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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I am a big man with large thighs. I ordered my Chaps according to my thigh measurements and these fit real nice. I had my wife cut to fit the legs because they come very long which is no problem. The Chaps come long because all you have to do is get a pair of scissors to get the correct length...No hemming needed.
I love my Chaps because they fit nice and more importantly feel very comfortable while I am riding. I have a hidden bonus and that is I ride with more confedence knowing I am protected with these good leathers. I received them in just a few days, very smooth ordering. I will buy again soon for my Wifes riding gear.
GoldWing Rider of Oregon.
Quality product. My jeans are 38 so I ordered 40 and have no complaints. I will never buy from anyone else!!
Delivery was on time, and just in time, as it rained the first time I wore the chaps. I stayed mostly dry, though the leather did drink up some water. The water also revealed a section that had torn and had been patched over. After some gorilla glue to reseal the patch, and some waterproofing oil for the leather, I'm confident that these chaps will serve me for years, and be well worth the cost.
Quality product. Fit is excellent. Looks great even on a fat man like me. I have already told my friends where I bought them. Will do more business with Leather Up in the near future.
Seems like a good quality leather product for a great price. I'm 6'2" and 250lbs, the 38 fits fine in the waist but is a little snug in the thighs. I am guessing they will probably stretch as they get broken in.
Chaps fit great and love the thigh zipper. Only problem is the right leg flapping in the wind the zipper rides up. I can fix that. Otherwise, great chaps.
I ordered these chaps using the chart and they fit perfectly, I juts trimed the legs
with scissors to get the correct length. They are very nice overall. I just returned from
a 700 mile Ozark trip, and I was really glad I had chaps on the chilly mornings. I think
these are a good buy and will be buying more products from LeatherUp.
I thoght deliverytime was awsome. 48 hours after i ordered it waas here. the chaps, gloves and masks were just as diacribed. I do have to add a hole fore the chaps butt everything fits like a glove. Love you guys. YrekaTim
Great chaps, would recommend to anyone who is looking for a high quality and great price.
These are very nice chaps. I have worn them at highway at 34 d f and stayed comfortable for over an hour. They a little thinner than my last ones but some lined jeans would fix that. They are very easy on compared to my last ones.
Fits good feels good. Not too heavy of too light!. Plus the price is right!
Looks great and fits great on my husband. He is 6' and 220 lbs. They are fantastic. They will sweat you outta of em' even on a cold day. They are great!
The gauge of the leather is a little on the light side but their still good chaps. Because I have weight lifter legs, the zipper on the thigh is sweet!
Nice chaps. Full grain leather, so they are thick enough to protect you from the wind. I've ridden with them down to 35 degrees and been fine with jeans under them. I am 6ft, 205lbs and wear 36" waist x 36" length jeans. I bought 36" chaps and they fit perfect in the waist over my jeans, a little snug in the thighs (but I can zip up the thigh zippers ok) and are about 1/2" too long. The bottom edge is easy to trim off if desired though. Nice quality zippers and snaps too. These are a very good value. The only thing I'd like to see is these chaps made in buffalo leather rather than cowhide.
Nice chaps. I wear a 34 waist, ordered a 34 and they fit perfect. Plenty of selection holes in the belt if you need a little extra or less in the waist . Leg zippers are nice too for a tight fit or need more room at times. I'm very satisfied with them. Can't beat the price anywhere for a new pair of chaps and the quality of these.
Big Mike from Ellis Grove, Il.
Great workmanship, good value, first time I wore them itr was about 35 degrees when I started , made a great difference to the temp. of my legs, fit like they were made for me, I cut about 3 inches off lenght, usually wear 32 jeans, well worth the money
were bought of a christmass present. gave early because he rides his bike all the time. He is thankful for the chaps. they fit very well. keeps him warm when its cold, easy on an off.
I'm 6'3" and "Big Boned" (overweight). It's always great to get something that fits and exceeds your expectations. These chaps are it! Great product, well made, super buy for the $'s.
Wonderful! Got these for my husband for Christmas and he's thrilled with them. They're a little long but I like that the bottom is rough cut so we can cut them down a little without having them tailored.
They do a great job of keeping we warm in colder weather. Awesome for the price!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

