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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Mike H.
Argentina
1 review
0 helpful votes
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Little tight in the thigh
October 10, 2019

Little tight in the thigh but will work with the back zipper. No problem with the waist or length. Excellent buy for the cost.

Date of experience: October 10, 2019
Charles X.
Argentina
1 review
0 helpful votes
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I'm very pleased with the
October 10, 2019

I'm very pleased with the chaps I purchased. they fit great and are made from high quality leather. I haven't been out on a ride with them on yet but I'm sure they will work just fine for what they are designed for. I have a 34 inch waist and I ordered the 34 inch chaps.they fit great

Date of experience: October 10, 2019
Maria C.
Argentina
1 review
0 helpful votes
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I am 5`6" tall so
October 10, 2019

I am 5`6" tall so they are a little long for me. I am taking to a leather shop to have them altered to fit me. They fit through the waist. I ordered the 34".

Date of experience: October 10, 2019
Maria X.
Argentina
1 review
0 helpful votes
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Great product for the price.
October 10, 2019

Great product for the price. I ordered a 38, the tag said 38 but the label on the Chaps says 36. They still fit good. The only reason for the 4 star is that I ordered on a Saturday before 12:00 EST and didn't get them until a week and a half later. UPS dropped them off with USPS to deliver, what's up with that?

Date of experience: October 10, 2019
Amanda S.
Argentina
1 review
0 helpful votes
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Really dig these chaps. Standing
October 10, 2019

Really dig these chaps.

Standing only 5'4', I was skeptical on how much I'd have to cut off of the bottom, but was able to keep two snaps.

Great fit. Very comfortable, and can't beat the price!

Date of experience: October 10, 2019
Brenda F.
Argentina
1 review
0 helpful votes
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Love these chaps. Makes my
October 10, 2019

Love these chaps. Makes my old pair that I paid twice the money for 30 years ago seem cheap by comparison. The zipper on the thigh makes these a snap to put on. I gave a mark on durability because I have not had them for very long but I suspect that they'll last as long as my old chaps which are still in great shape. I just out grew them.

Date of experience: October 10, 2019
David H.
Argentina
1 review
0 helpful votes
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The price was right and
October 10, 2019

The price was right and i figured I'd take a chance. Well i am glad i did they fit great and the apperto be well made with top quality Leather. I look forward to wearing them this fall and winter.

Date of experience: October 10, 2019
Charles N.
Argentina
1 review
0 helpful votes
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Great deal - buckle could
October 10, 2019

Great deal - buckle could be better but it works, says "Lined" but I added to it for 30s riding. Perfect fit, I wear 34 and ordered 34. cut to length no problem.

Date of experience: October 10, 2019
Melissa R.
Argentina
1 review
0 helpful votes
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These are very nice and
October 10, 2019

These are very nice and a good value for the price. My hubby wears a 42 pants and the 42 chaps fit him just right. The stretch and zipper in the thigh work really well on him, as his thighs are very muscular.

Date of experience: October 10, 2019
Kimberly J.
Argentina
1 review
0 helpful votes
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Excellent, for the price the
October 10, 2019

Excellent, for the price the quality is outstanding.

Date of experience: October 10, 2019
Anna L.
Argentina
1 review
0 helpful votes
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I could not get the
October 10, 2019

I could not get the chaps to fit my legs. They where too tight around the thigh. I returned the item. The chaps seemed to be of great quality and I really wish they would have fit.

Date of experience: October 10, 2019
Diane W.
Argentina
2 reviews
0 helpful votes
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12/2015. Steve & kim, Kansas,
October 10, 2019

12/2015. Steve & kim, Kansas, Okla.

New to all this Bike stuff, but after age 50, my husband and I got a bike/Ride. love it! A Strataliner Delux. The Chaps are great, easy on/off! Affordable also, all this stuff aint cheep!

Date of experience: October 10, 2019
Christine F.
Argentina
1 review
0 helpful votes
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These are awesome!!! Fit perfect.
October 10, 2019

These are awesome!!! Fit perfect. I'm a 30 x 32 & they fit in waist and length. No adjustments needed. Keep me warm. Get them!!! Fast shipping too!

Date of experience: October 10, 2019
Adam Y.
Argentina
1 review
0 helpful votes
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Good pare of chaps, looking
October 10, 2019

Good pare of chaps, looking forward to using allot.

Date of experience: October 10, 2019
Christine T.
Argentina
1 review
0 helpful votes
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My boyfriend loved these! Fit
October 10, 2019

My boyfriend loved these! Fit was great! Sizing was right on. Ordered his waist size and the fit was perfect.

Date of experience: October 10, 2019
Thomas Z.
Argentina
1 review
0 helpful votes
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Great chaps for price, good,
October 10, 2019

Great chaps for price, good, fast shipping, don' get any better than that!

Date of experience: October 10, 2019
Ruth W.
Argentina
1 review
0 helpful votes
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I purchase the same size
October 10, 2019

I purchase the same size as my waist - 32". At first, I thought they were too large, then realized that they aren't meant to be worn like a pair of pants - unless you're in the Village People band......

Once I raised the back of the chaps above my belt in the back - they fit PERFECTLY!

I was a bit disappointed that they did not have a hem at the bottom, but now I can cut them off if I think they are too long, and since they are leather - they're not going to fray, so what does it matter?

All-in-all, I think you'll love them for the price!

Date of experience: October 10, 2019
Adam Q.
Argentina
1 review
0 helpful votes
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very prompt on shipping came
October 10, 2019

very prompt on shipping came quicker than exspected .ordered same size as pants cut 4 inches off fit very

good. would recomend to any one looking for chaps

Date of experience: October 10, 2019
Virginia C.
Argentina
1 review
0 helpful votes
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easy on easy off, But
October 10, 2019

easy on easy off, But I had to cut 6" off the bottom.

Date of experience: October 10, 2019
Barbara Z.
Argentina
1 review
0 helpful votes
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Zip catches on interior webbing
October 10, 2019

Zip catches on interior webbing frequently but other than than good basic chaps! Nice look. Fit was perfect.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States