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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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These chaps worked out perfectly for me. I've worn them 4 or 5 times so far. Great bargain as far as I'm concerned. I've never owned a pair before but can't see where they could be any better than this.
Great product! I have never had a pair of chaps before...they sure fill good on these cool southern mornings. I was vey comfortable riding in 38 degree weather.
Good Quality and fit good. Only worn them one time and it was 45 degrees outside and they kept my legs warm. Would recommend them to others, Have loved everything I have bought on this site, Have not been disappointed yet!
There is a reason that these have gotten 5 stars. These chaps are comfortable and the leather is soft. On the colder rides they keep my legs warm. There are few buys this great. Wonderful product at a fantastic price.
I like them, but feel that the buckle is kida cheap and weak. but overall great leathers
Exactly as described. Fit is accurate. Nice heavy leather and easy to cut to length. Great design. There's no way to go wrong with these chaps.
I bought a pair for my son as well.
Excellent, easy fit chaps! That zipper on the thigh really helps, and the weight of the leather is just right - highly recommended!
I've bought several items from leather up and have never been dissatisfied with my purchases. The quality is outstanding for the price and the delivery time is so fast. I love this site and will continue to be a loyal customer.
Chaps are good quality leather so I don't understand why the cheap buckle. The tongue of the buckle slides out and the chaps come undone. Other than that my husband is very happy with them.
My third pair of Chaps given to family members as gifts. They love them. Wear well and very comfortable. Great job.
Better then I expected for the price. Only wished the belt and buckle was made with heavier materials, Almost lost the buckle pin when it fell off. But all in all still a great deal for the price
These are very good quality Chaps, however if you are a husky person, I would not recommend them, the legs are very snug on me and I have smaller than average legs. Also the torso is a little short, I found that when I walked they were pulling downward but for the price, they will do...
These chaps are great! A high quality product that is easy to get on and off and they breathe really well too! I would recommend them to just about anyone.
Very pleased with the chaps. Searched a couple of years trying to find chaps that even I, He-Who-Walks-With-Wide-Butt, could fit into. The problem wasn't so much the hips and butt but the thighs. I have large thighs. These chaps fit and boy are they comfortable and do they do the job I hoped.
Seem to be well made with only one wish for improvement; put a heavier buckle on them
I purchased these for my hubby for Father's Day this year. Good looking chaps, excellent fit...they show off his cute buns very nicely!!! Highly recommended!!!
I bought a pair for myself and a pair for my husband.. I am very pleased with the look and feel!! Mine was too big, but some adjusting with the buckle and the back laces, they fit fine.. I am 5'8" and they are a long enogh, probably will cut some off to make perfect.. All in All.. I am very satisfied with these!! My husband is currently in Afghanistan so when he gets back I will find out how he likes his.. He is 6'3" so I am hoping they are long enough..
I have FAT legs and have been looking for good chaps for a long time. These are EXCELLENT chaps and the price is unbeatable. I honestly don't know how you do it!
Great service, very smooth transaction and Oh By The Way, I really like the chaps. High grade leather, excellent workmanship and good looking.
The Half Lid was too small. Guess my head got bigger over the years. Shoulda ordered an XL.
Otherwise, very satisfied.
Very good product for the price. This is the second pair of chaps I bought and one jacket a few years ago. When I buy another jacket I will come to Leather Up to buy it. Very satisfied.
Service was great, received quickly. Quality is very good
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

