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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Ruth I.
Argentina
1 review
0 helpful votes
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When I received the chaps
October 10, 2019

When I received the chaps I thought that the length was too long for my short legs but then realized that they were to cover the ankle too. Delivery was fast and the quality of the chaps were excellent for the price. They look thin in the pic but in reality they are heavier than they look. Monies well spent. I'm totally surprised in the quality of the workmanship in these chaps. Would buy again and plan to return for all my leather. I would strongly recommend this sight to shop to my fellow bikers.

Date of experience: October 10, 2019
Sharon N.
Argentina
1 review
0 helpful votes
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the chaps i bought are
October 10, 2019

the chaps i bought are great they fit and well made

Date of experience: October 10, 2019
Jeff D.
Argentina
1 review
0 helpful votes
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this was my first purchase
October 10, 2019

this was my first purchase from leatherup but will not be the last, item is high quality, great fit and price is best I've found anywhere.

Date of experience: October 10, 2019
Ruth X.
Argentina
2 reviews
0 helpful votes
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Great Value. Good Looks and
October 10, 2019

Great Value. Good Looks and style. Very large in waist, but great fit in legs.

Date of experience: October 10, 2019
Kimberly M.
Argentina
1 review
0 helpful votes
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Easy to put on. Love
October 10, 2019

Easy to put on. Love them! People can't believe what I paid for them. I've seen them of similar quality for a whole lot more money.

Date of experience: October 10, 2019
Deborah T.
Argentina
1 review
0 helpful votes
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excellent design!! Ive been doing
October 10, 2019

excellent design!! Ive been doing squats so my thighs have gotten bigger. Thanks to the thigh zippers I can still wear them comfortably.

Date of experience: October 10, 2019
Kimberly P.
Argentina
1 review
0 helpful votes
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Love the style and quality
October 10, 2019

Love the style and quality of these chaps.Well worth the money I paid and I have already been a return shopper.Thanks leatherup

Date of experience: October 10, 2019
Joe I.
Argentina
1 review
0 helpful votes
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Make sure you order these
October 10, 2019

Make sure you order these as you would buy jeans for yourself. If you are a 38--order 38---fit perfect. These are awesome and worth a ton more than the price---after you get them you just cut the length in the legs you need---perfect chaps and look great.

Date of experience: October 10, 2019
Kimberly X.
Argentina
1 review
0 helpful votes
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these chaps are great, have
October 10, 2019

these chaps are great, have another pair that i thought were top of the line but found out that xelement has some of the best products and LeatherUp the the best place to get there products.

Date of experience: October 10, 2019
Peter I.
Argentina
1 review
0 helpful votes
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Good fit and a good
October 10, 2019

Good fit and a good value. Service was excellent. Great savings over local retail.

Date of experience: October 10, 2019
Margaret R.
Argentina
1 review
0 helpful votes
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Great chaps! I'm 5'8" and
October 10, 2019

Great chaps! I'm 5'8" and 185 lbs. Ordered the large and they fit like gloves! That's with the thigh zippers closed. Heavy and warm but soft and supple. Saw the same chaps at a store (on sale!, Ha) for twice the price. Thanks, Leatherup.

Date of experience: October 10, 2019
Cynthia Q.
Argentina
1 review
0 helpful votes
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Very pleased with the chaps,
October 10, 2019

Very pleased with the chaps, the quality of the leather seems to be very good.

Ordering from Leatherup was very quick and easy. Will definitely be back shopping.

Date of experience: October 10, 2019
Stephanie C.
Argentina
1 review
0 helpful votes
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I work out with weights
October 10, 2019

I work out with weights and have larger legs at the top than most. These chaps work well with this with the zipper unzipped. They also keep my legs warm in colder weather. Good product.

Date of experience: October 10, 2019
George P.
Argentina
1 review
0 helpful votes
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Nice chaps, my first pair.
October 10, 2019

Nice chaps, my first pair. Like the thigh zipper for those of us with thick legs. Easy to cut to length. I'll be road testing them this weekend.

Date of experience: October 10, 2019
Alex V.
Argentina
1 review
0 helpful votes
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Great chaps.... really good quality
October 10, 2019

Great chaps.... really good quality for the money. Fit was perfect. I will be a return customer. Boots are next!!!!

Date of experience: October 10, 2019
Joseph W.
Argentina
1 review
0 helpful votes
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I ordered the chaps as
October 10, 2019

I ordered the chaps as out- lined on the web page. They fit good, look good and most of all comfortable to wear. I am a repeat customer I have made several purchases including gloves, helmet and shirts each time I have been pleased with both service and quality

Jerry Xenia Ohio

Date of experience: October 10, 2019
Shirley N.
Argentina
1 review
0 helpful votes
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Excellent value and product! Both
October 10, 2019

Excellent value and product! Both a friend and I bought these chaps at the same time, and both of us are impressed with the quality, the value, and the service from LeatherUp. Keep up the excellent work and products!!!

Date of experience: October 10, 2019
Mike V.
Argentina
1 review
0 helpful votes
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These chaps are great and
October 10, 2019

These chaps are great and they arrived just in time for this chilly, fall weather. I can't believe the quality of these chaps for the very reasonable price. These are the best buys I've made for my biking this year. Marc from Canada

Date of experience: October 10, 2019
Kathleen L.
Argentina
1 review
0 helpful votes
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Leather is extremely great quality,
October 10, 2019

Leather is extremely great quality, great fit, excellent shipping! Fantastic company!

Date of experience: October 10, 2019
Nick U.
Argentina
1 review
0 helpful votes
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Hi i am 5'10" and
October 10, 2019

Hi i am 5'10" and 220lbs I got these chap they fit grate but I did have to do up the zipper after riding for an hour and a half at about 85 mph when the wind started to to shake them the zipper would slowly move up. they are warm and good quality I added a clasp to the zipper and have had no problem GRATE BUY :)

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States