Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Scott S.
Argentina
1 review
0 helpful votes
Follow Scott S.
Unfollow Scott S.
Share Review
Report Review

Great Price, Great Quality, Super
October 10, 2019

Great Price, Great Quality, Super fast delivery. Ive since ordered a Jacket, Vest, Mirrors, T-shirt. I just want to first off thank My friend Mike for turning me on too Leatherup.com, Second I want to thank all the Guys and Gals that post there reviews of the products they purchace. Ive been able to use your reviews to make my purchaces so much easyer. What a great site.

Date of experience: October 10, 2019
Nancy C.
Argentina
1 review
0 helpful votes
Follow Nancy C.
Unfollow Nancy C.
Share Review
Report Review

I ordered these chaps thinking
October 10, 2019

I ordered these chaps thinking that if they were not of very good quality I wouldn't be out much $..

Pleasantly surprised with the quality and fit.

After my wife saw them she decided she would like a pair as well. She isn't that easy to please, so that is quite a testimony!!!!

Date of experience: October 10, 2019
Sharon P.
Argentina
1 review
0 helpful votes
Follow Sharon P.
Unfollow Sharon P.
Share Review
Report Review

Can't beat the quality of
October 10, 2019

Can't beat the quality of these chaps for the money. Thick leather, quality zippers and snaps. Always a good deal from these folks.

Date of experience: October 10, 2019
Martha O.
Argentina
1 review
0 helpful votes
Follow Martha O.
Unfollow Martha O.
Share Review
Report Review

Good quality product with correct
October 10, 2019

Good quality product with correct fit. I'be worn mine daily for 3 weeks with no problems.

Date of experience: October 10, 2019
Virginia F.
Argentina
1 review
0 helpful votes
Follow Virginia F.
Unfollow Virginia F.
Share Review
Report Review

Awesome true fit!!! They are
October 10, 2019

Awesome true fit!!! They are great value...definitely worth more. Love them.

Date of experience: October 10, 2019
David W.
Argentina
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

all i can say is
October 10, 2019

all i can say is what a great pair of chaps at a fantastic price very pleased!!!

Date of experience: October 10, 2019
Thomas N.
Argentina
1 review
0 helpful votes
Follow Thomas N.
Unfollow Thomas N.
Share Review
Report Review

I bought the 32 and
October 10, 2019

I bought the 32 and wear a 32 pants. My inseam length is a 33-34 and these fit a little large in the waist. The back was tied all the way out, I tightened all the way up and they fit great. The length is perfect with my riding boots. I can not wait to use these for my next cool weather ride. Home run leatherup!! I will be a return shopper for sure!

Date of experience: October 10, 2019
Kimberly V.
Argentina
1 review
0 helpful votes
Follow Kimberly V.
Unfollow Kimberly V.
Share Review
Report Review

nice chaps,used them for 2200
October 10, 2019

nice chaps,used them for 2200 mile trip around lake superior and then some,very comfortable.the only issue is the cheap buckle, the wire tang was weak,ended up having to rig with two big rings and making a cinch type fastener, still pleased i wouild recommend

Date of experience: October 10, 2019
Mike Y.
Argentina
1 review
0 helpful votes
Follow Mike Y.
Unfollow Mike Y.
Share Review
Report Review

These chaps are the best
October 10, 2019

These chaps are the best deal and quality is just outstanding. Fit is great and the extra zipper really seems to help the fit. Leather up is the only place to shop for motorcycle gear. Service is great and shipping is very fast. Thanks Leather Up !

Date of experience: October 10, 2019
Frank B.
Argentina
1 review
0 helpful votes
Follow Frank B.
Unfollow Frank B.
Share Review
Report Review

Love the chaps they work
October 10, 2019

Love the chaps they work great and are easy to take on and off , take up small amount of space in my sattle bag ,

i also purchased a set of pants by the same company they are way too hot and hard to get off,

im very happy with these chaps

Date of experience: October 10, 2019
Alex T.
Argentina
1 review
0 helpful votes
Follow Alex T.
Unfollow Alex T.
Share Review
Report Review

chaps arrived and fit perfectly,
October 10, 2019

chaps arrived and fit perfectly, my friends, fellow bikers, were amazed that such quality can be had mail order through internet

Date of experience: October 10, 2019
Pamela D.
Argentina
1 review
0 helpful votes
Follow Pamela D.
Unfollow Pamela D.
Share Review
Report Review

Excellent Quality and fit! I
October 10, 2019

Excellent Quality and fit! I wear a 38" and ordered a 38 so no problems there.

Date of experience: October 10, 2019
Elizabeth G.
Argentina
1 review
0 helpful votes
Follow Elizabeth G.
Unfollow Elizabeth G.
Share Review
Report Review

I bought these for my
October 10, 2019

I bought these for my boyfriend and he loved them. Great fit, good quality and he looks so hot in them. Highly reccomend them to anyone who wants a great buy. I will be back to shop for more items. Very satisfied customer!!

Date of experience: October 10, 2019
Nicole F.
Argentina
1 review
0 helpful votes
Follow Nicole F.
Unfollow Nicole F.
Share Review
Report Review

I have trouble with the
October 10, 2019

I have trouble with the thighs of chaps. These work because of the extra zipper. The main zippers are not left and right, so they feel a little odd, but work. Otherwise they are as expected.

Date of experience: October 10, 2019
Kathleen O.
Argentina
1 review
0 helpful votes
Follow Kathleen O.
Unfollow Kathleen O.
Share Review
Report Review

I bought these as a
October 10, 2019

I bought these as a gift for a good friend of mine and he loves them! He wears them every chance he gets.

Date of experience: October 10, 2019
Steven Q.
Argentina
1 review
0 helpful votes
Follow Steven Q.
Unfollow Steven Q.
Share Review
Report Review

Great fit, great quality, fast
October 10, 2019

Great fit, great quality, fast shipping. Win, Win!

Date of experience: October 10, 2019
Joseph A.
Argentina
1 review
0 helpful votes
Follow Joseph A.
Unfollow Joseph A.
Share Review
Report Review

Fits perfectly, travels great. Outstanding
October 10, 2019

Fits perfectly, travels great. Outstanding value for cost. Rode to work in 30 degF weather and legs were warm.

Date of experience: October 10, 2019
Jim F.
Argentina
1 review
0 helpful votes
Follow Jim F.
Unfollow Jim F.
Share Review
Report Review

Great Product at a great
October 10, 2019

Great Product at a great price. The only part that takes away from the product is the ten cent buckle on what appears to be an expensive pair of chaps.

Date of experience: October 10, 2019
Christine S.
Argentina
1 review
0 helpful votes
Follow Christine S.
Unfollow Christine S.
Share Review
Report Review

Great fit, bought them for
October 10, 2019

Great fit, bought them for my son for his Birthday.

Date of experience: October 10, 2019
Bob O.
Argentina
1 review
0 helpful votes
Follow Bob O.
Unfollow Bob O.
Share Review
Report Review

Great chaps. Heavy leather that
October 10, 2019

Great chaps. Heavy leather that is beautiful and sturdy. Easy to adjust length and the thigh zippers make it very comfortable to ride. Well-constructed. Blocks the wind and cold like a dream Very Pleased!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States