality notes; one minor and one not so minor. when I first got them, six of the eyelets fell out. Last night, a leg zipper, which had lost its zipper pull, had separated.

All in all, they've served very well, especially from a protection standpoint.

Gary fr

Date of experience: October 10, 2019
Kathleen V.
Argentina
1 review
0 helpful votes
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Very good quality for the
October 10, 2019

Very good quality for the money. Was surprised how well they were made. First class quality. Fit is fine. Wore them out in 38 degree weather over jeans with no problem. Keeps me warm on long rides 2-3 Hours. Ver soft and comfortable leather. Got more than my monies worth. Used bike life discount coupon and saved another 10 %.

Date of experience: October 10, 2019
Margaret O.
Argentina
1 review
0 helpful votes
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These chaps fit perfect and
October 10, 2019

These chaps fit perfect and look great. They arrived sooner than expected. Great value for the money!

Date of experience: October 10, 2019
Sam Q.
Argentina
1 review
0 helpful votes
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just recieved these today fast
October 10, 2019

just recieved these today fast service,[4days] Great weight and fit. I'm 5'4" and I will cut to fit, but was pleasantly surprised at the fit, because I hate sending things back but there's no need. Awesome product It will extend mt riding time here in the northeast. Thank you Leather-Up.

Date of experience: October 10, 2019
Melissa G.
Argentina
1 review
0 helpful votes
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Great Value for the money,
October 10, 2019

Great Value for the money, It is winter, husband has not had a chance to try them out on the bike. will update my review when he does.

Date of experience: October 10, 2019
Carol D.
Argentina
1 review
0 helpful votes
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Great pair of chaps.They fit
October 10, 2019

Great pair of chaps.They fit well, and are great quality. I read the reviews of the other buyers and there were more positives than negatives. I decided to take the plunge, and I'm glad I did. Buy them; you will not be disappointed!!

Date of experience: October 10, 2019
Kimberly D.
Argentina
1 review
0 helpful votes
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Fit very well. I had
October 10, 2019

Fit very well. I had to cut about 3 inches from the bottom. They fit well otherwise. They keep my legs warm. Thats what I bought them for. They do the job and are easy to put on too.

Date of experience: October 10, 2019
Sharon Q.
Argentina
1 review
0 helpful votes
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These are actually a really
October 10, 2019

These are actually a really nice pair of chaps. I was not sure what I was really going to get, when I ordered these! Very happy with them. For me they are good Quality and nothing was to be altered, even the length! Fast to ship also! Well Done!

Date of experience: October 10, 2019
Nick S.
Argentina
1 review
0 helpful votes
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Great Fit and nice and
October 10, 2019

Great Fit and nice and pliable not hard and stiff at all. Great adjustable back and front. I just folded them under for the hight. Look Extremely nice. I'm Highly Satisfied and would definitely recommend them to anyone !

Date of experience: October 10, 2019
Stephanie G.
Argentina
1 review
0 helpful votes
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The shipping speed that leather
October 10, 2019

The shipping speed that leather up has in second to none. They are fast, and in the event of a return they are just as fast. I ordered the wrong size to start with and returned them. From getting the wrong size to getting the proper size was only about 10 days total. The product is great so far and the fit is perfect. As far as anything else goes that is yet to be seen since I live in Nebraska it is far from riding season. But overall you won't be disappointed. My girlfriend is a die hard Harley fan, and she was so impressed with the quality she will be ordering from here when Harley chaps need replaced.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States