Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Wore these on a recent cold morning ride and couldn't have been happier with them. The fit and feel of these chaps are great. They are made of nice thick leather are easy to put on and the thigh zipper in the back can give you a custom fit. Buy with confidence!!!!
I was suprized when these arrived that they were made so well, and fit like a champ. They are thicker than I thought they would be and seem very durable with great zippers and snaps! Thanks Leatherup.com, I'm glad I ordered from you and will so again!!!
went by the chart fit really good girl friend just love them
I bought two pairs of these and had them sent to my son and his best friend since they will be riding together. The pair for my son fit perfectly. The pair for his friend was too long - my bad for not checking the inseam. He will get his pair hemmed and is very pleased with the chaps. Both their wives love the chaps also. Another win from LeatherUp.com - my favorite store for motorcycle gear.
Amazing quality, I'm 6'8" 245lbs. I wear a 36w 38l jeans. Ordered 38" chaps and they fit great. Could be a little longer but good enough to work. Excellent product and value.
5'10" 220 lbs, wear jeans 36" waist. ordered 38" and they fit really well. must note that the waist isn't the concern it is the thighs. i wouldn't think i have overly large thighs but thats where they are tight, if tight at all. anyway, good product. i've ridden with them and they are good.
very happy with my chaps, fit very nicely, would recommend them to all my friends.
These far exceeded my expectations. I am 5'9" and 175 lbs. I ordered 34's and with a little trimming they are a perfect fit. The only minor gripe is that the buckle is pretty flimsy.
November November 12, 2014
Roger and Katrina from Seneca, South Carolina
These are absolutely the best for less... 280 lbs and 46 fits 46 perfect with more waist to spare if needed. The leather is superb and high quality... best of all... they fit great, look good, and will do the job if you hit the road! I don't recommend going deer hunting with your Electra Glide, but if you do, you will appreciate LeatherUp!
They fit well 6'2" 185 lbs ordered 38 inseam. . They looked good except the snaps are already dis colored when I recieved them. Overall good I guess.
ordered these in a mens 32 and they fit great on my boyfriend. He was very happy with the gift
These shipped promptly. I like the zippers, they are heavy duty actually zip from top to bottom so the zipper tab doesn't work it's way down. The zippers do not interfere with or damage the seat. the legs looked a little long at first, but they have several good snaps at the bottom that will keep the bottoms from riding down below the bottom of your boot. The back laces look a little cheap but can be easily replaced. Overall great fit and comfort. I've bought X-Element boots, chaps and leather jacket, I'm very happy with this company. I don't know what they dye the leather with, but the black dye does tend to bleed into the rest of your clothes, eventually that will stop but in general, their dye isn't initially set very well.
I received these and they were perfect my waist is 40 inches and they are a little lose that works well because they are not restricting at all when siting on the bike or moving around. The overall style and finish are a great for the price and would order them again.
Chaps fit great, which is incredible as I am a small frame man. Leather is great quality and easy to clean. I feel safe and suited up in these chaps.
5'9" x 160 lbs these fit like they were tailored
Kudos!
We have purchased with LeatherUp before. Always a good product and service. I called to make sure I was getting the right length for my husband and the information that I was given was spot on. These are great chaps, wouldn't use anything else!!
Great chaps, especially for the price! Would certainly buy again and recommend to others. Leather is thick and soft. Fit great. Fast shipping and overall good buying experience.
Love them. I wear a 31/32 jeans, so I went with 32's... Perfect choice. No more squeezed anything, even when I'm sitting. Great protective gear!
I've had these chaps for 7 years now and they have been excellent. Finally after 50,000 miles later a snap broke. They are comfortable, easy to adjust and hold up good to rain, sleet and snow. Well worth the money.
my boyfriend loved it. I got it for his birthday and he sure was happy to have it for riding since his birthday is in January
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

