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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Deborah E.
Argentina
1 review
0 helpful votes
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Awesome....very high quality. I am
October 10, 2019

Awesome....very high quality. I am 6'2" and 205 with a 34 waist. Ordered the 34 and they fit perfect! Highly reccommend these chaps.

Date of experience: October 10, 2019
Donna U.
Argentina
1 review
0 helpful votes
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A great pair of chaps
October 10, 2019

A great pair of chaps for the money! The fit is great, the lining in them are super and they are extremely comfortable to ride in and walk in. Going to get my family some for Christmas and recommending them to all I know! Well done LeatherUp!

Date of experience: October 10, 2019
Betty F.
Argentina
1 review
0 helpful votes
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I'm very pleased. I ordered
October 10, 2019

I'm very pleased. I ordered a 32 waist and probably could have ordered 30. I'm vertically challenged at 5'7" and they were a little long but not once I got on my Ultra.

Date of experience: October 10, 2019
Nancy U.
Argentina
1 review
0 helpful votes
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The leather quality is very
October 10, 2019

The leather quality is very good for the price. Be aware of the belt buckle, it is not very robust and I have had to replace it. I am 5'11" 245lbs, the upper thigh is snug with the thigh zippers open. Overall it is a great first pair of chaps!

Date of experience: October 10, 2019
Robert N.
Argentina
1 review
0 helpful votes
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I was very happy to
October 10, 2019

I was very happy to receive my order so quickly, and just in time for the first real cold snap of the year. I measured myself using the chart, and the chaps were a perfect fit width wise. However I'm a little short so I had to cut all except one snap from the bottom. No worries they fit perfectly and I am exceptionally happy with my purchase. I would reccomend these chaps to anyone looking for a quality product at a great price.

Date of experience: October 10, 2019
Bill H.
Argentina
1 review
0 helpful votes
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Great deal for the money.
October 10, 2019

Great deal for the money. I'm a 33 waist and all they offered was 32 or 34. The gal in customer service recomended I go to the 34 and she nailed it. They fit great and I still have plenty of room in case I need to layer up. Great job Leatherup!!!

Date of experience: October 10, 2019
Linda N.
Argentina
1 review
0 helpful votes
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These chaps are awesome. Good
October 10, 2019

These chaps are awesome. Good quality, and easy to trim. Thanks.

Date of experience: October 10, 2019
Tony M.
Argentina
1 review
0 helpful votes
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Well made. Very comfortable. Warm.
October 10, 2019

Well made. Very comfortable. Warm. Makes riding in high 30 weather almost comfortable. Well worth the money.

Date of experience: October 10, 2019
Christine L.
Argentina
1 review
0 helpful votes
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Great fit. second pair actually
October 10, 2019

Great fit. second pair actually because I lost weight.

Date of experience: October 10, 2019
Angela I.
Argentina
1 review
0 helpful votes
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The pants fit well and
October 10, 2019

The pants fit well and I rode when it was cold and they keep you warm. I would buy these again.

Date of experience: October 10, 2019
Donna J.
Argentina
1 review
0 helpful votes
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They do cut the wind
October 10, 2019

They do cut the wind and the weather. They're plenty warm, and you can trim them quite easily. The only complaint/caveat I have is in regards to the belt buckle. It's pretty hokey, and will likely need to be replaced. You get what you pay for though eh?

Date of experience: October 10, 2019
Jennifer J.
Argentina
1 review
0 helpful votes
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Perfect fit didn't have to
October 10, 2019

Perfect fit didn't have to trim any off ,, all chaps hard to get int ,, but really like them...

Date of experience: October 10, 2019
John Y.
Argentina
1 review
0 helpful votes
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Well I bought my second
October 10, 2019

Well I bought my second set of these chaps for my son for Christmas 2011. Look the same as the first set I bought but the new ones have a big defect!!! The buckel will not stay buckeled, what an agrivation to have them come unbuckeled all the time. Can not say I am happy with this purchase!!!

Date of experience: October 10, 2019
Virginia N.
Argentina
1 review
0 helpful votes
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Fantastic purchase. Exactly as described
October 10, 2019

Fantastic purchase. Exactly as described and fit was great. I would recommend anyone looking for chaps to purchase these.

Date of experience: October 10, 2019
Virginia J.
Argentina
1 review
0 helpful votes
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Bought these for My Son
October 10, 2019

Bought these for My Son for Christmas, They arrived very fast! and are a perfect fit. Nice Heavy duty Leather, and Zipper's. Yet another Quality product from Leather Up! This is why I remain a Loyal customer of Leather Up!!!!

Date of experience: October 10, 2019
Mary K.
Argentina
1 review
0 helpful votes
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I satisfied with the quality
October 10, 2019

I satisfied with the quality of these chaps as well as all the X Element products I bought here at Leather up. not to mention the cheap price.

Date of experience: October 10, 2019
Brian U.
Argentina
2 reviews
0 helpful votes
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I ordered these for my
October 10, 2019

I ordered these for my husband. Other than the length, they're a perfect fit. He is very happy with the fit and qualityl

Date of experience: October 10, 2019
Angela B.
Argentina
1 review
0 helpful votes
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I bought these as a
October 10, 2019

I bought these as a Christmas gift for my brother. He loves them and cant stop talking about them. Perfect fit, and great quality. His wife loves how he looks in them and has made a few comments, but thats another story for another day..

Anyone needing a set of chaps, buy these!!

Date of experience: October 10, 2019
Joseph H.
Argentina
1 review
0 helpful votes
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I bought these chaps for
October 10, 2019

I bought these chaps for my husband for christmas. He LOVED them. Nice quality leather work. He especially like the thigh zipper because he has thicker upper legs. He's excited to winter ride with his new CHAPS

Date of experience: October 10, 2019
Michelle E.
Argentina
1 review
0 helpful votes
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I got these for my
October 10, 2019

I got these for my father-in-law for Christmas. These seem to be the same thickness as the ones he had before of a different brand and they protected him from road rash.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States