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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Little tight in the thigh but will work with the back zipper. No problem with the waist or length. Excellent buy for the cost.
I'm very pleased with the chaps I purchased. they fit great and are made from high quality leather. I haven't been out on a ride with them on yet but I'm sure they will work just fine for what they are designed for. I have a 34 inch waist and I ordered the 34 inch chaps.they fit great
I am 5`6" tall so they are a little long for me. I am taking to a leather shop to have them altered to fit me. They fit through the waist. I ordered the 34".
Great product for the price. I ordered a 38, the tag said 38 but the label on the Chaps says 36. They still fit good. The only reason for the 4 star is that I ordered on a Saturday before 12:00 EST and didn't get them until a week and a half later. UPS dropped them off with USPS to deliver, what's up with that?
Really dig these chaps.
Standing only 5'4', I was skeptical on how much I'd have to cut off of the bottom, but was able to keep two snaps.
Great fit. Very comfortable, and can't beat the price!
Love these chaps. Makes my old pair that I paid twice the money for 30 years ago seem cheap by comparison. The zipper on the thigh makes these a snap to put on. I gave a mark on durability because I have not had them for very long but I suspect that they'll last as long as my old chaps which are still in great shape. I just out grew them.
The price was right and i figured I'd take a chance. Well i am glad i did they fit great and the apperto be well made with top quality Leather. I look forward to wearing them this fall and winter.
Great deal - buckle could be better but it works, says "Lined" but I added to it for 30s riding. Perfect fit, I wear 34 and ordered 34. cut to length no problem.
These are very nice and a good value for the price. My hubby wears a 42 pants and the 42 chaps fit him just right. The stretch and zipper in the thigh work really well on him, as his thighs are very muscular.
Excellent, for the price the quality is outstanding.
I could not get the chaps to fit my legs. They where too tight around the thigh. I returned the item. The chaps seemed to be of great quality and I really wish they would have fit.
12/2015. Steve & kim, Kansas, Okla.
New to all this Bike stuff, but after age 50, my husband and I got a bike/Ride. love it! A Strataliner Delux. The Chaps are great, easy on/off! Affordable also, all this stuff aint cheep!
These are awesome!!! Fit perfect. I'm a 30 x 32 & they fit in waist and length. No adjustments needed. Keep me warm. Get them!!! Fast shipping too!
Good pare of chaps, looking forward to using allot.
My boyfriend loved these! Fit was great! Sizing was right on. Ordered his waist size and the fit was perfect.
Great chaps for price, good, fast shipping, don' get any better than that!
I purchase the same size as my waist - 32". At first, I thought they were too large, then realized that they aren't meant to be worn like a pair of pants - unless you're in the Village People band......
Once I raised the back of the chaps above my belt in the back - they fit PERFECTLY!
I was a bit disappointed that they did not have a hem at the bottom, but now I can cut them off if I think they are too long, and since they are leather - they're not going to fray, so what does it matter?
All-in-all, I think you'll love them for the price!
very prompt on shipping came quicker than exspected .ordered same size as pants cut 4 inches off fit very
good. would recomend to any one looking for chaps
easy on easy off, But I had to cut 6" off the bottom.
Zip catches on interior webbing frequently but other than than good basic chaps! Nice look. Fit was perfect.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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