Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very well made. Quick delivery. Just what I ordered. Will buy from Leather-Up again!
Nice looking and great value. Made extremely well and fits great!
These chaps are awesome. While I felt a little funny wearing them the first couple times, I quickly didn't care as they take all the chill out of night riding and extend your riding season a good month or so in both the spring and fall. If I ever have to "lay it down" I hope to God I have these on for the added protection. Very nice leather quality. Highly recommend.
I absolutely love these chaps I wore them the day after i got em and it was 34 degrees when I left and my legs were the warmest part of my body you gota buy these chaps they are great
These chaps fit very well and are real comfortable. The price and the shipping are outstanding. I have purchased from Leatherup before and I will again. Thanks Leatherup...
Good quality, Great buy fit and look good cant beat the price. Rick oregon keep on puttin.
love these chaps fit great would recommend them to anyone quick delivery
Awesome quality. By far the BEST value for chaps. I ahve looked at many shops and biker venues. You will NOT beat the value for the price
The chaps I ordered were more than I expected the customer service I receved was grate I challenge anybody to find that quality at that price anywhere will return real soon thanks Tony R
I am 6' 3" and 35" waist. The 36 waist does leave plenty of room to grow but don't lose any weight! Lengthwise they are great and the expandable thigh is nice for getting them zippered but can closed afterward and still roomy. Allows that occasional long underwear ride to still be unrestricted. Once again, Xelement and LeatherUp deliver great value for a low price.
Product exactly as described; fast shipping; perfect fit. Will absolutely purchase from Leather Up in the future.
I bought these chaps and they fit very well. I would recommend these chaps for anyone. Good fit and comfortable. Great price also. Thanks Leatherup. I will buy from you again in the future.
good qaulity, I compared these to the Harley davidson brand and outside of not having the H.D. logo down the side they were the same, not to mention abot $ 180.00 cheaper. highly recomend and work well in cold weather.
I'v had them about a month now and love them. the belt is a little big compared to the thighs but there is plenty of room for another notch. I rode in the rain with them and they keep me dry for over 30 min. All in all a great buy and I will be telling every one i know about them BTW the shipping took only 3 day to south Tx.
After 10,000 miles these chaps still look brand new. And they have been in rain and a snow flurry in New Mexico at 8,000 feet. The zippers are excellent quality and zip up with ease. Hang in there! www Jim Bronson com
I have ordered several pairs of this style/brand of chaps (been losing a lot of weight from surgery) and each pair I get is as good as the last. There is NO WAY, I'll be ordering chaps from other than Leatherup.com! Thanks for such a great product!
First quality service and very fast shipping! The chaps were even better than the ones purchased 3-years and 100,000 miles ago. If these should last as long then I indeed got a heck of a bargain. Perfect fit and very comfortable ...already have 2,000 miles on this pair in 3-weeks.
I purchased this item to use in the cold weather and was surprised by the high quality of the product and the nature of the description. It arrived in an expeditious manner and in perfect condition. I would highly recommend leather up to anyone interested in motorcycle equipment. They ROCK!!!!
Finally a pair of chaps that fit my thighs. Too bad the waist is so big. I put a couple of extra rows of eyes in the back and I am still on the last hole of the belt. The workmanship is good and the easy fit zipper comes in handy. I like the chaps and I will be recommending them to a friend.
OUTSTANDING product at a FANTASTIC PRICE! If you don't have chaps already, mortgage your first born and buy these! You won't be disappointed.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

