Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Margaret W.
Argentina
1 review
0 helpful votes
Follow Margaret W.
Unfollow Margaret W.
Share Review
Report Review

These chaps worked out perfectly
October 10, 2019

These chaps worked out perfectly for me. I've worn them 4 or 5 times so far. Great bargain as far as I'm concerned. I've never owned a pair before but can't see where they could be any better than this.

Date of experience: October 10, 2019
Ruth N.
Argentina
1 review
0 helpful votes
Follow Ruth N.
Unfollow Ruth N.
Share Review
Report Review

Great product! I have never
October 10, 2019

Great product! I have never had a pair of chaps before...they sure fill good on these cool southern mornings. I was vey comfortable riding in 38 degree weather.

Date of experience: October 10, 2019
Lisa W.
Argentina
1 review
0 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Share Review
Report Review

Good Quality and fit good.
October 10, 2019

Good Quality and fit good. Only worn them one time and it was 45 degrees outside and they kept my legs warm. Would recommend them to others, Have loved everything I have bought on this site, Have not been disappointed yet!

Date of experience: October 10, 2019
Christine D.
Argentina
1 review
0 helpful votes
Follow Christine D.
Unfollow Christine D.
Share Review
Report Review

There is a reason that
October 10, 2019

There is a reason that these have gotten 5 stars. These chaps are comfortable and the leather is soft. On the colder rides they keep my legs warm. There are few buys this great. Wonderful product at a fantastic price.

Date of experience: October 10, 2019
Tom P.
Argentina
1 review
0 helpful votes
Follow Tom P.
Unfollow Tom P.
Share Review
Report Review

I like them, but feel
October 10, 2019

I like them, but feel that the buckle is kida cheap and weak. but overall great leathers

Date of experience: October 10, 2019
Elizabeth T.
Argentina
1 review
0 helpful votes
Follow Elizabeth T.
Unfollow Elizabeth T.
Share Review
Report Review

Exactly as described. Fit is
October 10, 2019

Exactly as described. Fit is accurate. Nice heavy leather and easy to cut to length. Great design. There's no way to go wrong with these chaps.

I bought a pair for my son as well.

Date of experience: October 10, 2019
Ben O.
Argentina
1 review
0 helpful votes
Follow Ben O.
Unfollow Ben O.
Share Review
Report Review

Excellent, easy fit chaps! That
October 10, 2019

Excellent, easy fit chaps! That zipper on the thigh really helps, and the weight of the leather is just right - highly recommended!

Date of experience: October 10, 2019
Laura X.
Argentina
1 review
0 helpful votes
Follow Laura X.
Unfollow Laura X.
Share Review
Report Review

I've bought several items from
October 10, 2019

I've bought several items from leather up and have never been dissatisfied with my purchases. The quality is outstanding for the price and the delivery time is so fast. I love this site and will continue to be a loyal customer.

Date of experience: October 10, 2019
Donna U.
Argentina
1 review
0 helpful votes
Follow Donna U.
Unfollow Donna U.
Share Review
Report Review

Chaps are good quality leather
October 10, 2019

Chaps are good quality leather so I don't understand why the cheap buckle. The tongue of the buckle slides out and the chaps come undone. Other than that my husband is very happy with them.

Date of experience: October 10, 2019
Anna M.
Argentina
1 review
0 helpful votes
Follow Anna M.
Unfollow Anna M.
Share Review
Report Review

My third pair of Chaps
October 10, 2019

My third pair of Chaps given to family members as gifts. They love them. Wear well and very comfortable. Great job.

Date of experience: October 10, 2019
Paul Q.
Argentina
1 review
0 helpful votes
Follow Paul Q.
Unfollow Paul Q.
Share Review
Report Review

Better then I expected for
October 10, 2019

Better then I expected for the price. Only wished the belt and buckle was made with heavier materials, Almost lost the buckle pin when it fell off. But all in all still a great deal for the price

Date of experience: October 10, 2019
Jim P.
Argentina
1 review
0 helpful votes
Follow Jim P.
Unfollow Jim P.
Share Review
Report Review

These are very good quality
October 10, 2019

These are very good quality Chaps, however if you are a husky person, I would not recommend them, the legs are very snug on me and I have smaller than average legs. Also the torso is a little short, I found that when I walked they were pulling downward but for the price, they will do...

Date of experience: October 10, 2019
Carol A.
Argentina
1 review
0 helpful votes
Follow Carol A.
Unfollow Carol A.
Share Review
Report Review

These chaps are great! A
October 10, 2019

These chaps are great! A high quality product that is easy to get on and off and they breathe really well too! I would recommend them to just about anyone.

Date of experience: October 10, 2019
Mary F.
Argentina
1 review
0 helpful votes
Follow Mary F.
Unfollow Mary F.
Share Review
Report Review

Very pleased with the chaps.
October 10, 2019

Very pleased with the chaps. Searched a couple of years trying to find chaps that even I, He-Who-Walks-With-Wide-Butt, could fit into. The problem wasn't so much the hips and butt but the thighs. I have large thighs. These chaps fit and boy are they comfortable and do they do the job I hoped.

Seem to be well made with only one wish for improvement; put a heavier buckle on them

Date of experience: October 10, 2019
Chris Z.
Argentina
1 review
0 helpful votes
Follow Chris Z.
Unfollow Chris Z.
Share Review
Report Review

I purchased these for my
October 10, 2019

I purchased these for my hubby for Father's Day this year. Good looking chaps, excellent fit...they show off his cute buns very nicely!!! Highly recommended!!!

Date of experience: October 10, 2019
Charles I.
Argentina
1 review
0 helpful votes
Follow Charles I.
Unfollow Charles I.
Share Review
Report Review

I bought a pair for
October 10, 2019

I bought a pair for myself and a pair for my husband.. I am very pleased with the look and feel!! Mine was too big, but some adjusting with the buckle and the back laces, they fit fine.. I am 5'8" and they are a long enogh, probably will cut some off to make perfect.. All in All.. I am very satisfied with these!! My husband is currently in Afghanistan so when he gets back I will find out how he likes his.. He is 6'3" so I am hoping they are long enough..

Date of experience: October 10, 2019
Anna P.
Argentina
1 review
0 helpful votes
Follow Anna P.
Unfollow Anna P.
Share Review
Report Review

I have FAT legs and
October 10, 2019

I have FAT legs and have been looking for good chaps for a long time. These are EXCELLENT chaps and the price is unbeatable. I honestly don't know how you do it!

Date of experience: October 10, 2019
Karen Z.
Argentina
1 review
0 helpful votes
Follow Karen Z.
Unfollow Karen Z.
Share Review
Report Review

Great service, very smooth transaction
October 10, 2019

Great service, very smooth transaction and Oh By The Way, I really like the chaps. High grade leather, excellent workmanship and good looking.

The Half Lid was too small. Guess my head got bigger over the years. Shoulda ordered an XL.

Otherwise, very satisfied.

Date of experience: October 10, 2019
Martha I.
Argentina
1 review
0 helpful votes
Follow Martha I.
Unfollow Martha I.
Share Review
Report Review

Very good product for the
October 10, 2019

Very good product for the price. This is the second pair of chaps I bought and one jacket a few years ago. When I buy another jacket I will come to Leather Up to buy it. Very satisfied.

Date of experience: October 10, 2019
Dan G.
Argentina
1 review
0 helpful votes
Follow Dan G.
Unfollow Dan G.
Share Review
Report Review

Service was great, received quickly.
October 10, 2019

Service was great, received quickly. Quality is very good

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States